Alliance Auto Body

Impeccable work, clear and constant communication, reasonable prices. Alliance was a god send.

Believe the 5 star reviews! Peter took wonderful care of me and my Honda Fit after it was rear ended. He called Enterprise to pick me up and made sure they looked after me. HIs shop is well known to many insurance companies, so the Mercury appraiser was there an hour after I brought the car in and there were no questions regarding the estimate and payment. Peter updated me regularly while my car was in the shop, texting me photos of the damage, the new OEM parts, and the painting process. My car was finished ahead of schedule, looks brand new and drives beautifully. I am so glad I chose Alliance, and recommend them highly.

5 stars is not enough! I ran over some unknown object last night and didn’t even think my car (Toyota Solara) suffered any type of damage. Walked to my car this morning and the largest dent on my front bumper said Good Morning to me.
Called Alliance once I got to work and asked Peter’s lovely wife if I could come during lunch to get a quote. Peter checked out my car and said he didn’t see any internal damage which is a good thing and gave me a reasonable quote. He said I should go get other quotes and come back to him if I want but I just didn’t have the time nor the patience. Left my car with him and he even drove me back to work (only a couple miles away) so I didn’t have to call lyft.
He sent me a text a couple hours later and said he would come pick me back up at the end of the day and he also let me know how much the total was. I was shocked! It was even less than what he quoted me originally!
Outstanding customer service, extremely fair pricing, 100% recommendation
Thank you Peter and wife! You guys are the absolute best and I genuinely appreciate all that you guys did for me.

This body shop is great in my opinion. Peter gave great advice on what I should do instead of what I was going to do with my car when I took it to him when I was involved in an accident. I do recomend this body shop to anyone that needs body work done and fairly fast too. Very very humble people who work in Alliance Auto Shop. Peter is very pushy on trying to get your car fitted with OEM parts and unfortunately the insurance I was dealing with would not get my car OEM parts. Peter does try and get your car the best parts he can with in the budget and even though in my case the insurance I was dealing with got me remanufactured third hand manufacture «approved» parts did a magnificent job in making my car look good how it should.

Excellent service and outstanding repair work!
Highly recommend this place.

All of these 5 star reviews don’t lie. Alliance is a local mom-​and-​pop business ran by Peter and his very sweet wife. They truly took care of me. Peter negotiated directly with my insurance company to make sure they used high quality OEM parts. He called over to Enterprise down the street on my behalf, told them he was sending «a good friend over there» and that they better take care of me.
Don’t go to the big corporate Caliber Collisions of the world where you will get below average service. Support a local mom-​and-​pop business in your community like Alliance. You will get better service at a better price.

Alliance delivered a service exceeded my expectations! The GM Peter has negotiated with the insurance company, provided timely update on the repair progress, and repaired non-​accident related damages. I would strongly recommend this shop for any repairs!

I have a 2003 Toyota Avalon that still runs well but has accumulated its share of dings and scrapes. Recently one of the fog light covers went missing so I dropped by Alliance. Peter was incredibly helpful. He told me what part and touch-​up paint to buy then put the bumper back together and touched up everything on the car, quickly, and for a great price!
Many thanks!
Wonderful people. Fantastic service. Highest recommendation…

I just got fixed my car’s rear bumper here. This place deserves more than 5 stars, seriously!
Quick & Great customer service! Received text messages and pictures while my car was there.
Thank you very much, Peter :)

What an amazing stock of luck! While searching for a body shop in Pasadena I found these guys. Not only is their customer service impeccable, but they did a fantastic job on my ’12 Prius. They repaired a damaged bumper and helped dealing with insurance company estimator, also arranged a rental car pick up.
Thanks guys. Great work!

This place deserves 5+ stars in my opinion.
Phenomenal service. Extremely communicative sending texts of updates, pictures and any questions they had. I was blown away by what a difference this made.
Owners are very kind, fair, and really truly go above and beyond for their customers.
I cannot stress enough how wonderful this place is. It may be the best customer service I have ever experienced.
They did a WONDERFUL job on my car. Looks brand new. Excellent craftsmanship and skill.
It seemed too good to be true, but it really was. From my first call to the time I drove off, they surpassed my expectations.
Thank you alliance, you are my shop from now on.

So glad to have them take care of my car! Always reliable, getting the best deals without compromising the quality!
They treat their customers like family and have solutions for all your car problems! ALLIANCE ALL THE WAY!

We’re thankful that fellow Unilocalers for guided us to Alliance Auto Body. We were in a minor car accident last month (when a driver brilliantly decided to made a right turn in front of us, from the left lane), which knocked the front bumper off our Highlander and damaged a fair number of parts. We studied reviews of local body shops, and liked the sound of Alliance best. Gotta second all the 5-​star reviews here.
Peter and Anna were friendly and thorough. And no-​nonsense, which we like. They made everything easy, and kept us updated throughout with emails and text, sending photos at every stage. The insurance estimate called for refurbished and non-​OEM parts, but Peter went ahead and ordered new OEM parts at no charge. (He then convinced the insurance company they should be covered anyway.)
The repairs were speedy, and the car came back to us looking like new. Painting was needed in just a few spots, and it matches so perfectly we can’t tell where (despite being a 9-​year old car). They even polished up the undamaged headlight just so it would better match the other one, which is now brand new. Peter also went ahead and touched up a little crack on the rear door to prevent it from rusting — without charge — even though it had nothing to do with the accident. Just a good guy who cares about doing the best job possible.
We also enjoyed talking with him and Anna. Would’ve done so much longer, but they’re busy! For good reason.

How does a business get five stars from every single one of their customers? Great, honest and quick service.
Someone bumped my car so I had a dent and a few scratches that needed to be fix. I had to go to Progressive Center @ Pasadena to get an estimate. They estimated much lower than the amount I was expecting and I knew I had to get a second opinion.
My roommate recommended Alliance Auto Body and said great things about them so I decided to go to them to have a second opinion.
This place is run by a husband and wife duo, Ana and Peter. They are very friendly and this is part of the reason why I loved my experience here. Like what other people said, they also help you deal with your insurance agents/​adjusters to ensure you’re getting your car fixed the way it’s supposed to be. Mine was an easy job and only took them 2 days to complete (insurance recommended place was an estimated of 3 – 4 days). Peter/​Ana sent me constant updates as well as pictures to my phone.
In the event that I do need to get my car fixed, this would be my go-​to place. After all it is only a 15 – 20 minute walk from where I live.

My truck was rear ended and had bumper and tailgate damage. I went to a place that my Mercury representative told me to for the initial quote. I really didn’t get a good feeling from that first body shop. I then turned to Unilocal for help. I checked the reviews for a few of the San Gabriel valley shops with a high number of Unilocal reviews. I visited three other shops in addition to Alliance Auto Body. The three other shops were either dirty, shady, or didn’t seem to have time to give me an estimate.
I went back to Peter and Anna at Alliance Auto Body because they were very friendly. It really felt like a family business and suspected that they would treat me right.
My truck turned out great! I am so happy about the process and the end result. I referred my mother over to them. She is scheduled to get some repairs done in the next week or so. I will update my review when that has been completed.
Best auto body shop in Pasadena… well, out of the four that I have been to.

Five stars all around! Honest, reliable, and excellent service. Perhaps the worst part of getting into a fender bender may actually be the process of getting your car back in top form. Thanks to Alliance, I don’t have to worry about that anymore.
I can’t praise Peter and Anna enough. They answered all of my questions, kept me updated on the repair process, and did stellar work. Best of all, they are fair and forthcoming. Nothing worse than feeling like you are getting the rug pulled out from under you. Now, not only is my rig back in fighting form, I have a go-​to place for repairs. I would totally recommend them to anyone in need of auto work.

While, their work MAY be good, WOMEN watch out for the husband. After seeing all the great reviews, I decided to take my car there. The husband is entirely chauvinistic. He comes off very strong! Make sure you bring a MAN with you to deal with his bitter character. He talks AT you and not WITH you. He needs a MAN to deal with him to bump down his dominant, argumentative personality. I’m a classy lady who prefers to be spoken to as such. As I read through the other reviews, I see other women with great reviews. This also leads me to believe that it can possibly be a racial issue, which saddens me. I will never give him my business if I have to deal with him. The wife is super pleasant. If you’re a woman (and attractive), and if you must go here, deal with his wife and not him. This does not take away from their work, I’m simply saying that if you’re a woman, TAKE A MAN to deal with him.
*** In response to the owner’s comments, it’s NOT about a schedule. It is about the WAY he spoke to me. I was going to have my daughter take my car while at work but I was hesitant because of his way of addressing me. I felt hostility. Sorry for the one star but you have to speak to women with more respect. Let this serve you as your lesson and I don’t want to deal with you anymore.

Alliance Auto Body’s 5 star review history is well-​deserved. A big thanks to Peter and his team for high quality, fast and reasonably priced service.
My car had the misfortune of hitting a flying truck tire on the freeway which cracked my plastic front bumper.
Peter ordered a new OEM bumper straight from the car manufacturer (no gray market products). He had it painted with the complex three stage process for my car’s paint, and installed within two business days.
He also communicated clearly with me throughout the process, informing me when parts arrived and various stages of the job were in progress. My final price actually came in lower than the written estimate.
The final result looks like it just rolled off the new car lot. Well done to Peter and his team, and I would definitely come here again.

Amazing! Wonderful! Anna and Peter are a great husband and wife team. They worked with my insurance, and kept me updated along the way with calls and texts — including progress photos. The only thing holding up my repair was the waiting game with my insurance! Peter fought for me and my car when the insurance approved recycled/​after market components and he wanted, no demanded, nothing but NEW for my ’14 Ford model.
I am referring everyone to Alliance! I highly recommend their services for your vehicle repair :)

The owners are very good people and that’s hard to find in this industry. Like everyone else who has posted my experience was positive from start to finish. I was explained every part of the process including being shown the parts that would normally have just been ordered en mass and watching Peter select only those he said would be absolutely necessary to fix the issues. He also helped us to correct a previous accident’s remaining issues WITHOUT CHARGE and Anna sent text messages of the progress with photos. I’ve never had an auto-​body experience like this and I am — sadly — thoroughly experienced at seeking out these types of repairs.
There aren’t enough kind and nice things to say about the quality of the care my car received and how happy I am with the results. Thanks Peter and Anna, you run an excellent business — one I’m VERY happy to refer my fellow Unilocalers, friends and family to.
Keep up the good work!