Robert Miranda – State Farm Insurance Agent

Customer Service is the name of his game. I had just bought my home and was researching potential insurance agents through multiple agencies who would not only be an agent for my home but a long term business partner for multiple asset coverage. Quite frankly after meeting with Robert I knew that he was honest and straight forward. I dislike agents that paint the sky blue where they offer me coverage beyond what is necessary. Robert understood my needs, asked the right questions and from there we solidified our business connection. If you want a solid business partner in providing you appropriate coverage than he is your agent!

Honestly, he is the worst insurance agent I have ever had or can imagine ever having. He is impossible to reach (and not just him — I mean anyone in his office, other than an answering machine). I had to transfer to another agent because it was ridiculous, and I couldn’t get anything done. You call and no one ever answers. You leave a message, and if you are lucky, you will get a call back in a few days. But if you miss the return call, forget it, because then you have to start the whole process over again. He also did not honor requests that I sent online through the State Farm website, even though another agent in a different state did so within a few days. It’s amazing that State Farm even has this guy as an agent.