Swiss Lodge Motel

This place is fucking disgusting, It’s about 2 am on Saturday the 14^th I wake up and like most people I couldn’t fall back asleep so I check my phone, and guess what starts running away! BIG AS FUCKING BED BUGS!!! When I called the front desk they told me they can check in the morning over my dead body I can just stay asleep in a bed with these bugs all over me we still have not been refunded.

This is my 2^nd time back and loving this place. It’s cheaper than other places and better than what I’ve experienced before. Do come here!

My parents were in town and found some good review online … not sure where they found those reviews, because this place is terrible.
The room stank, the carpets were stained and had ripples in them you could trip over. The furniture looked like it had been chewed by animals, the TV wasn’t even hooked up, the phone was greasy and had been scribbled all over with Sharpie for some reason.
It was the bathroom that killed it, disgusting dark stains all over the tub and shower.
We walked back to get our credit card refunded and they refused. So we just called it a lost and drove down the road to a Best Western.
The worst possible experience, I can’t imagine how this place isn’t condemned.

This place was TERRIBLE. when I arrived and checked in I was handed a remote to our room… However it didn’t work so it was literally stuck on cnn the ENTIRE time. Second, I don’t even know if they cleaned the room before we arrived. There was little girls clothing articles still left IN THE DRAWER. The shower was nasty and hairy.
After a night out on the town I went to the desk to ask for an extra blanket because it was cold and our unit sucked. When I went to the front desk and rang the bell since no one was there a guys came out of the dark office (I’m sure he was sleeping) all pissed off that I asked for a blanket and told me I was unable to get one at that time, and offered nothing.
Not to mention the «pool» is literally a 6×20 ft kid pool.
Just saying.

Normal price of the cheap motels on Colorado but too much. My room looked old fashioned, like a roach motel. The air conditioning/​heater was unplugged I step over to turn on heater cause room was freezing at evening arrival and floor is soaked all the way to the bed, a large area of the floor. Not very happy with this place. Stay if you have to I guess.

We stayed here Wednesday Sept 2, 2015. Our experience in general was just okay. The customer service was poor and the room was just okay. They do have a pool, albeit the tiniest pool I’ve ever seen (with a eye-​opening notice that if someone has diarrhea or has had diarrhea in the past 14 days they are not allowed to enter. Not that I don’t agree but… how does one enforce this policy??) :D
The room was comfortable although only 2 pillows for the king size bed. A mini-​fridge and a microwave. Direct TV was nice, and the internet was good. No hand towels though…
A couple of small… holes…I guess here and there, one in the main room close to the ceiling and one in the bathroom. (oooh, we also saw one baby cockroach wandering around the tub in the morning.
I would have given 3 stars except we called about 8:30am asking about breakfast and a later checkout (because we got in a little late) and the desk clerk was quick to tell us breakfast was «almost done» (we later saw it ended at 9) and they absolutely REFUSED any sort of late checkout (they said, we can give you 10 minutes… oh, really? well how GENEROUS). And as we left that morning we didn’t even see a maid so… yeah)

Is it possible to do less than one star? We needed a quick place to stay and had the option of the Swiss Lodge or drive five miles further. We should have driven five miles further! First their website stated they had a room for $ 69 but would not allow us to book it, when we called they would not honor the $ 69 rate and charged us 99. They advertised full breakfast, it actually consisted of way over ripe the apples and bananas and aged Costco muffins sliced in half. On my arrival I sent my daughter to take a shower where she was greeted by a two inch cockroach. The carpet was filthy and the construction was very shoddy with old furniture, the bathroom had 2 very skinny towels that felt something like burlap. The shower head was crusted with calcium and look horrible (come on guys its $ 9 bucks for a cheep head that looks nice). Someone had stuffed toilet paper in the gap between the wall and the shower pipe I guess they were trying to keep cockroaches out. I believe I’ve seen this hotel in every cliché drug and prostitution movie. I clearly was not expecting a lot with the price of the hotel, but a rest in an alley for sleeping in the trunk of my car would have been better accommodation. Good luck!

Our experience here was ok. For the price it would have been just fine if it had not been for the horrible parking and even worse customer service. We went to a concert and came back pretty late. We were tired & hungry. There was not one parking spot. The manager luckily or so we thought luckily was outside., all he said was I don’t know what to tell you. No apologies. Just it is what it is. I understand if some customers don’t pay attention to the one car per room rule, but then why have is register our vehicle at check in if you don’t intend to follow through. The room was ok. It had some areas that I saw were less than satisfactory. The smell near the front office is a very strong curry smell. I wouldn’t stay here again.

Do yourselves a favor & don’t even bother booking online or even giving these people business. If i could give 0 stars, I would. My family flew in after a 13 hr flight w/​an online email, reservation & confirmation. We were able to get a good deal online & even paid for it via credit card. When we got there, they wouldn’t honor the reservation, saying they are not connected to the website. The concierge (probably owner and wife) were extremely rude and unreasonable. We were shocked. We had all the confirmation & everything. The wife kept yelling that they are not connected & they won’t honor any online bookings, plus they don’t have any more rooms for the night.
Greedy liars. A man came in before us & asked if there was any vacancy. The owner said yes & it costs $ 159. The man left, saying it was too expensive. See, we booked our room for $ 79. We argued, saying that he just told the man there was vacancy. The owner replied, «I lied because I just wanted to get rid of him.» WTF?! What kind of person/​business owner is that? They challenged us to call the number listed in the online company in our reservation to complain and lo & behold! The owner’s phone rang & he answered it. Still he kept on insisting they are not connected. Even the wife came out holding a copy of my sister’s name on the reservation and how many rooms and the price they paid. If they were not connected & they dont have any reservations in our name, how on earth did they have my sister’s info? We started arguing out of principle. My sister was so mad, she said, «Do you want us to pay double? Triple? Because we can pay that.» The owner stopped talking and paused, with his eyes wide, dollar signs probably flashing over his unprincipled greedy head. But I argued against it. They don’t deserve the amount. In the end, the wife literally shrieked «get out!!» (What a way to treat good, paying customers!) So, I just told my family to leave. There is no point in even paying these greedy dishonest couple for their crappy motel anyway. So don’t even bother wasting your time giving yourself a headache & risk having no place to stay for the night by booking here.

Honestly, a quaint comfortable place. Make a mean cup of Joe and fresh muffins in the morning. I slept like a baby here. The queen size bed was super comfortable and it’s walking distance from 7 – 11 and a local Hotspot if you want a beverage or 2.
The staff was super friendly and helpful allowed me to check in 2 hrs early for 20 bucks more, and at a total price of 95 dollars after my early check in, this place is an excellent value for your dollar.

Fuck this shithole. And the turbin wearing piece of shit that answers the phone can eat shit and die

I feel terrible allowing even one star to be given this $#!+hole. What a pit. Calling it a dump insults dumps everywhere.
This is the worst place I’ve ever paid money to stay. Pay more… who cares? It’s worth it to go ANYWHERE else.
Simply a freaking flea bag crappy simply yuk unwashed armpit.

This motel made my vacation experience the worst. The pictures online are so misleading. The room we got was dirty, and the towels were unsanitary with hairs left over on them. The owners talk loudly and give snide, dirty looks at you– not sure if this is because we were a group of 19-​year-​olds or if they do that to everyone. The morning we were checking out we were charged $ 25 because we were «taking too long» to get out our stuff– we didn’t even receive a warning ahead of time. When we complained to the owner about it she told us that she was still going to charge us. My roommate said that she would give the motel a bad review, and the owner said «Oh that’s just a threat». The management service couldn’t have been any ruder to us. I accidentally left my music speaker behind, and when I called the motel they sounded like they didn’t even bother to search the room I had stayed in for it. This is hands down the worst motel experience that I’ve ever had. You’re much better off at a different motel in Pasadena, any other one than this. Wish I could get my money back.

This place is absolutely filthy. I knew the second I checked in because I found hairs on the towels they gave us and our room was not thoroughly cleaned. I found an OLD RAZOR from someone who stayed the night before us and the shower runs at what seems like 0.3 mph. Shouldve figured considering how CHEAP and UNPROFESSIONAL the owners of the swiss lodge were. It is not what it looks like in the pictures at all, this place is a sham.
Please take your money elsewhere and save yourself the trouble. I’d rate rate this place 0 stars if I could.

I wish I could give negative stars. We booked this last minute and cancelled our nice hotel in LA to be closer to the rose parade. The hotel itself was ok except there was no hot water and it was about 35 degrees in Pasadena that weekend. And we were told the remote control to the tv only works to change the channel, but not to turn on or adjust the volume. When we complained, the owners made us seems crazy. They kept saying the real owners were out of town and that they couldn’t do anything to help. We stayed there for the first 2 nights because they charged us $ 250/​night but refused to stay the other 2 nights. Of course they wouldn’t give us a refund because they have HORRIBLE customer service, so we ate the charges and stayed at another hotel. I will never ever stay here again and the owners and staff should take courses on customer service.

Zero stars. Don’t get misled by the 1 star, Everything about this place is gross, dirty, and the service couldn’t have been worse. When we first got there the owner of the hotel is walking around with her small yappy dog around the parking lot. He’s running up on people and trying to nip at them. I told the lady she needed to get the dog away from me because I had too many items in my hands and didn’t want my ankles bit. After telling her this and her not getting the dog away. I told her that’s pretty bad you let that happen to a paying guest. She proceeded to tell us we were no longer allowed to stay. And her husband became very rude and threatening. He also refused to refund the payment of the room. This place is the worst place I’ve ever seen. Don’t stay. And hope it changes ownership from those jokes of owners.

This place has it’s pros and cons. Pro: There are a lot of channels to choose from on the tv. Con: everything else. Nothing appeared to be clean. The rug, the tub, the microwave, the fridge, every handle and door knob, all gross. I actually considered buying a few cleaning supplies at the store and getting it done myself. One more pro, they have an iron & ironing board.

We snagged a room @ the Swiss Lodge last minuet on a saturday night. We were in downtown LA and didnt want to drive home so we found our way over here which was a quick jaunt down the freeway. We checked in around 1am without any problems. The Owner wasnt OVERLY NICE but he wasnt a dick either. he was just there lol. He gave us our room key and we wandered on over to the first floor room in the corner which was kind of nice to be so close to the car. The TV was a flat screen and a decent size with some movie channels. it had a mini fridge but no microwave & had free wifi. The bed was a good size but nothing spectacular. The shower however was pretty AMAZING!!! it was a huge and i mean HUGE it could fit at least 6 people in it with a rain shower head and a nice marble seat in the shower itself… comes in handy (bow chicka a bow bowwww hahahah)
But for $ 70 bux on a saturday night in pasadena was worth what we paid. It wasnt the HILTON but it wasnt some flea bag hooker motel either. It was clean & comfy & afforadable. We would not PLAN on staying here for a vacation or weekend get away but as a last minuet place to contiue our night & drink it was perfect :-)

Checking in was a pain they are not very helpful or accomadating.
The room was clean minus the mold in the fridge.
Wouldn’t reccomend staying here.

My experience with this motel was that it was so bad, I couldn’t even stay one night. When I checked in, I was immediately bombarded with a strong Indian curry odor. Once I was handed the remote and key under the bullet-​proof glass (no joke), I got to see the room…
My first impression of the room was that it was heavily perfumed, as if they were trying to cover something up. The carpet did not look like it had been vacuumed since the last guest (there were styrofoam bits scattered on the floor). The mirror on the wall had dental spatter, and some gooey stuff that had seeped to the bottom, which I can only imagine was probably semen.
There were crumbs on the table, and heavy dust on the TV area. The mini fridge was unclean and moldy. The bathroom faucet had toothpaste splattered all over it, and the underside of the toilet rim was brown and crusty :(
Needless to say, I didn’t feel comfortable spending the night here. I informed the employee at the front desk, «Rak» (the same guy who checked me in). He showed me another room, which turned out to be just as dirty! When I walked him through the room, voicing my concerns, he shrugged them off and even chuckled when I pointed out the toilet… as if to imply I was being too picky.
I requested a full refund since I would definitely not be staying there (this was for a three-​day stay). He told me I’d have to call Expedia (I actually used
). So I called
, and they spoke to Rak himself, who apparently refused any refund at all; he would be charging me for all three nights, even though I was leaving.
Well, by this point I was even more frustrated. So I got
on the line in the lobby and we all talked it out. I eventually got all parties to agree to a refund.
I stayed at a much nicer hotel (chain) down the street.
Please think twice before booking this motel. I understand you get what you pay for, but I would describe this joint as a total dump. Even cheapo motels should have a basic level of cleanliness.
Oh, and the topping on the cake was that they took down my driver’s license and credit card number and refused to give it back when I turned in my TV remote and said I’d be leaving. While Rak’s boss (?) did agree to shred it and not charge my card, I still regret that they have my info. To quote the manager, «Don’t worry about it, it’s our little secret.»
The bigger secret is that this place might be a public health hazard. Good luck.