Hollywood Piano – Pasadena

What a great store!!! It is nice to have a piano store in our area (Pasadena). Remington Tang was helpful and knowledgable. He answered all our questions and we never felt pressured. Thanks!

I did a review months ago about this business and the experience my husband and I had only to find out my review was removed. The other day the Unilocal staff emailed me informing me that my original review was removed since I mistakenly wrote my review for the wrong Hollywood piano locale. This has not happened to me before using Unilocal.
Apparently, Hollywood piano made Unilocal aware of this to get my review taken down. After re-​writing a second review that Unilocal welcomed, I was told that a Glen t. commented on my latest review.
I opened up a Unilocal account a long time ago primarily to let ladies know of the terrible experience I had at Carlton Hair in West Los Angeles. I did not realize my reviews could be removed for various reasons.
Now I’m accused of exagerating, being inconsistent, and making up our experience at Hollywood piano company in Pasadena. This has been upsetting to my family and I. Our memories are sharp and it was a stressful experience we won’t forget.
Furthermore, the slight differences between my reviews would be that I felt it necessary this time to elaborate more on their sell, sell, sell philosophy. Since some people thought my phrasing was funny, I wanted to make sure that readers would take me seriously this time around. And in both reviews I wrote the same experience coming from our feelings. We felt uncomfortable and pressured.

Had to call and talk to them 3 times to cancel the piano purchase which had not even been delivered. Still waiting until they find the «person who can do it».
Rental last year was just fine though.
UPDATE: The issue was resolved within a week, though beware of «binding contracts» you are asked to sign.

Hollywood Piano has great service and selection on pianos. Glenn really worked with us in helping my daughter’s dream come true of owning a baby grand piano. Not only did we receive a great deal, we built a lasting relationship with Glenn. I solve my piano needs at Hollywood Piano!

My wife (who is an accomplished pianist) has been going to HPC for years and has NEVER had any bad or negative experiences. She has always been impressed by their professionalism and good customer service. In fact, she has bought 2 pianos from them already! The staff is very knowledgable, detail oriented and are able to help you find the right piano. In addition to that, their prices are fair and affordable compared to most other music stores in LA. They have been around for many years because of their fine reputation, integrity and their support of local music community. I encourage you to go check them out and see for yourself what makes them so great!

My husband, myself & our 6 y/​o daughter had an extremely pleasurable experience at Hollywood Piano Co. The sales person was knowledgeable & very helpful. We got a GREAT deal on a beautiful piano. We did not notice the piano until the salesman brought it to our attention. He was very patient with us as our 6 y/​o tried out many different pianos. He did not pressure us at all! I highly recommend Hollywood Piano Co. in Pasadena! Thanks for a great deal & superb service!

I also had bad experience with HPC and I wouldn’t recommend it. If you want to go there to see pianos… BE PREPARED and bring the money with you! I could afford the most expensive piano in the showroom, but I wasn’t sure what to buy at that time. The sales person asked me to go for a cheap one and he asked me to pay right away. He wouldn’t let me go home to think about it. I felt he was being too pushy and I didn’t like his attitude. When I decided to walk away, he got extremely mad at me for not buying. I ran back to my car because I was afraid he might throw rocks at me… LOL… That was exactly how mad he was when there was no deal. :)