Joy Reflexology

I walked in with severe left shoulder neck pain and Dragon did some pain but amazing work on me. Hopefully I will rest better tonight! Thank you so much for helping me.
It’s now 1÷19÷16. And I’m still suffer from the worst back you can imagine. Nov 25, 2015 was first MRI revealed 3bulging disc. Two in my lumbar L4 L5 and one thoracic T12. CT scan 1÷15÷16 revealed L4 L5 now herniated and new bulge L3−4. I walked in to get a massage and walked out damaged goods. That massage really messed up an already injured person. Dragon shame on you!

OK to be honest I have been here several times and I must say I have found my favorite masseuse. They are not all equal and Emily was on point. She really does deserve five stars. Next time I come I will definitely request Emily. Thank you very much Emily you are amazing

I dislike writing negative reviews but let’s save your time and money. The place, the staff, the whole gimmick is a joke. I’ve come here before but never wrote a review. The quality has gone down.
10% off for students. However, you won’t know that because the sign is hidden behind the front desk. Also the font is very small so it’s hard to see. You have to pay and tip at the beginning, so that you won’t be able to get it back after the «massage» and it’s too late. Most massage place, you pay after and tip them because of their service, not because they’re asking you to tip when you haven’t even gotten your massage.
I requested for the 30 minute shoulder and back massage but instead I received 26 minutes of shoulder massage and possibly 4 minutes of back massage. I can tell there’s not a single knot on my shoulders but my back does and yet, the «masseuse» kept focusing on my shoulders.
When she finally got to my back, you could feel all kinds of boulders/​knots as she went over them, and she just ignored them. I asked for my back to get more attention but she ignored me and went back to my shoulders.
In the midst of not paying attention to my back, she decided she’ll give my arms a «massage». At this time I just let her do what it is she thinks is a massage. She then proceeded to massage my legs and I finally intervened, stating clearly that I asked for shoulders and back massage. She proceeded to trying to massage my calves. My back is still full of knots.
A waste of time and money. Do not get lure in with their desperate advertisement of $ 30 for 30 minutes. I wish I should’ve gone to Massage Plus.
No joy here at all.

I came here while my kids were watching some superhero movie I just could not bear to watch with them at the arclight. I needed something to do in addition to having a nice latte in the arclight café… time to kill…
The massage (s) were ok, but the first problem is to get a full massage including my FEET which is what most of us think of when we think reflexology, I ended up getting TWO separate massages by two separate employees. The first one who was in charge of my back, neck, head, but NOT feet was the grumpy, sighing cashier who poked at my flesh – she was ordered by the boss to deal with me as the real masseuses were already busy. I’ve never had a close-​to-​complete body massage, without anyone going below the ankles! what happened to my feet? I kept wondering. By chance, the guy next to me, who had lay down for his massage about five minutes ahead of me, also seemed somewhat puzzled, asked about his feet and they told him he could get a foot massage. He did, and two minutes later when I was puzzled too, I asked for one. A much better masseuse appeared on the scene – unlike the grumpy, sighing cashier, she did seem to have experience and the massage itself was quite nice. But the thing is: you then pay for two separate massages.
Second problem is that all of this somehow ended up being a lot more than what the sign out front says, especially with the tips. I ALWAYS tip anyway, so I figure the price is only a fraction, but I came out with one of the overall worst massages I’ve ever had 120 $ shorter than I had walked in – I could have gotten a massage at Burke Williams for the same price! Though the nice foot masseuse did a nice job, the place is filthy, loud, like being put in a Red Cross hurricane relief gym with no screens, overhead lights. they give you a sleeping mask (who knows where it’s been?) to block out the light instead of just DIMMING the lights. Of course, that is not going to quiet the owner and his friends from yacking away here and there ordering the poor female employees around in big loud bossy man voices.
Third problem and this is my real, real, real gripe: not sure about the cleanliness of the tub they used for the foot massage. (And no latex gloves on the reflexologist either.) Yes, I could have somehow picked it up elsewhere during the day, but I ended up within 24 hours with huge red, peeling, scaling athlete’s foot. It’s just terrible, perhaps the worst I’ve ever had. I am perfectly willing to believe I picked it up somewhere else, but all I know is the ONLY place I went to within days and days that was not part of my routine was this oddly price, loud, cranky, overly light-​filled fly-​by-​night operation. My feet are so bad, I cannot go to my regular nail salon which has a very strict policy (thankfully!) about fungus infections.
I rarely venture into massage, nail, and other salons without many, many positive recommendations, and this mediocre experience which may have turned my feet infected, flaking messes reminds me why I never, never walk into a place without researching it first.
Caveat emptor.

Some of the viewers below are just mean and unreasonable. I love this place. No, it’s not Burke Williams… but you don’t pay BW prices either. It’s a relaxing, calming comfortable experience. I feel better for days after a visit and you can walk in any time without a wait.

I went to the store push oil, waitress attitude is very good, very exquisite, done can make a person very relaxed, not fatigue.

Sigh…
So I decide to treat myself to a chair massage as I was a bit tense. If I may be 100% honest… It was just OK. Not great, not bad, not even good… Just… OK.
The one thing that will keep me from ever going back… I get up to leave say thank you and the girl at the desk stops me pointing to a sign that says they request their customers to give tips… Mmkay that’s nice but I got a simple chair massage no reflexology no bells no whistles but you REQUIRE a 20% tip?! Ugh… I was so annoyed… I don’t mind tipping if the service is worth it but to require a tip! Nope. No ma’am I won’t go back. I feel so cheated.

OMG, I thought 25 for an hour what a deal. Yeah wow was I deceived. First I have to sit on a bench like chair while my feet are in a bucket and they attempt to massage me. I have no support front or back and try to sit up straight. Then I lay down after half an hour and it got worse. I was literally dying while the guy was poking, or indenting the bottom of my feet. Was he trying to feel my pressure points or put his finger through my foot. It was horrible, it was torture and I will never go again. They are located in paseo where there are a lot of stores but this is one place I will not be shopping again.

Here’s my story. I have artificial discs in my low back, a second cervical fusion on c5−7, both rotator cuffs repaired, and several compression fractures down my mid spine from growing up in construction. I had a Swedish massage the day before that made me feel better for about 2 hours. Then came here to Joy Reflexology and had a 1 hour neck, shoulders, arms, back massage with foot reflexology. I STILL feel SO much better 3 days later! I had Jim as my masseuse, and he did a wonderful job for me. While at times some was soft manipulation, most was a deep tissue manipulation that my locked up body needed so badly. He addressed each area perfectly for me from neck to shoulders to back in particular. Jim also was careful around each surgery sites to make sure I was OK. For previous reviews that said they were hardly touched, well, there personality seems to come out with their post. My wife was near to watch Jim as he worked on me. She said he was sweating heavily on his forehead from the effort he was giving, to give a deep, hard manipulation of my muscles. He certainly wiped out the sciatic pain I was feeling going into my appointment, and it is still subsided. So I could not be happier. Yes, it is an open room. But just go in and get your massage and be happy for the relief. And another thing, you can’t beat the VALUE! What I received for one hour was fantastic and more than worth it.
Thanks Jim, thanks Joy Reflexology!

I went there in the middle of a stressful work day. I got the 30 minute chair massage during my lunch hour. I get massages regularly and I don’t like those soft, subtle back massages that don’t work the knots out. Jack patiently massaged all the knots out of my neck, shoulders and back, and I went back to work feeling much better. If you like a harder massage and need someone to get to the deep knots, this is your place. I give them 5 stars for being strong and able to work the kinks out without going overboard.

This was the worst, most awkward massage I’ve ever received.
My masseuse was male and not trained.
He applied a lot of pressure to places he shouldn’t have. sometimes he would just press on a bone and hold it for too long.
The water they soaked my feet in was room temperature and no salts were added.
There was a row of chairs just a couple of feet away from my bed (everything is open, no curtain dividers) where the manager sat and was just looking around. it was very uncomfortable. i didn’t close my eyes for the massage because i thought he’d just watch me from 2 feet away the entire time.

I have to be honest with myself and all of you consumers. This massage was not very good. I got the deep tissue for 30 minutes. Although $ 35 is not expensive, I think a little more than random pushing and elbow stabbing would’ve been nice.

Conveniently located in the Paseo mall. Open air and comfortable seats. Easy to get a shoulder massage or foot massage as you stroll the mall. If you like strong massages asked for Ni.

You get what you pay for. Quality id great and the session is relaxing. Yes, you can get the same in alhambra but it’s a better quality of service. Invest into your relaxation here and you will be rewarded.

I strongly urge you to NOT go here. Take your business elsewhere. Alhambra massage places are tons better. We made the mistake of thinking that since Paseo Colorado was a pretty place, the massage place there might be good quality too. Boy, were we ever wrong. Coming from a huge family, a fraction of us, 7 to be exact, tried this place out. We tried the $ 25 for one hour reflexology and thought «wow what a good deal». SMH… All of us walked out of the place feeling robbed. I was so upset with my mom when I learned she tipped well, too. I wouldn’t have tipped with the service I got. There was hardly any good massage, just a lot of rubbing and touching. When my attendant thought I fell asleep, he hardly even applied any pressure on my left foot, all I felt was slow rubbing! Once I stirred and he saw I wasn’t in fact asleep, then he renewed his lackluster efforts in massaging my right foot. It is a huge embarrassment to all Asian masseuses everywhere to call the employees here as masseuses because they sorely, sorely lacked massaging talents and skills and bring shame to the fine art and science of Asian massage therapy. (Fyi we’re asians and are massage enthusiasts who regularly go to such places and are now scouting for our next favorite massage place so we do know what we are talking about) so I thought tough luck Me, i got the bad egg. Turns out, ALL SEVEN OF US got the same weakly rubbing and touching (let’s not call it a massage anymore). All of us, seven. I don’t think seven opinions would be wrong. I would give this place NO stars if that was possible, but the one star was for the owner, Jason, who corresponded with my mom about our dissatisfaction with the place. He apologized and appreciated the honest review, but all he offered was $ 5off the next massage! It would have been epic had he trained his employees well after our correspondence and then gave us vouchers for another go just so we won’t feel so cheated with our time and money, BUT NO, they thought all we deserve was a $ 5 off the next massage. NEXT MASSAGE??? I’ll be mad to spend another penny in this place. Sorry Jason etc, you know how asians are and how big their families are. Had we received a great experience after this sorry affair, you would have had a huge crowd of Filipinos flocking to your business. Thanks Jason, but NO. Just No. $ 25 is not huge but what we got there is not worth $ 25. Tons of better places out there for the same price, with actual massages.

If I could give this place one million starts I would!!! I had an amazing experience today at Joy Reflexology. I am a woman who has some health problems and I’ve been suffering from pain related to my abdomen. This was the first time I have had any relief. I found the experience magical. I am so thankful!
The man who did my treatment was so generous and so skilled. Very kind and professional. He is worth his weight in gold. I have honestly never felt so relaxed in my entire life.
I hope the price remains low so that I can afford to come again. It really did provide a wonderful service to me and my health.

I wouldn’t go back here. the foot massage was bad. They soak ur feet in warm water for 10 minutes then they rub ur legs for 15 then the soft rub or ur foot almost made me angry. Then he did this pull on ur toes thing that was kinda painful. The receptionist was pushy as well. I will never go back.