Monte Vista Grove Homes

My oldest son recently had a piano recital at this location. To be honest, I know nothing about the standard of care, living accommodations, or criteria necessary for a senior citizen to stay at this location. The main hall in which the piano recital was held was clean, well appointed, and very nice looking.
When my two-​year-​old got feisty, I took her and her three young cousins for a short walk around the grounds. A short hike from the hall lead us to a koi pond, with a little sitting area and a bridge. There were two very sweet elderly folks sitting there enjoying the peaceful afternoon, and I thought for a moment that our rowdy kids would disturb them. To the contrary, The nice couple smiled, and talk to the kids like they were grandchildren. They actually thanked me for bringing the kids over in their cute little Halloween costumes. «This was the highlight of our day,» said the gentleman.
Every single resident that we encounter there while waiting for the link the recital today and was kind, gentle, and welcoming. I am Magent that this must be a very nice place to live, although everyone kept asking me «who’s great-​grandchildren are these?»
There are many factors to consider when placing a loved one in a retirement community. But this place definitely seems to deserve a close look, based on the nice-​looking facilities, kind people, manicured landscaping, and excellent surrounding community.

Awesome place to be at!!! If you need your love ones to have a good care, this is THE place.

This is my personal opinion/​experience Monte Vista Grove Health Center.
Firstly I would like to state the nurses/​cna and speech therapist of this facility I would give 10 stars too. They were truly wonderful people who really helped my mother relax and recover. The nurses here are lovely not only were they great to my mother I witnessed them being so amazing and nice to all patients always.
The facilitators are another story in which I will give review below.
Upon arrival there were huge red flags on the way these people deal with payments. Firstly I met with Daisy who explained in detail how much they charge and that most people are private pay at approx 7000 per month alot of them are from San Marino with a fake smile. She explained that as long as my mother did not plato she would be able to stay under medicare for 100 days. She over and over did state I would receive notice of 48 hours if they felt therapy was not working and I would need to move her out. My mother did not plato she met and exceeded every goal the entire duration. I feel in my opinion that they are very money hungry and unless you are willing to private pay they will come up with excuses and lies to move you out. This is exactly what they did. Days before they had there supposed meeting with all therapist they oddly told me I should move my mother out to a medicaid facility. I explained that I wanted my mother to return home after her therapy and she was doing so well there why would I move her? Eden the head of nursing said that she was having a care plan meeting on Friday with ALL the therapist, PT, SPEECH AND OCCUPATIONAL. She would promptly notify me after.
Eden left me a VM in which she clearly stated everyone was present for the meeting and they had all decided that since she met her goals every week they were going to discharge her. I was like ??? I thought only if she plato this would happen? No not the case they said since she was meeting her goals she had to go
HMMMMMMMMMMMM gee maybe they just didn’t want to pay out for her MRI coming up maybe they don’t want the scale that slides down from medicare. One will never know. She was only seen by there DR two times, once upon arrival and once upon departure in which I was told this DR MILLER did not see reason for her MRI so he wasn’t approving it! WHAT ??? the NEUROSURGEON SURE DOES! I was SHOCKED! I mean who are they kidding. Not to mention that I was told that only one person was in the care plan meeting (RONALD who is PT who my mother hated as he was so mean and abrasive she would start crying when mentioned his name)
SO I took this all a step further and contact the director who promptly returned my calls and explained that no one lied to me about the care plan meeting instead she tried to say EDEN was confused and unable to communicate effectively and all of a sudden just Ronald was in the meeting TOTAL LIES. THEY GOT CAUGHT. Then she Debbie Herbert told me I needed to learn to spell? I am like your people cant communicate and now your going to personally attack me because you are money hungry and got caught in a major lie? Unreal.
It is so hard having your loved one suffer a stroke and dealing with all the ins and outs this place did nothing to assist me in social services but give me a booklet of resources, There are tons of empty beds when other places are booked full with wait list.
I am sorry to say people exist like this who claim to be Christian.
Do not send your loved one here, Unless you want to deal with this kind of nonsense and outright stress.
And Debbie please before degrade people on spelling, please teach your employees how to communicate.