BJ’s Restaurant & Brewhouse

tried to go for dinner on a very slow Monday at 5pm. The hostess didn’t even say hello to me as I walked in and when I said «table for 4» she simply grabbed the menus and sat me in the only table that was in the sun. After not being helped for over 15 minutes the hostess walked by so I asked if we could get some help from our waiter. She immediately went back to the hostess stand and started texting. We walked out after 30 minutes of no help and were barely noticed. Yikes!

Wasn’t my first BJ’s experience but definitely my worst. The food was good (I’m very familiar with the franchise) but it takes forever! I’ve been to the BJ’s in Westlake several times and experienced much better service than this one in Pasadena. The wait staff was far from accommodating and despite the restaurant being nearly empty when I ate there, the service was severely lacking.
Come here for a good meal with terrible service.

Food wasnt worth what i spent, no flavor whatsoever other then that the service was excellent but would give props to Ariana who was great at taking our order and making sure we didnt needed anything.
Wouldnt come back overall not worth my money.

Nice ambience (⁵⁄₅)
Food (3.5÷5)
Service (⁴⁄₅)
Pizza was good
Pasta was not up to expect-​ions
Ask for Dessert pairing
Food can be improve.

I went on a busy post graduation night so I expected it to be busy. I’ve worked in the restaurant industry as a server before. Service was not good. The guy who was supposed to be our server was busy trying to close out a large party who looked like they split checks. Regardless if that was the situation they shouldn’t have sat us yet. We waited for over 20 minutes for bar drinks. 50 minutes in and we have only seen our server assistant a few times. Food came out. 2 out of 3 plates were cold… I doubt I will return here. Very disappointing. There are plenty of other options around.

Very Friendly Waitress and the food was great. I live in Pasadena and I have only been to this BJ’s twice. I will make sure to come here more often.

The girl bartenders suck here. Totally incompetent. Haven’t refilled my beer or ask me if I wanted a beer. As for food, silver ware and napkins. They forget about you. It’s a good thing the food is good.

Ate here for lunch and I had the shrimp tacos and a side of fries. That was all pretty decent. However when the bill came I started feeling a little tummy sick. That only got worse. Within 30 min I was rushing to the bathroom. I truly believe one of the staff put exlax in my food. I’m still in pain. Will not be coming back!

Spent my birthday dinner here last year, and my birthday lunch here again this year! Always a great time at BJs!
Special shoutout to our waiter Jimmy H for singing a birthday song for me! :)

I love this place so much!
Amazing food. Everything on the menu is great and there is something for everyone.
Great lunch specials, great dinners, great for drinks.
It’s all here!
Beautiful location.
Nice atmosphere.
Quick compared to other BJs locations on service and food time.
I can’t express my love for the avo egg rolls and chicken California club enough!
They’re must haves!

My girlfriend and I came for Paint Nite and our server was great for the event. I forgot her name, but she had the bright red hair. She was on top of everything and doing an excellent job with the group. I had an Irish root beer which was terrific! We had a queso dip with chips and enjoyed it. After the event we got a table at the restaurant and shared the brussel sprouts which was pretty overlooked and burned. It was fair. I wouldn’t order it again. We split the pazookie trio, monkey bread, cookies and cream, and chocolate chip cookie. All were absolutely delicious! If I’m around I may come back, but we only ate and drank because of Paint Nite.

Went here the other night to take advantage of the free Pizookie for Pi day. Super easy visit without any complications. Only need to spend $ 10 minimum and did not need to split checks while each patron got a free Pizookie.
I only wish this place validated parking. Ended up being $ 7.50 for the underground parking.

It took forever to get a table for 5 on a Saturday lunch time but once we were seated our waiter was ready to take our drinks order.
I had the flatbread pizza that is essentially a Margarita pizza but they call is something else. Really tasty with a crisp crust and fresh tomatoes and basil. Yum.
My friends had the deep dish pizza and they loved the different versions. They said the deep dish was not soggy gooey but had the right balance of fried versus doughy texture.

Okay, I had a hundred dollar gift certificate for BJ’s, and wanted to use it, as I did not want to spend too much cash, after the holidays. We chose a different BJ’s location i Pasadena to try it out, so we parked in the underground parking, and just walked up to the restaurant. It was amazingly not packed, like the one in Arcadia, and I was wondering why. Well, it seems the service is not the best here, and they don’t validate parking! Well, as my boss says, «bummer». On to the food, which was just meh in my opinion. The fish tacos were mushy, and the sauce had no flavor whatsoever. My wife was relatively happy with her pasta, and the kids were okay with their pasta and hamburger. The only thing outstanding here to me was their television at the bar, which seemed to stretch at least 10 feet across. If I were into sports, this place might seem a little better. But with the poor service, and lack of taste in their food, I’ll try another restaurant and spend cash for a decent meal.

I normally wouldn’t write a review for a major chain restaurant, but the customer service I experienced compels me to recognize their good work. But first, the mandatory food review. I haven’t been to a BJ’s in a few years. I liked their food overall, but I had not been back since they revised their menu to the current one. So everything but the pizza and pizookies seemed new to me. I ordered a sandwich and shared 2 appetizers with my friend. Here is the breakdown:
Chicken Pesto Sandwich:
Comes with a salad that could have been a little crisper, but the dressing was light and tasty. The sandwich was more of a melt. Hot and cheesy (sounds like the perfect man). The chicken itself wasn’t my favorite. Seemed over-​salted and a little dry. My fix to that was dipping the sandwich in ranch dressing. Hehe… what? It worked!
Honey Sriracha Brussel Sprouts:
Get it. Just do it. They’re good. Don’t argue with me. Order them. Note: they come in more quantity than in the picture. Maybe the brussel sprouts in the pictures are ginormous.
Guacamole and Chips:
I took a leap of faith and hoped the guac and chips would be tasty… and I regret doing that. Yes, the guacamole was made of real avocados. But the portion was small. We ran out of guac before the chips were finished :(And I was eating it kind of sparingly.
Now on to the reason I started writing this review. I had a little bit of a mishap with my food that resulted in me asking for a refund. They were more than willing to do so. AND they also comped our Party Pizookie. I don’t even get treated this well on my birthday! Thank you BJ’s Pasadena!
Parking is underground or street. Underground parking gets 90 minutes validation at a self-​serve machine near the entrance to the underground lot. BJ’s themselves doesn’t offer validation. For our 2.5 hour stay, it came out to $ 3.

Came here on a Friday night, not to busy. The two of us got seated on a pretty empty side of the restaurant. It took a while for our food to come, very disappointing. It also took a while for us to get utensils once our food came. In addition to that, it took a while for us to get our boxes and check as well. The food was ok, I had the Root Beer Ribs and a small pizza. I wouldn’t say it was worth the trouble. Next time, I’ll go with ordering it togo.

Meh. Meh. Meh. This is my first time to this location. I ordered a bowl of clam chowder that came out barely warmed as if it was just microwaved for like 45 seconds to be reheated to be served. It was salty. We also ordered the BJ’S favorite pizza and it was nothing special.
Only reason I’m giving this review a 3^rd star was cause our waiter was attentive and was always around when we needed something. Easy going guy and always kept our drinks filled.

The 2 stars are for the food its good a bit expensive for a pizza and burgers. The service I’ll give 1 star. Our waitress either was over worked and tired or just plan rude.
First one of orders took 20 minutes to be to come out, after the rest of the orders were out. We didn’t hear from her that our order was running behind. We had to ask a twice before she gave us an answer. Second we sat and waited to order dessert for about one quarter of the Oregon football game. No one picked up the table after we were done eating. Again we had to flag her down. Her answer was «I wish I could multiple my self to do everything at once.» The only reason we didn’t complain was we didn’t want to wait longer for our dessert or have something fall in it accidentally.
THANK YOU FOR THE AWFUL SERVICE EXPERIENCE!!!

Pretty good food for a slightly higher price ($ 18 – 20). I feel it reminds me of Cheesecake Factory with their large portions of mostly American Food, however minus Cheesecake!!! (Downer for me).
I did enjoy their BBQ Pulled Pork Sandwich, and their Thick cut fries (something hard to find).
They do have their Pizookie (think cookie with ice cream on top), which was kinda good. We got the triple cookie sampler and chose Cookies and Cream and Salted Caramel (both good) and Peanut Butter (not good, and I love peanut butter). I do like you can get a sample of several flavors at least.
Overall not that impressed since there are so many other good food places around Pasadena in the same price range or cheaper. However, would come again since their food still is good.

This is one of those places that has some good Happy Hour Specials and you can see these on my photo.
My Unilocal friend and I decided to grab a bite to eat and a drink before seeing «The Theory of Everything» at the Arc Light Cinemas. BJ’s Restaurant is on the west side of the Paseo, so we walked over there.
FOOD: ³⁄₅ STARS
I just ordered the carnitas fries with chile verde. They were just alright. I wish the pork had been shredded instead of chunks of pork. The beer was good. My friend had a salad and a beer. Our bill was $ 30.00 which was reasonable.
SERVICE: ²⁄₅ STARS
Our server took our order quickly, but she didn’t check on us, refill our water or bring a box for our leftovers after we asked once.
ATMOSPHERE: ⁴⁄₅ STARS
It’s a pretty space with vaulted ceilings and huge chandeliers. The huge T.V. over the the bar is also nice.
PARKING: ⁴⁄₅ STARS
Just park at the Paseo and you can get your ticket validated.
RECOMMENDATION:
Will I return? Possibly, but there are so many other places to go with better food and service.