Sara Gaspard, MD

Dr. Gaspard’s bedside manner is absolutely terrible — honestly, it’s seems like she just wants your money and spends as little time with you as possible. However, the Botox injections are only $ 12/​unit & she’s very quick — about 3 seconds total to inject both sides of my jaw. Those are probably the only reasons I keep coming back.

Walked in with a appointment for the first time, cold welcome and minimal assistance. Walked out in less then 5 minutes of writing my name.
I just wanted to know if I was covered by my insurance. I tried to call, but their server was down and I figured the receptionist out front could inform me a little better about the procedures from experience.
When asked if my insurance covers me and to be told that «my insurance will be billed» I would be better off asking the door that on the way in and throwing money at a plant, cause that sneaky double-​talk is NEVER a way to talk to a patient. CON ARTISTS dodge questions and answer around the bush. Yes, I am covered. Yes, but you need to co-​pay. Yes, but you have a deductible. No you are not covered. Are all acceptable answers, but your answer pretty much says, «Either way, we just want your money, I dont care if your covered or not… We’re just gonna bill you anyways»
If this is how I felt about the receptionist, I cant imagine what surprises the doctor or staff will do.
Word of advice, to the staff… A clinic/​hospital is a place where the patient NEEDS to feel comfortable and trust the staff. You CAN’T trust someone that hides shit from you. Work on your clarity and hospitality cause your not the only dermatologist in pasadena, you’ve lost my business.

Dr. Gaspard was extremely responsive and caring when I was worried sick about my daughter’s sudden hair loss. She saw my daughter right away and was immediately able to diagnose her condition. Dr. Gaspard is an extremely kind, attentive, considerate and knowledgeable physician. Fantastic in every way! I’m so happy that I’ve found her for our family’s dermatology care!

I went to see Dr. Gaspard for the first time and was taken as a last minute appointment for an urgent matter. The wait time wasn’t bad, she was quick and to the point when she saw me. HOWEVER, I went to the pharmacy to pick up the two prescriptions she prescribed me the same day I visited her and my pharmacist told me that they received the order but could NOT fill it because they did not write the quantity on both of my prescriptions. They called and had left a message. The following day (today) at 1pm I called the pharmacy to see if they have the order clarified, my pharmacist said that they left another message but no call back. I also called back and left a message but no response. It’s going to be 24 hours since I visited her, and I still haven’t gotten my prescription, mind you that I visited for an URGENT MATTER. I hope every one can see how irresponsible the nurses are for first not filling a right prescription and second not even calling back. What was the point in me even going in, if I can’t get treated promptly and correctly?

What a fantastic doctor! She is incredible. As a more recent grad, she has the latest knowledge in treatments which is very important in a field like dermatology that seems to be changing so quickly. There was no wait, she promptly came in and gave me a thorough consultation. She was patient and answered all of my questions. When I was going through the treatment at home, I had a question and phoned the office. Usually, patients have to wait until the end of the day for a call back — not Dr. Gaspard! She called me back within 30 minutes, took her time on the phone with me and answered again all of my questions. My two children now see her as well. Lets face it, doctors are busy people but I have never felt rushed in an appointment. She spent 20 minutes talking to my son about his hockey during his appointment. My daughter will be starting actuate and she took her time explaining ALL of the pros and cons. She goes the extra mile to make a connection. I appreciate it very much. We plan on being patients for a long while — my whole family.

I’ve come to her a couple times thinking the next visit would be better, but I’ve been wrong. She doesn’t make you feel comfortable during your visit, instead she rushes the appointment as if she is too busy for you.
I have acne and it’s really embarrassing to show people my pimples without makeup. So when I go to a dermatologist I want to feel comfortable about my appointment, but I felt worse coming out.

I have to agree with N. M. This doctor’s bedside manner does leave something to be desired.
During one appointment, I told her about a medication I was taking. She suggested another. When I asked her the difference between the two medications she said, with a touch of condescension in her tone: «They are different medications.»
No shit Sherlock. I didn’t need a medical doctor to tell me that two different prescription drugs are two different prescription drugs.
She didn’t bother to explain the actual differences between the two medications. If one medication was better for a particular skin condition then the other, as an example.
Dr. Butler, who also works at this location, has a great bedside manner and is a good doctor.

Great derm!

Dr. Gaspard has horrible bedside manner. I would never recommend her or her office (Comprehensive Dermatology Center) to any of my family and friends. I went in yesterday as a new patient. She sort of rushed through the appointment with me, and then passed me off to the a woman named Mary Lou who is the office cosmetic consultant/​staff manager. Mary Lou then proceeded to tell me how much each laser treatment was, which she hand-​wrote onto a sheet. The fact that the prices are handwritten for each individual client made me wary. Also, she couldn’t really describe what the different laser treatments were and just handed me a few brochures instead. I came to see a dermatologist because I wanted a dermatologist to inform me about the differences in the myriad of confusing laser procedures, not to get handed some pamphlets from a staff manager. Mary Lou was perfectly nice, though her job was to sell me on the most procedures possible. My experience with her was similar to being at a car dealership, with prices and foreign names like «pelleve,» «matrix rf» «trinity» etc being thrown around without much thought or explanation. Today, I called Dr. Gaspard because I had a question that went unanswered during my visit. When she called me back, she was so cold and unfriendly in her tone of voice. When I asked her why she chose to go with a certain treatment choice for me, she said matter-​of-​factly, «because that’s the way I do it.» No real explanation of why other doctor would do things differently. When I asked her if I decided to get a laser treatment done at her office, would she be to one to perform it, she said NO, she would not, and that one of her nurses would perform that actual laser treatments. This is opposite of what I was told by Mary Lou and by her receptionist, who insisted that Dr. Gaspard would perform the laser treatments. Overall, a horrible, off-​putting experience with Dr. Gaspard who acted like she could not care less about me as a new patient.

Dr. Gaspard is the best! She completely cured my son of his teen acne. Enough said!

I really like Dr. Gaspard. She removed a couple moles and now it looks like my skin is flawless, a scar is barely visible. She does excellent work quickly. She also prescribed a face wash and a topical for acne and my skin looks wonderful. Very happy! Thank you.

I love Dr. Gaspard! She is extremely personable and knowledgable. She is passionate about what she does and cares for her patients. I got in and out quickly with all my concerns addressed. I would highly recommend her to everyone.

Excellent physician, efficient staff, great experience.
Full disclosure– I’m a physician as well and I’m very picky about my doctors. I can smell an incompetent MD from a mile away.
I just came from my initial visit with Dr. Gaspard and was very impressed with every aspect of the experience. First impression– the girls in reception were professional and efficient and helped me fill out the new patient paperwork quickly. The waiting room is clean and comfortable without being overly spa-​like (a common theme in Derm offices). I was in an examining room in less than 10 minutes and Dr. Gaspard was in to see me less than 5 minutes later.
I had three issues I wished to address, Dr. Gaspard took her time discussing each with me and made sure all my questions were answered to my satisfaction. She examined me thoroughly and efficiently and had a very easy and comfortable bedside manner. Even as a fellow physician it’s slightly unnerving to be completely exposed in front of someone you’ve just met; Dr. Gaspard made this a non issue with her professional yet easy going demeanor.
Checkout was a breeze and I was on my way in less than 45 minutes total, a minor miracle in today’s health care environment. I’m ecstatic to have found an excellent new doctor in Pasadena and will recommend her without reservation to my friends and family (and to all of you on Unilocal).

Sara gaspard is one of the best dermatologist I’ve met. So quick and so easy to talk to. I have severe cystic acne which is painful and not attractive especially for someone who is a hairdresser in hollywood it’s very embarrassing. As soon as dr gaspard saw me she knew right away that Accutane would be the best bet. Went to, to many other doctor that just put me in antibiotic which I knew already it was a waste of money so then my other dermatologist couldn’t deal so sent me to Sara. The sweetest but understanding doctor I’ve even meet. On my 3 month and wow the cyst aren’t forming and my skin is staring to normal again. She’s amazing she saved me from depression and really making me understand that everything will be ok and I’ll be back to normal in no time. 5 stars all way for the.

Fantastic care and easy to talk to. She has been treating my adult acne and provided a complimentary pumpkin peel because she is sensitive to my budget being a single mom and teacher. She is easy to talk to and personable. I would recommend her to all my friends and family.

I was recommended by my long time dermatologist for cosmetic work; said he went to her himself for the things I wanted done.
Dr. Gaspard was very personable; however, her laser work was so-​so and when it came to Juvederm injections, she told me that was what she was giving me, injected something else without telling me, and was laughing as she did one eye.
The bottom line is that I am bruised under that eye, and it is six months later. When I went back to complain, she told me (finally!) that she had used a different product than originally promised. She then used a laser which she said would clear up the bruising. No dice I returned twice for more laser treatments. The bruise remains.
The last time I went in for a laser treatment for the bruise, Dr. Gaspard essentially blew me off, telling me to return in months if I was still bruised. Why would I go back and run the risk at her uncaring hands?

I think the people giving 1 star ratings are the ones who didn’t get enough attention from their parents as children and have Dr. Gaspard mistaken for a therapist.
First appointment: Dr. Gaspard saw me 5 mins BEFORE my scheduled appt time — this may be a first at any doctors office. She was quick, appropriately friendly and informative. Her staff was just as great. No long waiting in a room reading every chart and pamphlet… twice. Called in prescription and it was actually ready to go by the time I drove to the pharmacy. Double amazing.
Six days later: Having major IB, I left a message for a nurse. Less than an hour later Dr. Gaspard herself actually called me on a busy Monday morning. Whoaaaaa. Huge.
Needless to say, I’ve recommended her to everyone I’ve come across needing derma assistance. Don’t wait, go now. She’s awesome.

So far so good. Yearly ck ups for skin cancer and a somewhat successful treatment of adult acne. While I was in for my first visit she removed a red mark (burst blood vessel) on forehead, not even sure I was charged. She’s got a pleasant demeanor and is helpful at explaining things. Not sure what the ‘rude’ comments were about, my experience has been the opposite. I did have some issues with my insurance co and getting the acne prescription filled (age stipulation) but they were very helpful in clearing that up for me and even gave me plenty of samples to tide me over till it was fully resolved.

Went back again to see Dr Gaspard, she removed a a clogged gland from my face, I’m so glad she saw it. Gosh, I did not know It was a problem until the Dr removed it. What a relief, I feel much better, and am glad to have such an observant Dr.

Without going into too much detail, I was not pleased with my 2 visits. I won’t be going back.
I was given an incorrect prescription and the Dr.‘s diagnosis was wrong. This wrong diagnosis caused me great discomfort and cost me a lot of money. Once I got the correct prescription, I was given incomplete directions (which I did not know at the time), which required me to repay for an additional expensive prescription
Go elsewhere.