Emerald Pointe Apartments

This place is absolutely dreadful. DO NOT LEASE WITH THESE PEOPLE!!! Management is HORRIBLE and doesn’t take care of issues of this ROTTING complex. They have a roach INFESTATION, their internal plumbing is shot causing leaky ceilings and water damage. Not to mention the shooting outside that just happened due to gang violence and the many cars in and out of a few neighbors homes blasting music and smelling the place up of weed. My friend lives here and I can’t tell you how many times I’ve come over and been grossed out by the moldy smell. They aren’t safe, I absolutely do NOT advise anyone to house a child here. It’s only a matter of time before this place gets shut down. They even charge insane amounts of additional fee’s that they don’t warn you about. I’ve experienced all of this and I don’t even live here, couldn’t imagine if I did. Do yourself a favor and dodge the bullet, this place isn’t family friendly, clean or safe. Absolutely needs to be condemned, tore down and rebuilt.

HORRIBLE HORRIBLE HORRIBLE! RENTERS BEWARE! Do not stay or sign Lease!!! My daughter signed a lease almost a month ago and nearly paid a little over a grand for all the fees, including: Application fee, first time renters fee, first month and deposit! She isn’t even living in her apartment due to A HORRIBLE ROACH INFESTATION! She has a pipe in the wall under the kitchen sink where the sewage pipe is and apparently their harboring there, DISGUSTING… She works all day and has been battling this situation going on over a month! She called the City health inspector out and the complex was mandated to exterminate, but who really knows If they did or if that’s what their telling her! Every time she goes by the apartment to check on things and get mail roaches are all over w/​absolutely no food in the place I can only imagine if she did have food! She’s so sick and tired so now her only option is to break her Lease which requires a 60 day notice which is an additional 1,400 for all fees. In the lease it says she can get out if she contest and sends them two typed up letters stating things still aren’t right which she has, still NOTHING HAS BEEN DONE! Every time she calls the management they are inadequate, give her different stories, and have absolutely no concern to fix any of her problems! This is absolutely ridiculous and horrible inadequate customer service! I wouldn’t stay or deal with any Scenic Property Group apartments or any of their staff, DON’T DO IT, DON’T GET INTO A MONEY PIT! This has been a tough lesson and costly one at that! IF YOU GO AND LOOK ASK TO SEE THE ACTUAL APARTMENT YOU’LL BE LIVING IN AND NOT THE MODEL APARTMENT!!(as of course it’ll be in perfect condition!!) Everyone works hard for their money and to just act like your another number or totally ignore you I give them 5 NEGATIVE STARS — WHICH I HAD TO GIVE 1 star to leave a review! FYI~after speaking with her neighbors, one had mildew that was all in the bathroom and had already deteriorated the wall, WHAT A DISASTER AND HEALTH CONCERN! This company doesn’t care and is only out to make money for themselves! The Property Manager can never be reached as she’s in AUSTIN! Probably living the High Life off of everybody’s hard earned money! WHAT A SHAM OF CHARACTER THESE PEOPLE!