Stopped here on the way through town and picked up a late lunch to take home. Food was good and fresh, but I made the mistake of not checking the order on the way out and it was wrong.
Chris W.
Évaluation du lieu : 2 Pasadena, MD
This review is for in restaurant/sit down service. Service is very slow in general. It took a while to get our drinks even though there was hardly anyone in the place and there were quite a few employees standing behind the counter. Ordered breadsticks which came quickly although they were not hot nor fresh. We then ordered our pizza. The waitress brought it out after about 15⁄20 mins and stated it was not the right but she was told told to ask us if we wanted it anyway. As she was standing over us with the incorrect pizza, we felt obligated to take it so they wouldn’t have to make another one. That was a mistake. The pizza was subpar and not even hot which makes me believe it was sitting there a while. Very disappointing. We’ve been to this Pizza Hut multiple times and almost every time there is an issue with the order or the service is horribly slow. Not that I expect a discount for not getting what we ordered but it would have been nice for them to at least take off the extra $.50 for the extra breadstick sauce my 5 year old ordered and maybe a sorry we didn’t make the right pizza. Seems like this is par for the course here.
John M.
Évaluation du lieu : 1 Pasadena, MD
I love Pizza Hut! One of my fav pizza joints. But on this occasion I was beyond highly disappointed! Took us about 10min to get seated, then took 15−20min to even get our drinks. No exaggeration. There was only five other groups in there. The management was awful… Long story short never going to that Pizza Hut ever again!!! The Glen Burnie one is on point though. I’m going there for now on. #BoycottingPasadenaPizzaHut
Jessica A.
Évaluation du lieu : 3 Pasadena, MD
I mean, it’s a Pizza Hut. They’re pretty much the same no matter where you go. The server was attentive and our pizzas were brought out quickly. They taste much better in the resterant than they do delivered, They serve beer, which is always a plus. Beer and pizza; the staples of America. They’re great for groups– we had six and had no issues at all.
Chaz C.
Évaluation du lieu : 4 Kensington, MD
Stopped here to eat. Great service and good food.
Joe K.
Évaluation du lieu : 2 Annapolis, MD
I have ate here on several occasions, each time the food has been fine, and there is never really too much of a wait to be seated. You most likely know what products pizza hit offed but in case you don’t: pizza, pasta and deserts. My problem has been the service I get every time I visit. It took 20 minutes to have my drink refilled, on a slow night. And the whole over all staff reminds me of a high school clique, who are too busy to address your needs over their conversations.