Bank of the West

I Never chose this bank. The company I bought equipment from chose this bank to finance my new equipment.
Unlike other banks, Bank of the West doesn’t give me enough time to make a payment. I would receive their statements more than a week after their invoice date.
Lousy customer service. I never felt warm service as a customer. I called them up to ask for details about my loan and the person who answered was very cold, like a robot! I felt I was treated like a number.
Will never do business with this bank again!

Can’t tell you about the service because they close at 5pm! I would never bank at a place that’s hours are not friendly to business owners

WORST BANK EVER. As an entirety, not specifically this location.

5 stars, because for the past couple of days its been fun to see the FBI, Police, and new people in to replace the old employees.
Something is up. Heist? Embezzlement? Secret Society committed to world destruction?

Great place. Staff is very friendly. Never a line in here. Always call me by name. Security guy always opens door for you to walk through. It’s like good olde fashion service.

I opened up my account at this bank, because its the closest one to my place of work. Jackie was the one that helped me when I arrived, and she has been extremely helpful ever since. Everyone at this branch is extremely nice, and thanks to Jackie, we were able to spot a fake $ 50 bill that I recieved, and immediately notified the place that I got it. Overall a very good experience. It makes you feel good when you walk in, and the security guard opens the door for you!

I always get great service from everyone here. Lines are never too long so no long wait times. Easy 15 minute parking right in front or if you’ll be there longer, park in the lot behind the building. They have safety deposit boxes available for rental here. Don’t lose your keys like I did because the locksmith they have charges between $ 125 – 150 to break into your safe deposit box.
My only peeve is their short business hours. They close Monday — Thursday at 5pm and Fridays at 6 and they are not open on weekends — difficult for someone who works everyday until 5pm in downtown LA, the only positive to that is it makes it harder for me to cash out my money :-) But I will probably end up closing this account for these reasons … I am never able to go inside, which I like to do.