I have no idea why everyone is giving this place such good reviews. I am wondering if I even went to the same grocery store. Their organic selection is pretty sub par, their prices are higher than the nearby Kroger, and their employees did not stand out to me. Perhaps it was an off day. The guy at the seafood counter just stared at you. He gave us our mahi mahi without uttering a single word. They also make it more difficult than necessary to use digital coupons at HEB. I had $ 5 in digital coupons loaded onto my account I pressed the wrong button, and I asked the cashier if he could go back so I could re-enter my number. He just looked at me and said he couldn’t. So bizarre. He didn’t offer to do it manually. He offered no solution. That is not good customer service to me.
Lakisha W.
Évaluation du lieu : 5 Houston, TX
Love Love Love this HEB! Friendly staff great recommendations from the ales cookers and they even let you sample some wine… lol. That’s how I got turned on to mixing my bland wine with frozen Welches juice and cut up fruits. I love going on Saturdays
Adonia H.
Évaluation du lieu : 5 Pasadena, TX
Always has what I need for a great price. The BEST store bought sushi you can find, hands down! I love the fact I can get the sushi with brown rice, and not just white rice. Their wasabi is also very yummy!
Robert W.
Évaluation du lieu : 1 Pasadena, TX
The manger today is a complete idiot, very technology dumb. I’ve been using the partner card on my Apple Watch at this location for at least a year with no issues, but today the manager Louis R states to me that they cannot scan the card from a mobile device! What a lazy and dumb manager, no customer service, no helping the customer out! Terrible store for customer service! HEB take a note to this, your managers & employees are killing your business!
Misty D.
Évaluation du lieu : 4 Houston, TX
I’m giving this location four stars because the parking lot is usually jammed. Otherwise, the store is good. Lots of good food and decent deals. Gas prices are pretty good as well.
Sharon W.
Évaluation du lieu : 5 Pasadena, TX
Love HEB have the best snow crabs… fresh orange juice. Love it … will always shop HEB
Matt W.
Évaluation du lieu : 5 Pasadena, TX
No complaints. Always well-stocked, clean, and full of friendly employees.
Emily L.
Évaluation du lieu : 5 Pasadena, TX
I am a fan of H-E-B. I feel that they have a good variety, and good quality items. They don’t always have a wide variety of produce, but j usually don’t have a problem. I love that they always have recipes for you to try with the ingredients you need right there by the samples. It’s been my experience that the people there are pretty helpful. I don’t really shop anywhere else because H-E-B has everything I need at a great price! A little helpful hint… When you walk in by the produce doors, they have a little brochure store map. You can find everything you need which makes for a quicker shopping trip! :-)
Rich L.
Évaluation du lieu : 5 Pasadena, TX
great store i love that it carries items that you cant find any where else unless you go to whole foods. great place to shop. #organic
Brenda S.
Évaluation du lieu : 5 La Porte, TX
I’m giving this HEB5 stars because I went in today during rain storm to get my groceries for the week. They had two employees at the front entrance ready to help you run in with an umbrella or help you out to your car. I had my two little girls with me and they were a huge help!!! I pulled my car around and got my littlest one in while they loaded my groceries!!! Thank you thank you!!! Kudos to HEB and their staff for going the extra step to set themselves apart during this awful weather!!!
Rebecca H.
Évaluation du lieu : 4 Houston, TX
I give this HEB four stars because it is Keto/low carb friendly! They have HEB low carb tortillas, sugar free whipped cream, and quest bars! The only thing that keeps me going to kroger is the low carb yogurts. The downfall of this place is the lack of keeping the ground beef stocked! They have fast checkouts and I love their nut wholesale whatever area. I love all the sample stations and the walk in clinic at the front left of the store. Ive never used it, but its nice to know that its there.
Angie A.
Évaluation du lieu : 4 Pasadena, TX
I love HEB! I really do and always have. Not five stars because I’ve been to better HEBs, but still believe that this is the best grocery store in the area! This location is really nice and has great selection and wonderful people! During the week you’re going to find that they have more variety and options that haven’t been picked through. The produce section is always fuller and you have top choice of non-bruised apples on weekdays. However, they don’t do quite as many tastings on random Tuesday mornings, ya know? The weekends though can be really fun, but don’t expect top pick of anything because it is crowded as can be and people pick everything down to the shelves. The reason I say it’s fun is because there are more samples and they always have someone in a tasting booth with a microphone serving up awesome food and wine tastings with a great attitude and with recipes to boot. The HEB brand products are also really good and 9 times out of 10, I’m happy to pay less for the same quality and go with HEB brand products. I always have friendly chats with the people who work here and the HEB is big and has tons of products — WAYWAYWAY more than the HEB in Deer Park, but still small enough that it feels like a local grocery store and not a Wal-Mart. And I will say, their beer selection isn’t the best but they are trying and it is getting better!
Robert O.
Évaluation du lieu : 5 Lafayette, LA
This is a awesome grocery store. There are always free samples which is great to me. Most of the samples are actually HEB products which lets you decide if you prefer there name brand over top corporate brands. The live kitchen in the middle of the store is not only delicious but always has great deals on whatever they are cooking that day. The chefs are always giving me good ideas of what to do or use when cooking even if it’s not the dishes they are preparing that day. The stores are always clean and have great already marinated meats and fish
Chris P.
Évaluation du lieu : 5 Houston, TX
I came to Pasadena from San Marcos. Every heb is different, but I loved our big one. They had everything from organic granola, and cereal to baby foods. The best produce other than the local farmers market. But I have to say it wasn’t as friendly as this one. Plus they have all what I’m looking for in a smaller size.
Maddy H.
Évaluation du lieu : 5 Houston, TX
Love my H-E-B! Along with the great deals the people are awesome as well! They are always so friendly and in a great mood. If there is ever a problem they are there to help in any way they can! Great store! :)
Tommie S.
Évaluation du lieu : 4 Baytown, TX
I’m really beginning to become a fan of HEB. I love closely examining the yellow tags to free items that I may be interested in. Their samples always make sense, and the bread is always reliable. The customer service is outstanding. Isn’t this everything a person looks for in a grocery store? I also love some of the specialty dishes/items that are available at a reasonable price. I much prefer HEBs to expensive Kroger and exploitive WalMart. This seems to be my happy medium. I haven’t tried the gas, but I still need time to warm up to groceries, and I’m not sure about all HEB brands. I may still need to do some research about sourcing and varying ingredients of HEB products.
Michael S.
Évaluation du lieu : 4 Reno, NV
Alright, let’s get this straight, HEB does NOT have a great beer selection and they do NOT have great produce. This is Texas, so for Houston standards, it is the best grocery store chain in the greater metro area. They do have exceptional quality, prices, and selection of dry goods, refrigerated and freezer items. The meat is decent with $ 1/lb choices and grass fed beef as well. The customer service is top notch. The prices are unbeatable. This is the only place that I shop.
Carlos M.
Évaluation du lieu : 5 Houston, TX
This HEB is by far the best one in the area, checkout lanes are rarely packed. Food selection is awesome and the beer aisle is pretty good too. They carry plenty of different micro brew to satisfaction. I defiantly recommend going to this store over any other in the area within a 5 mile radius.
Sara G.
Évaluation du lieu : 5 Pasadena, TX
Its loud and busy but it works, love their selection and it is really friendly.
Brooke S.
Évaluation du lieu : 4 Plano, TX
I’ve always loved HEB. The only reason I didn’t rate it 5 stars is I’m not a fan of the new layout. But as far as food selection goes, it’s definitely top notch. On the weekends they have samples.