Miller Pools

Shane at Miller Pools is hands down one of the most honest, thoughtful and customer service oriented people I’ve ever dealt with. Everyone at Miller pools is responsive and knowledgeable. They are upfront and honest, which I can’t underscore how important this is (especially because I know very little about pools). Anytime I’ve encountered an issue with my pool, I immediately call Shane, explain what the issues are and he immediately works to rectify the situation. If you are looking seriously at hiring a pool company, look no further than Miller Pools. Rest assured when I say I have hired and fired several pool companies in Houston because of unethical business practices. You will not encounter that with Miller Pools — they have built their business on honesty, integrity and responsiveness. They are focused on the customer and are determined to make things right and leave you happy and satisfied.

I first moved here @ 2 years ago and had a local pool guy maintain the pool. Then I had that person perform pool maintenance upgrade and repairs to my filter and turbo cleaning system. What a disaster had to shut it down after I almost lost my water pump in the middle of the night due that persons inability to pay attention to details. Then we decided to upgrade the pool surface and tiles and I decided to bid this out. We received seven bids, one thing I wanted was someone close to our home and not on the other side the earth. When it was all said and done Miller Pool was at first glance highest bidder, however when you look at what their bid it placed Miller in the middle of the pack for price. But what set them apart was I’m spending several thousands of dollars and their bid was inclusive of start up chemical included for start and 3 months of pool maintenance post startup. We had a problem on the tile grout and Mr Miller was a class professional in its resolution and made amends to compensate us for the problems. I recently ended my pool service with them per the contract and woold recommend all to please reach out do yourself a favor and seek out Miller pools. Class organization, quality personnel and will be with you throughout the process and after. Great job to Mike Miller and his staff. I’m glad to provide this review and the old saying still stands you get what you pay for and we got class and a professional project completed in a timely manner
Rich B
7÷18÷2013