Pasadena Cleaning Services

I’ve used this business for the past 7-​months and am very pleased. This says a lot about their crew given I’m such s clean freak. They are punctual, thorough, and honest. The icing on the cake is that they are very reasonably priced. I highly recommend Pasadena Cleaning Services.

I scheduled a few housecleaning appointments with Pasadena Cleaning Services. The price and quality of their housecleaning was satisfactory. However, I found their service to be unreliable, as they cancelled the appointment without prior notice (which I made weeks in advance). Hernan informed me that appointments could not be guaranteed because «unforeseen and unavoidable things happen with a finite amount of crew.» This contradicts the information on their website (which states that they are reliable, their appointments are guaranteed). I would not suggest using them if you you are looking for a service that is reliable.

I scheduled a few housecleaning appointments with Pasadena Cleaning Services. The price and quality of their housecleaning was satisfactory. However, their service was unreliable. I scheduled an appointment in preparation for an event I was hosting, and they cancelled without prior notice. Hernan informed me that appointments could not be guaranteed because «unforeseen and unavoidable things happen with a finite amount of crew.» This contradicts the information on their website (which states that they are reliable, their appointments are guaranteed). I would not suggest using them if you you are looking for a service that is reliable.

I found this service on Unilocal & I am so glad I did. Hernan was so accommodating and pleasant when I first called to get information about services provided. He helped set up my first appointment & gave a great first impression. When the ladies arrived to clean they were professional, thorough, hard working, and sweet. I was so pleased with the quality I have made arrangements to use this co. on a regular basis. Jessica is the staff member my family likes the best, but I am confident that the entire staff is well qualified to handle any task!

Well, I wouldn’t quite call it a cleaning… more like a quick wipe down. They don’t do a true mopping, they just use a spray bottle with some cleaner and wipe it with a large swiffer like mop coverd with a towel. I had no dishes to wash or clothes to fold or put away and my appartment is VERY small but they barely got to dusting and at that only did my entertainment center. I’m not sure why it took so long to clean my bathroom since I had just scrubbed it down a few days before and it’s the smallest room in the aprt. Basically all that was accomplished in the hr was my toilet, tiny bathroom sink, tub shower cleaned and all floors wiped. It didn’t look much different when they left from when they arrived :/​. No kitchen sink, counters or stove top cleaning. No fridge or cupboards wiped. No door knobs light switches, wich I requested from the start. Even being nine months preg I could have done what they did in about n hr and a hlf and saved myself 60 bucks. The ladies were friendly, I hope they enjoy the organic spa gift sets I gave them, but I won’t be using this service again. Also, when I called to settle the bill I was scolded for not mentioning in advance the Unilocal voucher I purchaced. Seeing as that the voucher was for a value amount and not a specific service I’m not sure why it made a difference if they knew prior to scheduling the appointment or when settling the bill when it was relevant. It was also incredibly difficult to sched the appointment from the start. My first two attempts resulted in no call backs. After my third call informing them I had waited a week and no one had called me back, someome finally called me and we played phone tag and texted until we finally got me scheduled. Overall, not the best experience. Oh, and in reference to my first review, the very first person I ever spoke with regarding pricing, I learned, failed to inform me that they have a service minimum of 2 people for 1 hr… and now I know why.

Apparently they don’t need new customers. I called on Saturday and asked if they were available anytime on Sunday. The guy on the phone seemed a little busy. But after a series of questions about what cleaning services, he said he’d check to see if there was anyone available. He took my name number and address. I never got a call back.

I was looking for a cleaning company to clean my apartment. I was wary of cleaning companies since I have heard stories of things no being cleaned, or missing items from the home but someone had recommended them to me and since it was a friend I trust, I called them. When Pasadena Cleaning Service arrived at my apartment they were professional and asked me question about what I needed. I have a pretty small apartment but I needed a lot done. I have busy work schedule, so when I’m home I want to relax and not worry about cleaning. My kitchen and bathroom needed the most work, lots of scrubbing and cleaning the floors. After the first time they cleaned my apartment, I was so impressed by the quality! They did such a great job scrbubing the floors I didn’t want to walk on them! They took care of everything I asked for and now that I know they are so great I will be calling them more!