Infotainment

In the beginning, Jason Canaan was a bubbly and personable guy. He came highly recommended from a friend of ours, so we signed a contract with him despite the hefty cost. My first issue came soon thereafter with his deferrals in providing me with the planning tool. From May 5 to August 2, 8 attempts to request this information via email/​text message/​phone were fruitless. He answered my correspondence, only to delay in sending. I had read a couple reviews that he had come unprepared to other sites, so I was sure to provide him with an itinerary, contact sheet, diagrams of the location, and CD’s with the music that I had chosen. Infotainment LLC was contracted to provide DJ services during the reception, amplification of ceremony participants, guitarist amplification, music during the outdoor cocktail hour, and 36 purple up-​lights. We were scheduled to meet the Tuesday before the wedding when he changed the date to Wednesday and was 30 minutes late. We went over all of the details (music, amplification, layout) at which point he noted he would arrive between 12:00N and 1:00PM to set up for the 4:30PM ceremony. Unfortunately, Jason showed up in shorts and a tee shirt (he eventually changed) at 4:35PM, as my guests were seated for the ceremony. We waited an additional 25 minutes for him to set up the amplification equipment, which was ultimately a mistake as the equipment did not function. Due to Jason’s lack of punctuality, no part of the ceremony was amplified. Music was not provided during the outdoor cocktail hour. Only 15 – 18 (according to the photos) of the 36 up-​lights were provided. After politely expressing my dissatisfaction, I continually received responses that would postpone his answer to my request for a partial refund. I was hesitant to write this review, but Jason Canaan never even apologized to me after the above events. I hope I can prevent a similar occurrence for other brides.

I recently attended my brother’s wedding where Jason Canaan was hired to DJ this formal event.
To begin with, I observed Jason Canaan arrive at the venue at 4:33pm for a wedding scheduled to begin at 4pm. He was scheduled to arrive at the venue at 2pm. The wedding venue was outdoors it was quite cold this particular afternoon and the guest were already seated… waiting on the DJ.
Not only did Jason Canaan appear more than 30 minutes after the event was to begin, he was not prepared and dressed in basketball shorts for a formal event. I sat in my formal wear outdoors at the wedding site freezing while waiting for him to set up. When he was set up, the Groom and his men proceeded to the wedding site, only to be followed by a long pause while Jason Canaan starred into his laptop (I assume he was looking for music.) Once the bridemaids walked down the aisle there was another more than uncomfortable long pause (estimating more than five minutes) while we waited for Jason Canaan to play the music for the bride to walk done the aisle. Finally, the Groom began to sing «Stand By Me,» because there was no music and the DJ continued to stare at his computer screen.
I don’t often write reviews, but this experience was so bad, I felt compelled to share with others. The only reason I am giving the guy one star is there is not a zero star option.