Elite Auto Masters

Armando is a good hearted businessman with twenty years of experience at Lexus that translates directly into expert auto service at his shop. He prides himself on only working with top notch technicians, whom from what I understand are all Lexus and Toyota trained themselves. This is the kind of place you want to go to if you value your vehicle and plan to keep it for a while. Honest work, fair prices and personal service.

Extremely happy with my experience at Elite and especially with Armando. Very friendly, super professional and, most importantly, I trust him with my car. I know he will tell me the truth and not try to get me to make repairs that aren’t needed or be overcharged. I’ve had quotes from other mechanics and his prices have consistently best them. Will definitely be coming back.

EAM is gonna be my goto place for servicing my IS 250. Armando is very knowledgeable and will make the extra effort to ensure you have a good experience. He has worked at Lexus dealerships and will tell you things as they are. I went in for a simple oil change and got out without having to deal with anything else. I will not be going back to the dealerships anymore.

I have always been a Lexus Fanatic and long time owner of these vehicles, and recently picked up a low mileage (58K) LX 470 (Land Cruiser). I had been contemplating whether to change out the timing belt/​water pump, and started researching to find a good independent mechanic, whom specializes in these 4×4 beasts. If you own an 80÷100÷120÷200 series truck, than you know these are very complex in regards to their design and various components, and cannot be taken to a standard mechanic if you want the «Proper,» maintenance done on them per book specs. I found Armando and the Elite crew online with tons of glowing reviews, and decided to give them a call. Armando is very personable, and knew about everything I had questions regarding based on my extensive research, as he also owns the same model truck! After discussing my laundry list of items (timing belt, water pump, tensioners, gaskets, ACH fluid change, etc), he left me with a very reasonable price, and even advised not to do some of the requested services, as he indicated they were not truly needed, but would if I was so adamant and wanted them done! What mechanic shop would do such a thing? I explained to Armando I would bring in all my oem parts, and have them do the wrenching, and would probably be a few months before I get in there for this major service. He did not try to pressure me at all, and said «Sure, call me when your ready!»
Fast forward about 3 weeks later, as my brakes started to make grinding noises. Based on the vehicle records, the last brake job was 2yrs prior, so I decided to change out all 4 rotors and pads, as well as have the front bearings re-​packed. This is a specialized job for this vehicle, and not something you can take to your local Firestone. Again, I contacted Armando, and he talked out the service in detail with me and quoted a reasonable/​fair price. 2 days later I brought the car in with my own factory/​OEM parts in hand. Upon arrival, I was greeted by the sight of 2 other Lexus LX470’s in the parking lot (One belonging to Armando and the other a customers)! Not only did Armando’s team do the job per factory specs, but they also attended to a few «Knick Knacks,» that I wanted them to look at! Elite and Family were able to deliver upon the timeline provided, and returned my truck in tip top shape!
For those of you who own a 80÷100÷120÷200 series Lexus/​Toyota truck, look no further! Armando and his team are truly passionate about all motor vehicles, and know what they are doing! Of course their combined years of experience and factory training at one of the Country’s Largest Lexus dealerships helps. Although these guys are a little further from me than I would prefer, I will not go anywhere else and have become loyal to the Elite Family. I will also bring my wife’s Lexus GX in here eventually for her major service. Thank you for the wonderful service…

Had my VSC light turn on my Lexus IS250 and knew it could be anything. I looked up how much the dealer charged and it was $ 146 for 5 minutes of work. Found Armando and took it to him instead and he ran it through the computer for free! Told me it was a solenoid issue from the transmission and laid out all the options I had. He’s a very honest and fair person. His pricing is very reasonable and he’s just as good as going to the dealer. I found my new mechanic that’s Lexus certified and would recommend him to anyone I know. Very satisfied customer here.

I decided to try out a Lexus IS 350 because of all the good reviews about them. I also have a 2003 Toyota crew cab truck and a 2005 Lexus RX350. These two vehicles have been super reliable which helped me with my decision to buy the IS 350. I am not a neophyte when it comes to high performance cars. I have owned and worked on many high performance cars. I have worked as a Porsche mechanic some years ago and quite routinely work on my own cars. I have been involved in motorsports as a racer and trained at some of the local tracks — Button Willow and Willow Springs.
To continue, I bought the Lexus 2008 IS350 two weeks ago from an original owner who babied it. He installed F Sport exhaust and F Sport shocks. I immediately ordered up the F Sport lowering springs and F Sport ft /​rear sway bars to complete the suspension work on this car.
I did a search of Lexus mechanics in the Pasadena area and found EAM. Armando, is one of the most personable, professional and competent persons I have met in this business. He is a former Lexus dealer wrench and is ASC certified. He can perform any mechanical task asked of him to dealership standards. Before I went to EAM, I checked him out with some of my friends in the industry. His credentials were exactly as he stated.
EAM installed the springs last weekend. The work is very involved with the entire suspension having to be disassembled and reassembled with the new springs in place of the old. Also performed was a 4 wheel alignment on sub-​let at an alignment shop next door. All the work was performed on a Saturday. Also worth noting is that there was not scratch on my paint or smudge on the interior of my car. Shoe protection was placed on the floor drivers side. However, I put a utility seat cover on my leather to be safe. The work was done expertly, the first time, with the result I was looking for; a perfect job.
This weekend I had the sway bars installed. This time I felt comfortable enough to drive the car in, toss Armando the key and leave to do errands in Pasadena. The bars were installed again to factory specs with the result I was looking for; a perfect job.
Pricing is on par with an independent shop i.e. very fair. As stated, he’s a Lexus/​Toyota factory trained mechanic and ASC to boot. Plus he’s car guy, he will talk cars all day long! In closing, it really does not get any better. Take your car to Armando at EAM in confidence. He’s the real deal.

My wife and I had a wonderful experience with Elite Auto Masters. Armando completed a full brake job on our Lexus IS250 on short notice on a Saturday, and from start to finish Armando was kind and courteous and made us feel like important customers. His pricing was very competitive and much lower than what was quoted to us by the Lexus dealership we’ve been going to in the past. As of course, the brakes are as good as new. I’m glad we found Elite Auto Masters and will likely be taking our car there regularly for servicing.

There is a reason that Elite gets 5 stars… it’s the customer service that Armando Carlos provides which goes a long way in my ! He goes above and beyond in terms of making your experience a good one. Let’s face it, when our cars break down we are not happy; but the process in getting it fixed is way better than I have ever experienced anywhere else. If there’s bad news to hear, he provides knowledgeable options which shows that he’s honest. He is always accommodating with loaner vehicles when available.

Where do I begin? I’ve been taking my Lexus 400h to Armando Carlos for several years and I’m always impressed with his integrity and honesty. I HIGHLY RECOMMEND Elite Auto! You’ll be thrilled you found him. I felt I could trust him right off the bat — not only because he’s kind but, he’s extremely knowledgeable. I have a dear friend who’s a retired mechanic who ran his own shop for 50 years and when he saw the work Armando did, he said follow that guy wherever he goes! For example, the first time I went to him, he fit me in on a Saturday, conducted a full diagnostic, tune-​up, rotated my tires, replaced the air filter (showed me the dirty one), and checked the fluids — all in 1 hour and then handed me a bill that was a quarter of what the dealership quoted me! What mechanic doesn’t does that? He has been accommodating with my schedule, honest with his dealings, explains in laymen terms what needs to be done immediately and what can wait. He has years of experience and is extremely professional. I refer all my friends to him. You have my personal guarantee that you won’t be disappointed with Elite Auto!

I went to Elite Auto Masters for brake change. Armando was extremely helpful and was very accommodating in when I was available to service my vehicle. Dave was the one who serviced my car. I must say, I was extremely happy with his thorough work. Not only did he carefully inspect my brakes, but he even clean the greasy screws before placing them back on. I would definitely go back Elite Auto Masters for future services.

I been going to Armando since my Lexus GS450H. He serviced it and gave me a very honest pricing. He also showed me exactly why my brake rotors may need to be replaced later and they need to be replaced together with new brake pads so the grooves will match the rotor on the grinding pattern. He recommended me to wear the brake pads down then come back and switch the whole set; when is the last time a mechanic at a shop did not want to earn your money right there and tell you to get the maximum value out of your current vehicle situation before you come back to him?
Fast forward a few months, I purchased another used Audi S5, and Armando was able to help me with the vehicle inspection to make sure the car is in good shape. He also did my oil changes and I completely trust the guy.
After about a year or two, I was lucky to get a CPO Porsche Boxster S. Unfortunately after driving for one day I went over a rock pretty hard and bent the inner rim and destroyed the tire of my left front wheel. Armando offered to have my car kept there while he sends the rim out for a quote to repair. Then, he is also helping me out on getting new tires to get installed. Instead of paying 2k at the dealership, Armando is doing the best he can to save me money.
I highly recommend Armando and his work. But perhaps the most important quality is his honesty and willingness to help you out at a great price.

I use to take my cars to the Toyota dealer, but after finding Elite, I have brought all three of our toyota’s to Armando. Each time I was really impressed with his customer service and quality of work. I feel that he gives personal attention and care to each of his clients. Most of all he makes you feel comfortable, and takes the time to explain everything he is doing, if you ask. Support your local business’.you wont’ be disappointed.

Ever since I found this place, getting routine maintenance on my car has become an easy and pleasant experience. Armando is extremely professional, knowledgable, and fair, not to mention also very kind and personable. I feel like I can ask him anything about my car, and if he doesn’t have an answer, he’ll do some research and get back to me with it asap. I highly recommend this shop for all of your auto needs!

I took my Honda Civic into Elite Auto Master to fix several engine issues. There were oil leaks, electrical problems and a headlight out. Armando Carlos (owner) could not have been more courteous and knowledgeable. He and asked me to bring my car in right away when I called him to ask about his services. The same day I dropped of my car, i received a call back from Armando detailing the exact issues my car was having– and the cheapest/​most effective way to fix. When I went to pick up my car, Armando patiently showed me each part of the engine that was worked on and pointed out all the new parts that were installed. My car now runs perfectly, & THE PRICE WAS GREAT. MUCH LESS THAN THE OTHER GUY I GOT AN ESTIMATE FROM.
–BOTTOM LINE– If you want an HONEST, friendly mechanic that does the right thing– call Armando Carlos at Elite Auto Masters. I will never go anywhere else.

Armando runs a great shop and really takes care of his customers. The service he provides is hard to find these days. Highly recommended.

I’ve been taking my Hyundia SUV to Armondo for about a year now and am very impressed. He has great attention to detail and is always cheaper than the dealership. On one occasion Armondo quoting me a price and when I came to pay the price was even lower. That never happens with mechanics. Additionally, Armondo has lent me his personal car during repairs as my family only has one car. His service is way above and beyond the call of duty. I’m refering all my friends and family to Elite. Thanks Armondo!

This is THE best place to bring your car, not just a Lexus but any make & model. Armando, the owner, goes above and beyond in repairing it at the best price possible, and he will do right by you. I’m so glad I finally have a place I can trust with my car, and so lucky that it’s so close to me, I definitely understand why many customers come a really long way to bring their cars here, it’s worth the trip!

Armando Carlos of Elite Auto Masters is extremely professional and will give you an honest price to service your car. He’s my go to guy now!

Elite Auto is an excellent auto service garage with fantastic service with a hands on owner Armando and friendly mechanics. Great service with fair pricing. You can’t ask for more than that when it comes to working on your cars. Don’t go anywhere else.
A++++++++ Excellent service center. Tell him Bill sent you!

Excellent Lexus and Toyota Service.
Armando is courteous and does a great job with service on my 2012 4Runner. He has had a long history with proper Toyota /​Lexus training as having worked at a dealership for so long. He offers reasonable pricing and actually does the work he tells you he will.