Nordstrom Rack

Love the good deals that you can find here! I shop on their website more often than in their store but this location is pretty decent. The store isn’t too big but everything is well organized and there are plenty of people working. However, no matter if I come on a weekday or weekend there seems to always be a long line to check out.

Went into the store with a situation at hand. Donna the manager handled it affably/splendidly.Went back the same evening and Susan the cashier not only was as gracious as ever but gave me a few useful tips. All in all four thumbs up for these two diligent workers… JK

I love everything here excet the prices. :). Customer service is awesome. People are alway ready to help and pleasant while at it.

Well, hopefully, you do not need to visit their bathroom on the first floor. What a mess! Paper towels and toilet paper all over the floor. Needless to say someone had not done their hourly check on the bathrooms. They were out of paper towels as well. The dressing room staff unfriendly. There was no greeting. Just «How many?» Really? I get it, this is not Nordstrom but it still has that name on it!
My, how times have changed! As someone who worked for Nordstrom years ago, this is a disgrace!

This store reminded me of a Ross store. Very disorganized, a long line and really bad customer service. The girl in the dressing room was super unprofessional. She seemed overwhelmed and was rude when I asked her a question. She told me to «wait a minute» with an annoyed tone as she lifted her index finger for me to wait! She tried to fix it by saying «please». The baby area was super disorganized and everything was everywhere. I had a shirt to returned that I received for my birthday with no receipt. The cashier gave me a hard time for not having the receipt. I told her it was a gift. She said «well for future reference you need to ask for a gift receipt». I told her that was tacky and I don’t do that! Then again she said «I’m just saying for future reference». She didn’t let it go. Anyway, I’ll just go back to the Nordstrom Rack I always go to.

Fairly nice Nordstrom rack, with TWO floors! Good selection, and things were tidy/​orderly.
Pretty much what you would expect from a Nordstrom rack.
Large parking lot, which is always appreciated.

Worst Nordstrom rack location. The heavyset manager is the worst Nordstrom a manner I’ve never come across. She doesn’t make any accommodations and denies any and all returns or exchanges for the same «reasons». Good job, Nordstrom Rack and Hautelook. You guys just lost a long time client who happens to spend a few hundred dollars a month just on Hautelook alone.

What happened to the Nordstrom return policy. It seems like for New Years they have resolved to stop accepting returns.
Shop on Amazon save your money and actually be able to return your purchase if there is a problem.
I used to be a huge Nordstrom and Nordstrom rack supported, but lately I have been really disappointed.

I have been to this store for the past 5 years and it is always dependable, stocked with workout clothing, shoes, workout accessories. I have also looked for suits, dress shirts, socks, sandals and always find a good outfit. The prices are competitive, solid and reasonable. The cashiers are always on the lookout for when the line gets long and open up lanes to keep things moving. it is conveniently located in an outdoor strip mall so that you can also do some pet shopping, staples shopping, michaels shopping, and tj max shopping…
There is plenty of parking but you may need to park far from the store and walk. oh well… at least you will burn some extra calories.

Loove all the finds here. Maybe a little too much. Not only do we always find what we’re looking for in particular and then some! So many brand names!!! And other more affordable things as well. I buy everything from clothes, accessories, gifts, hair products, and beauty products here! At a steal! They have super nice shoes too (a little pricey for my student budget. But in the future). I can also get baby clothes here, always too cute. My most recent haul included $ 10 urban decay eye primer potion (normally $ 20!) and I’m super excited about my shiny new Michael Kors watch ($ 150, normally $ 300!). I’ve been looking forever for a gold watch and am too excited about finding one here.
Yes it does get a bit messy though. What do you expect, girls like me to crazy in here.

This is my favorite Nordstrom Rack in southern California, and that’s saying something! I thought it would be Costa Mesa, but when looking at my buying habits and finds, this store shines. Where else can you find Burberry pants for less than $ 100.00 and in my size too! Other nice items to pick up are shampoo, cologne, luggage and shoes, to name a few. For you women, my daughter scores well here too, finding size 5 shoes with 5″ heals in her color of glossy grey. My most recent finds include narrow ties, Calvin Klein everything, and Sperry boat shoes for the no socks look. They tell me as you grow older, you need to think younger! I think this November is 10X Nordstrom points around Black Friday, so save up your money and make your Christmas list now for the giant Rack points opportunity. Never have I gained so many points for such small purchases.

I like this Nordstrom rack because you can actually find stuff (clothes wise)! Most locations I have been to are always a mess and I can never find anything to my liking. But this location has a lot of cute clothes and shoes! Their second floor is literally a shoe library! The only downfall are their household decors. They do not have much of a selection.
Customer service is mediocre. Nothing to really boast about.

This Nordstrom Rack is pretty big… for women. As someone who shops at Nordstrom Rack often, I’ve been to my fair share of locations. This one had one of the smaller men’s selection. I was also quite disappointed with their mens shoes offerings. That being said, the staff were really genial. They helped me find what I needed over the phone and helped me again when I went in store. I always love the deals at Nordstrom Rack and since this one is the closest to me, I think I’ll be visiting it often.

A pretty decent Nordstrom Rack branch, I felt that although it was a really big store, there wasn’t that much selection in styles or sizes. Then again, there are no other Nordstrom Racks nearby so there is not too much to compare this store to, but overall I wasn’t very satisfied with the choices in clothes here. That being said, it was relatively well organized and the store wasn’t THAT full, so it’s pretty neat and well kept.
One other complaint I would have of this store is just that there were not many registers open. Therefore, even though there weren’t too many people in the store it took a while to get checked out.
The parking situation, however, is really nice because it shares a huge parking lot with a bunch of other shops, and I feel like you can always find parking somewhere.

Stopped in to do a little shopping and take back some
purchases. I love that the Rack is able to process most Nordstrom returns, pure convenience!
Another thing I’m thrilled about is even though they still have the traditional lines to check out, no more standing in line if you don’t want to! Look for someone with a bright green t shirt anywhere on the sales floor and they will ring you up or process your returns with their i phone technology. Priceless!
Not a 5 star review because I don’t love having to pay $ 7.95 shipping to have an item sent to me if the size or color I am looking for is not in store but has to be sent from another store.

This one is located in a busy shopping center, so looking for parking on a weekend can be a challenge. However, it’s fairly organized by Nordstrom Rack standards and has a good selection of clothing, bags and accessories.
The home section is small and I found that their shoe selection left me a bit disappointed. I wear a 7.5 and I felt like there weren’t that many shoes in my size that I liked.
However, the staff is super friendly and I’ve never had a bad experience here — just disappointed I didn’t find anything! :)

One of the better Racks for guys clothing. With two stories of space, they were able to allot the majority of the upstairs for men. A decent bowtie collection also bumps them up on my list.
Customer service associates have always been nice … though sometimes hard to find/​get ahold of.
Definitely try to pay with one of the ppl in green shirts walking around — it’s much easier than waiting in line downstairs.
Stay Cheerful ;)

Damn you Nordstrom Rack. For being so close to me. I could have more in my 401K if I weren’t so addicted to you. This place just gets me. There’s always a nice selection of discounted, higher end brands, an okay selection of clearance items, and a freaking fantastic selection of shoes. The shoes always get me. Sure, I need flats in every color because they’re 40% off!
The staff members are always very helpful and very quick with check out, especially with the frequent long lines — the employees walking the floor can usually check you out right on the spot as well.
Side note: Seriously about the shaking on the second floor though, why does it do that?! I was up there last night and for sure thought the big one was about to hit while I was in the shoe aisle. I would’ve been a goner for sure with the large selection of shoes stacked over my head…

This is definitely one of the better Nordstrom Racks out in the LA area. It doesn’t get as crowded as the other stores and they seem to have a good inventory of items.
Of course since this is their store where they sell discounted/​returned items the selection here is going to be hit or miss. Nordstrom Rack should be treated like a thrift store, go in take a peek and see if theres anything you like. If you don’t move on, its best to just come in and browse for a bit to see if they have anything you want or need on a regular basis, rather than coming here infrequently and spending a large block of time trying to find some gems.
I speak of this for the men’s section. I have no idea about the womens section. Also if you’re on the second floor, it is not an earthquake… its just the building shaking (why I have no idea).
Pro tip … if theres a long line try to find one of the employees with the a green shirt they should be able to point you to another employee with a mobile scanner that can ring you up anywhere in the store so you don’t have to wait in line.

I love great deals. I love nice quality items at a good price, and if you know me… I love TJ Maxx. Now, Nordstrom Rack is definitely more expensive than TJ Maxx, but also carries better designer items and slightly better quality too. The place always seems to be nicely organized when I go there so it’s easy to find what I like without feeling frustrated. The good folks who work there seem friendly and helpful as well. My favorite part here is the purse section! SO much more organized and neat than any TJ Maxx I’ve been to!
If you buy things from
, you can easily return your item here. I’ve done that only once, but it was a very quick and painless process. The only thing is that once you return it, they can’t check to see if there’s extra inventory in the store to exchange the size. This is understandable.
I’d say that the worst part of this place is waiting. I’m not sure why, but every time I’m there, the line is up to the 2^nd pillar with maybe 3 cashiers only. I’m sure they’re doing the best they can, but hmm… prepare to wait if you’re not lucky.
Overall, this is a great store to find nice items at pretty good prices. I’ve not run into anything too outrageous here yet *knocks on wood* so I’m still set on coming back here every once in a while. It’s located inside the plaza with Best Buy, Ulta, Dicks, etc. So gentlemen, if your ladies want to spend some time in Nordstrom Rack, you’ve got plenty of places to check out while she’s there.