P.F. Chang’s

Even though I really like their food. I hate what they are doing to their customer’s. We have been going for years and every time we go it seems that their food portion sizes are shrinking and their prices are enlarging! Some of the staff know what customer service is. But only a handful. The rest are just plain bad! I’ll never understand where you go into a place that serves food and the servers hate serving? Get another job! I have pleaded with each manager and they share my concern about the food portion, price rising problem. But it’s just false empathy on their part. P.F. Changs needs to change a few things…

Let’s be honest! If your into Fresh-​Suitable Food-​Market to Table… this isn’t your spot! Once and again you need the Frozen-​Rehydrated goodness of #Chang’s! My (Beautiful-​Beast & I) always try to sit at the Bar (we don’t drink) but anyone that knows-KNOWS…fast service-sports-&-drink without #Reso! My #Reco! But all and all the chili paste is what keeps me coming back! Something about childhood processed food calls now & again! #JustBeingHonest nothing wrong with #SlumDoggingIt plz don’t take me wrong…3-Stars something yummier to others! #ThoseThatKnowKNOW
–Blessings

Excellent service, excellent food! The waitress was very nice and gave everything we needed.

Not what it use to be.
Had always been busy on previous visits, this visit I think there were 2 or three other parties. Service not especially friendly, very business like. We came in around 9:10…might have dashed the crews hopes of an early night.
The food was not that great, the Hot and Sour soup had the distinct taste of being burned, lettuce wraps ok, Kung Pao chicken bland, Singapore Noodles boring and bland
Really A lackluster affair.
Will think twice before choosing them again.

I know what I’m getting at P.F. Chang’s and for what they do, they do it well. There are so many authentic Chinese restaurants in the San Gabriel valley that you don’t really come here for that. You come for the P.F. Chang version, which is often very good.
I do miss the Chengdu lamb dish, that was our favorite, but we always find something we like. I’m mostly reviewing the lunch specials, since that was our more recent meal there. I loved the chicken salad — it was super healthy, with a nice variety of vegetables, and a good price for a large salad. Our waiter was great — we always have nice servers there.
I like that they’ve put booths on the outside patio, but the inside is my favorite. I think the best thing is to come at off hours so you don’t fight the crowds here.

We had a very nice waitress who accommodated us. She made a few recommendations and answered some questions about their drinks. The food did not take long to arrive and it was hot and delicious ! We stayed a bit longer than usual and we apologize for that !

Went here with my date, we both enjoyed it very much! We sat outside our server Alec was very attentive and helpful. We ordered Oolong Chilean Sea Bass (server on a bed of Spinach and flavorful Asian sauce), Shanghai Cucumbers (with Sesame seeds and tasty light sauce), Egg Drop soup (delicious), and Organic Green Tea!

Waited for over 45 minutes for our main courses but when they showed up, no rice. This was for my wife and son but my never showed up.

To make a long story short, the food was just not good. I mean, when you look on the exterior. You think, Paseo on Colorado. Great location in Old Town, classy upscale feel overlooking the Blvd. So when you show up, and receive mediocre service, and food that sucks. It’s a major disappointment. I’ve been living in Pasadena a few years now, and finally had a chance to drop in on a Thursday night for a date night. Big mistake, take your money to any other restaurant in Paseo.

Good Food, Bad Service! took us 45 minutes just to get water served to us. Took forever to get our drinks. Then, the waiter forgot to come back and take our order. We ended up calling the manager and we finally got served our food by someone else that was not our waiter, he only discounted a couple of drinks. I don’t think we would ever go back here again.

If I could give it zero I would.
The service :
was horrible took them 10 minutes before waiter came to table. The waiter never came back after serving us until we were actually done.
The bus boy who brought food didn’t even bring plates we had to ask him to.
We order soup and only half of us were served soup.
Food: was cold. No flavor.
We had to ask twice for soup.
Tea is served in a tea pot but tea gets cold. I would never come back.

We like this restaurant.
The first thing we noticed: good customer service.
Great staff.
Clean place.
Amazing parking lot.

Hello my Unilocalies,
American Chinese fusion!!!
I’ve walked by this place many times, and never actually try it. But this time the boyfriends family decided to have a family dinner so I get to finally try this place. Parking here is quiet an hassle for myself, since I was very unlucky that took me 20 minutes to find a spot inside the parking lot, that definitely wasn’t a great way to start the night especially with an empty stomach.
One reason that I gave it a 2 stars is because of their service. We were waiting for almost 2 hours and saw people who came after us gets seated before us. (I meant people who have the same amount of people as us) like we had to go tell them that we’ve been here for almost 2 hours and all they can do is apologize that they messed up the order. Another reason is their food, everything we order was just too salty for everyone. You have to drink at least a few glasses of water to wash off all the saltiness.
We order the garlic lo mein, Korean bbq, sweet and sour chicken, Ma Po tofu and a sea bass. The food took about 30 minutes to come out because they are very pack, but the quality wasn’t as good as I thought it would be. Everything was way too salty, the only thing that was actually decent was the garlic lo mein, so I definitely suggest getting that if you ever go there. It was just a little disappointing from the wait to more waiting for the food and the quality comes out alright, and the portion is so small for something that’s $ 18 per plate. Its just not worth it and seeing how much it costs at the end definitely wasn’t the best experience. There are many other places that’s way cheaper and have better quality.
Overall, 3 stars for service, 2 stars for food, 4 stars for environment and decoration and 4 stars for cleanliness. Most likely won’t be coming here again. But thank you for the service.

In short, both the food and service was terrible, and did not worth the price.
The 2^nd worst Chinese food I had ever (The worst was Panda Express). As a Chinese, I should never choose this restaurant, but I got a gift card. Then the terrible dinner experience started. Only 15% of the dishes name on their menu are real Chinese food, the rest, sorry I never know them before. Ordered a few, and all the dishes had a disgusting sweet flavor and the beef were cooked too long and hard to bite. For the pride of being Chinese, I swear the gorgeous Chinese food is way better than this. Their steam rice were dry and not well-​cooked. There were too much weird sweet sauce on the BBQ ribs. On my word of honor, this is not Chinese food and doesn’t worse the price. Go to some real Chinese restaurant in San Gabriel Valley instead of misunderstanding the wonderful Chinese food culture.

This was my very first visit to a PF Changs. I eat their food fare from the frozen food section at my local grocery store, compliments of my wonderful girlfriend, soon to be wife, who is gracious enough to heat and serve for me.
Anyway, back to this restaurant experience… terrible.
As you can see from the pics posted, this place LACKS presentation. After waiting over 1 hour for our order, they brought out dishes that looked as if they were sitting out somewhere else for an hour. The food was lacking in flavor and presentation, the temperature was cold and the customer service was poor. Ironic, considering we were in the «wealthier» side of town.
Note to our server: Could it be, that after 8 people, ya’ just stopped trying, cuz you knew you were guaranteed your 15% ?
Needless to say, I won’t be returning to this PF Chang’s. Maybe I should just stick with the 10 dollar frozen bag, instead of spending 4 Benjamin’s for crappy service.

Fast to the point,
Everything was good. Service, food, and the place was good.
No complaints.

I walked over to PF Changs today because it was very close to my attorneys office… I happened to show up during their happy hour but in order to take advantage of happy hour you can only sit on the patio outside or at the bar area not in the restaurant. I understand this but it was quite chilly even for a summer evening out on the patio and the bar area is small so it fills up quickly.
My server was great I wish I would’ve gotten his name he was very nice to me and showed up right away. I ordered an Asian pear mojito at first which I considered too sweet and when he asked me how it was I told him I thought it was sweet and he volunteered to take it back and give me something else :) I didn’t even have to ask him to do that which I greatly appreciated. That’s great service right there.
I ended up ordering Mongolian beef with broccoli and honey walnut shrimp but the food was averageThe Mongolian beef was very chewy and thick, the shrimp was deep-​fried & pretty basic… the rice was typical. So next time I’m definitely ordering wonton soupand some sort of noodle dish because I was kind of disappointed in the food but not in the service. I would’ve given this review three stars had it not been for my prompt & considerate waiter.

Wow ! The menu at PF Chang’s has changed. There are so many choices. I had lunch with my mom a few weeks ago and we ordered lettuce wraps, veggie egg rolls, sweet and sour shrimp, and string beans for lunch. All delicious not bland at all. It was very good and our server was a to the point but nice kinda guy. For a chain I like PF Chang’s.

If you’re not Asian, you’ll probably like this place. It’s just an Americanized, upscale version of Panda Express and a lot more expensive. If you’re an Asian and you love this place, you’re not a true Asian lol
So PF changs is located in the second story paseo plaza on Colorado blvd. It’s really easy to spot while you’re driving by because it’s right at the corner. When you enter the underground parking structure, I suggest you turn to the right instead of the left because PF changs is more towards the right and its a shorter walk for you.
I came here with my gfs at around 8pm on a Thursday night and man were there a lot of people. I suggest you make reservations ahead of time so you don’t have to wait. Our waiter was very nice but I feel like we barely saw him. He didn’t really come check up on us, I think he did like once after we got our food and that was it. It was even hard for us to track him down to pay him for the bill as our night ended.
The lady that actually gave us our food, I think she’s the hostess or something… Omg! I don’t want to be mean, but Jesus, she’s just too much! She’s really nice, but dude lady, you gotta tone it down on your voice. She was talking extremely loud, like yelling at us and yelling at her fellow workers. She was so demanding to the other lady handing out our food, she had like a bossy tone of voice, saying do this do that. Like dude, can’t you remember and do it yourself? The way she was talking to us too was just rude and too pushy as well; she was like screaming in our ears. We also asked her to check if a salad dressing had any dairy in it, and she never came back to tell us! So my friend was just eating plain salad with no dressing because she was scared it had dairy in it. I had to ask her like 15 mins later when she came back to give us something.
Food wise this place is okay.
— vegetarian lettuce wraps: (around $ 10) which is mostly fried tofu. The actual lettuce they give you is kind of small, so it wasn’t really proportional to the amount of tofu stuffing that they give you. The taste was yummy though, I didn’t enjoy it!
— mapo tofu: this is a fried tofu dish with some extremely bland broccoli. I have no idea why on earth this dish is called mapo tofu when it’s NOT mapo tofu. Mapo tofu is suppose to be made out of soft tofu with a gravy sauce. What came out was fried tofu with absolutely no sauce lol. Talk about Americanized to the max!!! This was not a legit Asian dish and they couldn’t even salt or flavor the broccoli!
Get their ring of fire hot sauce, it’s pretty spicy and it’s better than the other hot sauce they give you.
I didn’t try anything else my friends got, but they all said it was just okay. Nothing too special. My friend didn’t like her salad though. I like how our waiter split up the checks for us so we didn’t have to deal with it ourselves. Don’t forget to get your parking ticket validated!!!

Decided to come here cause we got a giftcard to this place and thought we should use it since it had been sitting in our wallet for over a year.
We arrived and realize that it was still happy hour and decided to eat outside on the patio instead of the bar.
We ordered:
Chang’s chicken lettuce wraps-​$ 6 not bad! It has to be my favorite of the night. Good flavors.
California roll-​$ 6 I think i would pass on this next time. It wasn’t anything special.
Hand folded crab wonton-​$ 4 for four pieces. This was okay.
Handmade dumplings– $ 4 for four pieces too. You can have it steam or pan-​fry. The waiter said pan-​fry is better, so we went with that. Not bad but wasn’t worth the one buck a piece.
Cantonese style lemon chicken-​the hubby ordered this and it was pretty good. It was a huge chicken breast with some stir-​fry vegetables on top. Liked the chicken wasn’t a fan of the vegetables.
Garlic noodles-​Noodle was tasty. It was cooked nice and soft.
Overall, we ended up eating $ 48 bucks worth of food and still have $ 2 on the gc. Too bad we didn’t reach the total of $ 50 cause I don’t think we will be back anytime soon. Thought the food was kind of pricey for what you get, but services was really great.