Linden Optometry PC

Linden is a complete fraud!!! Stay away unless u want to be cheated thousands of dollars!!! I would give negative stars if I could!!!
First I had an appointment and they made me wait over 1.5 hours to see the doctor.
I bought two glasses. My insurance only covers one pair, so my second pair was paid at full price out of pocket approx $ 500.
When I received my glasses and tried them on, it was obvious that they messed up the prescription, and they dared to tell me «just wear for a day or two and u will get used to the new glasses!!!» After much back and forth they returned the the copay to me for the insured pair.
However they refused to refund the full price pair which was $ 500.
Two weeks later I get my insurance explanation of claims and linden had filed a claim for my full price/​paid out of pocket pair. So they were paid twice by ME AND the INSURANCE!!! So they were paid 1000. $ 500 was the out of pocket from me and the other $ 500 was from my insurance!!!
I got my glasses in October and I still have not gotten a refund on my full price pair which they fraudulently filed an insurance claim on!!! They made me pay for an incorrectly filled prescription. Not a small amount! And then they steal more money from the insurance company!!! Because they filed a claim a full price/​cash purchase pair, i won’t be able to get an insured pair from my insurance since I’ve supposedly already used up that allowance!!! They told me not to notify my insurance company of their fraud too!!!
UNETHICAL, FRAUDULENT and terrible. I am reporting to the Better Business Bureau!
Who know how much in fraudulent claims they have stolen from insurance companies and patients!!!

Great selection. The optical dispensing is top notch. However, the optometrist I saw (the short one that looks like a 12 year old) was rude and inexperienced. She rushed through my appointment and I ended up with the wrong prescription. Such a hassle to come back, get a re-​exam, and get my glasses redone.
5 stars for optical dispensing.
5 stars for ease and availability of scheduling.
1 star for the optometrist I saw.
I can’t speak upon the rest of the optometry staff, which I’m sure is perfectly fine.
2 stars overall. I’ll get my prescriptions done elsewhere; but buy glasses here.

They just lost a customer. I am so angry at the staff here. I am so sick of this place.
First I was denied service last week saying that I need to have my insurance card with me to make an appointment. Lie. My insurance called them to question why someone said that to me.
So I called today to confirm my appointment for nrxt week. They never entered me in!!! make a new appointment today. Total lack of customer service. Very upset. They lost a customer.
DO NOT GO HERE! unless you like wasting your time and being treated like crap. 3 years ago I went here and spent $ 900.00 on glasses, contacts and eye exam. of course then they were nice enough, although even then they refused to give me my contacts prescription (probably because I refused to re order from them.)
Now I have VSP insurance and they treat me like crap. Totally disgusting. .I made an appointment with another business.
Goodbye Linden. You guys suck

This review update for Dr. Alan Limfat is 20 months overdue. Since my recent eye exam, about 2 weeks ago, was with Dr. Daniel Krall, I will review them both together. Knowledge wise and competency, both are superb. They are the most sought after optometrists at Linden Optometry, and so if you want an appointment with either, try to book far in advance.
Dr. Krall is personable and funny; he joked a lot, kind of like Jay Leno style. He exuded confidence with how quickly he answered all my questions. He was impressive alright, but only downside was he did not offer or bring to my attention the eye pupil dilation test as an option. For that I will have to knock off a star. Overall grade: 4 stars.
Dr. Alan Limfat is pretty young at heart, and he looks much younger than the picture posted in the newspaper. He was perfect during my last checkup with him. His exam was much more thorough than many other optometrists. He did not miss out a thing. To err on the safe side, he reminded me a few times to come back anytime for the pupil dilation exam. How can one not love a doctor for such care and thoughtfulness! Definitely strong solid 5 stars for Dr. Limfat!
In conclusion, except for that one caveat with Dr. Krall, I’m confident that our precious eyes are in good hands with either of them. It’s really my personal preferences that gave Dr. Limfat more of an edge. I’m biased in favor more of Dr. Limfat partially because we have a better rapport — we are both huge fans of «Game of Thrones,» and love to discuss. What’s more, because he was raised from England, he has this cute English accent. I find that to be pretty cool, unique, and endearing for a Chinese American!
Because of the large size of this place, it is often hit or miss. Fortunately, my recent visit was all hits. Front desk receptionists Stephanie and Becky were helpful. Mercedez was kind and squeezed me in to be examined with my husband. Ana the optician is usually on top of things, but for some reason she gave so much wrong information. Maybe she was tired? The optician Stewart was great. Zulma is the best because she creatively found a way to modify the lens in such a way to give the best fit for my face. It was a very pleasant visit!

Dr. Chan is horrible. Unfriendly, cold, detached older woman. I hope you don’t make all of your other patients feel as uncomfortable as me. I came in last week to get my contacts prescription and they ended up being th wrong prescription so I had to come back this week. Dr. Chan left me alone after our uncomfortable and cold exam and made me wait 30 minutes until I had to notify a staff member. I hope you have a family that loves you because your patients definitely do not. Why would you become a doctor if you don’t like your patients? You’re obviously doing it for the wrong reasons and it shows. If I ever get you again when coming back to Linden, I will outwardly express my disdain for you.