What I noticed the first time I visited Regency Park Astoria was the camaraderie among the staff. It was evident that the majority of employees respected and enjoyed working with one another. Since my husband has been living there I’ve witnessed this respect from the«top down» and this harmonious atmosphere impacts the residents and their families in a positive way. Very pleased with the beauty and cleanliness of the facility’s interior. Maintenance staff does an excellent job. Décor is gracious, dining room well-run, food choices and activities varied. The CNA’s are kind and professional, extending genuine warmth and caring for the residents they assist. They are respectful of my husband’s dignity and address his personal needs with professionalism. I am grateful for Astoria and the important place it holds in the life of our family. It has become my second home.
Paul H.
Évaluation du lieu : 1 South San Francisco, CA
I very disapointed in the care my father received here in the last few months. The previous management that ran Astoria was superb always kept me in communication on my father care and everyone was so nice and would smile as they enjoyed there job. Since the«new» administration took over its been a nightmare. My father was kicked out without any excuse which caused myself and family stressed as we did not have a place for him to go. I was simply told by the new administrator that they could not take care of my father anymore! What! That was never a problem when the last administrator was there he was a good leader and all his staff had kindness in there hearts. I know this new administrator and her minions are there only for the money. And its sad because i have been in the regency park family for over three years my father had come from oak knoll to astoria and both gladys & nestor were superb administrators. Sadly my father is in a nursing home now and receiving care due to some bad service my father received at Astoria recently. Im currently seeing legal advice for this situation. Dont put your loved one there its awful hopefully they get back the last administrator or at least a competent one.
Robert T.
Évaluation du lieu : 4 Pasadena, CA
I would’ve written a review sooner, but I’m relatively new to Unilocal.I found Astoria to be a great place for my dad to live. The price was reasonable, right up to the time the Regency Park corporation took over. Then, they jacked up the price by an extra $ 1300. That sure was a shock! What impressed me most was the attentive and caring staff. When my dad was in the hospital, some of them came to visit! I was suitably impressed.
Jenelle B.
Évaluation du lieu : 4 Los Angeles, CA
Very nice staff nd very nice layout. I came here for an open house for the memory care unit nd I was impressed. Great unit, nice and secure but also homely. It didn’t feel like a mini prison or psych ward but was really warm and inviting. Also didn’t have the typical smell of elderly. Had a very welcoming prescence nd the staff is really nice. Caregivers seemed attentive and nouturing. The kind of place you wld want to retire in class nd peace