Pasadena Lock Shop

Called them at 9:30am to get my main door rekey and by 11am the guy was here doing the job. Great job as well! Will use them again for sure.

I made a copy of my key at Walmart and it didn’t fit so I needed to go to a place nearby my apartment. The owner was very friendly and nice. I asked him can I come back if the key doesn’t fit. He guaranteed that it will, which he was right. The price was decent. I made one copy for about $ 2.4. I would definitely come back if I need to make copies for key

I called Steve on a Saturday afternoon not knowing that the shop it already closed, but he answered the phone, not only that, he was able to accommodate me. I was searching for an antique padlock for a garden gate that I designed for a client. He offered suggestions as to where I might find one. Unfortunately, I didn’t have much turn-​around-​time to wait for one ordered online. He went to his shop and looked at his own personal collection of antique padlocks and called me back and said, he was willing to sell one. Again, this was after he had closed for the day! And he sold me a lock that was not even for sale! He really made my day. We need more people out there like Steve.

I highly recommend Pasadena Lock Shop!!! I emailed them right on Unilocal and Nick responded with such an accurate email, instructing about how I can distinguish between keys and what can be replaced. HIs quote was also incredible. I called them and scheduled an appointment for 2 days after. On that day, Nick arrived promptly and got to work — he switched out all our locks and gave me 4 keys and didn’t charge me for the extra 2. He also gave me a Unilocal discount!!! I am so happy to have found these guys. Having an on-​call Locksmith is like having a tailor and drycleaner and divorce lawyer — totally crucial. :) THANKS NICK! will be referring you guys!

Pasadena Lock Shop is excellent. You don’t get high ratings by that many people on accident. I called to get my locks switched out and the job was done within the next few hours AND at a decent price. The specialist who came by was a taller guy (forgot his name) but he was very professional, polite, and also explained everything about locks/​keys very well.
The part that really convinced me about the Pasadena Lock Shop was the next day I realized one of my doors wasn’t closing because the lock wasn’t catching. When I called the shop about the issue, without questions they sent the same guy to get it fixed within the day. No questions asked and no extra charges; they did it out of good will and because they are a quality business. I would recommend this spot to any of my close friends/​family in the area.

Amazing, speedy, quality service! Andre was awesome and accommodating for us. He has our new key done in an hour and it was an old lock! They seem to specialize in antique locks and I would go here again in a heartbeat!

I can not say enough good things about this lock shop.
We just recently changed the hardware on all of our doors including the front door. After coming home from a meeting I found my key would not work so I called Pasadena
Lock Shop and Spoke to Steve, the owner. Not only was he extremely pleasant and professional, he told me he could be at my house in 20 minutes. He did arrive in 20 minutes and charged me a very fair price for the work he completed!
If I could give him a 10, I would! If you use him you will be very happy!

Fast and friendly service. When I had trouble with one of the new keys they kindly offered to replace it and got reimbursed for that key.
The staff took the time to educate me about the type of lock I have and explained how even the smallest differences in keys effects whether you can open the door.

Messed up scheduling system: they never reply to confirm your appointment, and then blame you for not receiving the voice mail they claim they left.
Inconsistant service: One time they didn’t charge extra for «special» keys, and everthing was standard; another time, they charge you or literally ask you to pick up the key from their store yourself, just because they happened to not have the key in their van and don’t want to make the second trip. I pay you $$ service fee and you don’t even deliver the key once you are done your service? There are many good rating lock shops in the area, go try some one else.

I have a rental home and have them re-​key the locks after each tenant moves out. They provide excellent and prompt service.
Unfortunately, there was a break-​in in my own home yesterday. Andre at Pasadena Lock Shop gave me quote upfront so that there were no surprises. Steve, the locksmith, arrived promptly at the appointed time to change the locks and reinforce the dead bolts with box strike plates. He noticed that the holes which had housed the old locks had not been drilled properly (they were drilled by hand and were actually crooked!) and came back today with a proper rig to re-​drill the holes and took the time to chisel the frame to accommodate the box strike plates.
The pricing seemed steep when I was given the quote over the phone but after observing the quality of work and quality of the locks I realize the pricing was very fair. The locks that they supplied are of much better quality than can be found at Home Depot or Lowes and the work he did is far superior to that which I would have been able to muster.
I am very satisfied with the work that was done and have no hesitation about referring them to friends and family. I will continue to rely them as the need arises.

Our ~100 year old original front door latch suddenly wouldn’t open, and was beyond our amateur lock knowledge. We had visited Pasadena Lock Shop in the past for key copies and hardware, and figured they’d know vintage lock sets the best in our area, so we called for a repair.
Steve came out on a Saturday, took apart our lock and diagnosed that a spring had broken and lodged within the mechanism. He took the lock to his shop, made a new spring and was back within an hour to install it and get everything working. He also took extra time to explain our complicated, unique lock parts, and helped get the deadbolt to click into place more smoothly. Everything is now ka-​chunk-​ing just as it should. His fee was extremely reasonable for all this weekend work, help and a great attitude.

Doug is very friendly and professional. He did keys for me incredibly quickly and they all worked! Quaint little shop no bigger than a 1 bedroom suite but it fits the bill.

Today was my 4^th visit to the shop. All 4 times Andre assisted me. He was quick and kind. The store has an easy driveway access which eleminates distant heavy lifting. I had a great experience and would continue to rely on them. Thank you.

Locking yourself out is possibly the worst thing that can happen to you, post shower with only a towel to your name. I was able to use a neighbors computer and get on Unilocal and call Pasadena Lock Smith. They were very responsive and got here in 15 minutes!
After mentioning Unilocal,I also received a discount so that was sweet!

Not reliable and could not get the job done.
They had to come out a few times and each time they never showed up when they were suppose to. They tried to re key my lock but failed.
Had to go else wear to get it fixed.

The entire Pasadena Lock Shop crew helped save the day! Our old mortise lock system had failed, and we went through 2 other locksmiths who tried their best, but didn’t know how to fix a mortise lock. See Wikipedia on Mortise lock
From Andre, to Nick, to the owner Steve, they took the time to come over and remove the old lock, and then fix it with their amazing inventory of classic mortise lock hardware parts. Steve even came over on a Saturday to help install the repaired hardware and made sure everything was done right.
Two big thumbs up !!

As festival season dawns upon some of us like myself… I was preparing for take off this week and had been packing up my car with camping gear and other items. I wanted to put more stuff in my car — grabbed my yoga mat, tent, sticks, blanket and car key my hands were pretty full. As I swung my metal screen door open and used my foot to push it back closed, it wasn’t until the door had slammed shut where I realized that I didn’t have my apartment keys (haha).
Realizing that I had just locked myself out with only my car key, no wallet, no phone… no bobby pins or any other device I could have even tried to use myself I had to think of how I would get someone to help me. Luckily, I live next door to a CVS where I asked the employees to use their phone. One guy allowed me to use his cell phone where I googled locksmiths in Pasadena and then went to Unilocal where I decided to call Pasadena Lock Shop as it was the first business that had appeared in the search with excellent reviews from fellow Unilocalers.
Steve said he would be able to make it out in 15 minutes. He had arrived at what felt like 8 minutes and was able to pick the lock in about the same about of time if not sooner! Steve held a professional demeanor and was kind enough to let me walk over to CVS to pull out cash since I did not have enough in my wallet at home. I cannot thank him enough for helping me out during this chaotic time right before I leave for Coachella! I will definitely be recommending Pasadena Lock Shop to anyone who needs help — super quick and reliable service!

They do not offer Home Depot prices however they offer quality products and prices. I had to reschedule twice maybe three times — they were complete professional.

After a very quick call, Steve came very promptly (less than 10 min!) and got straight to business. My locks gave him a bit of a run for his money but gave in just as he was about to get frustrated. He was very friendly and answered all my questions.
Thank you, Steve! I’ll call again if I ever get any lock problems!

I locked myself and my dog out of my house today after going for a walk. I called Pasadena lock and they were here within 3 mins! I was freaking out a bit cuz it was cold and my poor dog but Steve showed up right away and got me in quickly!
He also complimented my double locks and my security set-​up. Very pleased with the service and speediness! Thanks for rescuing me!