Popeye’s

Worst Popeyes ever. Ordering here can be a challenge, I ask for sweet tea twice and they say back to me Hawaiian Punch twice while ordering in the drive through and at the drive through window? Orders are never right. How does sweet tea sound like Hawaiian Punch? That was my final visit.

I have gone through the drive thru a couple of times and had the same issues as the other reviewers. But I went again to pick up food and expecting the worst and I was pleasantly surprised. The order was correct. The person taking the order was very helpful and actually new what was on the menu. I think that someone has been paying attention to the complaints and is at least trying to improve customer service.

Wish they have 0 stars. Probably one of the worst fast food restaurants I’ve ever been to. Don’t waste your money here. Go to the McDonald’s down the street or the other fast food restaurants on fairmont.
I ordered a chicken po’boy sandwich and they gave me a half a chicken in a half eaten piece of bread. Also in place of 4 piece nuggets they seem to have given me a shredded piece of a tender.
They should really close shop here and get out. It’s never busy here so that’s says a lot.

Edit: I am editing my review and adding 2 stars. I got home to find my order packed correctly and all food accounted for, along with a few extra sauce packets! I guess my complaint about the limited amount of sauce packets did not fall on deaf ears. I will also say that the food was much better this go round. We had tried this location shortly after it opened and had issues with missing items, dry tenders and rubbery ears of corn that had far surpassed their «okay to serve to customers» lifespan. This trip the food was fresh and everything tasted fine.
Totally disappointed that I can drop $ 40 on tenders and be limited to (4) packs of dipping sauce that are no bigger than Whataburger’s ketchup! Seriously, how the hell do you expect 4 packs of sauce to cover 16 chicken strips! Next time I will just go back to Raising Cane’s!!!

I’ve been to the Spencer location many times and the Crenshaw location three times. Several visits to Spencer (carry-​out) resulted in wrong/​missing items. Swore I’d never go back to that location, once Crenshaw opened. All three visits to the new location have resulted in missing items. On the last visit, our large Cole slaw was missing. I turned around and went back to get the slaw. Sal was extremely rude, which made me mad. He just got snottier towards me as my anger grew. I told him, after finally getting the missing item, that I was calling the district office. They were no help. I am done with Popeye’s. I swear, they teach the employees to leave items out of orders. It happens far too often to be coincidence. Oh, the only reason I went to Popeye’s this last time was because I was going to KFC, bit their power was out, due to a bad storm.

Went here 03/​04/​2015. Food was wrong and missing. Called store, listened to recording and left message to call me. No call for a week or two. Called Store again, sounded like FAX line. Submitted complaint on Popeye’s web site. Did not receive response. Called help line. CSR found complaint, didn’t know why I had received no response. Still received no response. Called help line 3 – 4 more times, no response. Finally received response 3 – 4 months later. Was told will send gift card. 2 months since being told will sens gift card… still waiting.