Hello! Home Care

I can’t rave enough about Hello! Home Care. They offer personalized service to fit the needs of their clients. The caregivers are managed by co-​owner Kelly, who is a nurse and goes out of her way to not only set up medication management, but also manages medical appointments and is there for her clients at the drop of a hat at changes in their condition. Also, Kelly keeps in frequent communication with her caregivers, always knowing what is going on with their clients. Having used other companies and been disappointed, I can’t recommend Hello! Home Care enough.

My family recently experienced a bit of a crisis when my 90-​year old mother was being discharged from the hospital and refused to go to a rehab facility as her doctor advised. She was obviously weak and confused and clearly could not be left alone in her apartment. My husband and I were exhausted from dealing with her illness and hospitalization and needed to find someone else to stay with her. I called several individuals and home health care agencies who were recommended by family and friends, but only Kelly Choo of Hello! Home Care answered my call. Even though my request was last-​minute and my being inexperienced in this sort of thing and not sure what exactly might be needed, she was very kind and helpful and willing to round up some care ASAP for my mother. She spent several hours at my mother’s apartment the following day, assessing the situation (it’s tremendously reassuring that Kelly is an RN) and formulating a plan that would be acceptable to my mother, who was very resistant to having a hired caregiver. Even though we went back and forth about having someone there to help her and my (exceptionally difficult!) mother ultimately sent the caregiver away, Kelly was unfailingly calm and understanding toward us. She never failed to reply to our frantic phone calls no matter when we tried to reach her. The caregiver was wonderful and all I can say is I would have been thrilled to have such a pleasant and willing helper under the circumstances.
Thank you, Kelly, for your help. It was beyond anything we expected, and we won’t hesitate to recommend your services to others