VCA Foothill Veterinary Hospital

I’ve been bringing my dog here for the last 5 years. Never again. During the last visit, my dog kept scratching to the point where his skin was raw. I asked the Dr. if he had flees or ticks, etc. The Dr said no and just gave me some spray for his skin. One month later, my dog is still scratching. Last night, I found some little insects on his dog bed. Sure enough, I checked him again and he has flees, ticks, etc. 30 days of unnecessary suffering.

My dog loves the care he gets here. The front office staff is helpful cheerful and friendly. The vets– there is a group of veterinary doctors — are all very skilled. They listen to the pet parents concerns. You can really tell these people love working with animals. They keep my dog healthy. I appreciate the fact that they are open on Saturdays too. I have been a customer here for many years and plan on continuing. I do recommend them if anyone is looking for a vet. Plenty of parking on both sides of the hospital /​clinic. They also can provide overnight boarding, or boarding for vacations.

We have been taking our cat Simba (for past 2 years) and dog Molly (golden retriever) for past 12 years. While at first I thought the «no appointment» set up meant it would be a mill and no individual attention. .. it was not. Simba had problems as a kitten due to us getting her from a pet store (she was mixed and was only $ 80 but they got her from a kitten breeder mill when the mom cat got pregnant by «a local Tom») and they figured out the changes to her diet needed to get rid of chronic diarrhea.
As for Molly, she’s a thin Golden who gets lots of walks & has had few health issues over hte years and I’ve spent little on vet bills over the last 12 years. But I am prompted to write this because when I sent my assistant in with Molly with some typed questions, I received an AMAZING detailed response from Geoff Stein DVM that was better than I could have imagined. For the $ 88 fee (including $ 30 for medication), it seemed like it took 20 minutes just to type out all the information. I was SO impressed — and the amazing thing is that Molly cannot get treated at Foothill since it requires a vet dentist. So it wasn’t like they were talking me into treatment that would benefit them.
I do not know anyone who works there but if I posted a photo of this 5 paragaraph single space 1 page explanation by Dr. Geogg Stein DVM of Molly’s «Acanthomatous Epulis» which still needs further confirmation, her arthritis, her lipoma and anasethesia issues IF surgery were needed, you would be very impressed.
My fav part of letter (as a woman who’s recently joined the 50 cent age club) is that when I asked in my list of questions if «Molly was too old fro anesthesia?», he wrote: «Age is not a disease.» lol — So why do all the companies for beauty products say it’s «anti-​aging»? If you don’t age at all, you’re not living. Dr. Stein wrote: «There is no such thing as «too old for anesthesia» but there is «too ill or infirm for anesthesia.» Great letter and the time and detail show a very caring vet. Even when I had my assistant bring the dog in because I had to work — he took the time to write. How does it get better? Deserves 6 stars. Thanks again Dr. Geoff!

So I sent an email to the office manager Trina at VCA. Including a voice mail attached of the Vet apologizing to me regarding taking extra x-​rays without consulting me and admitting that she did not know the expense and if she did she would have not taken them without letting me know. I have not heard back from the office manager and this was a week ago. Really should be refunded for the two x –rays I did not request and or was consulted before they were taken. Even mentioned in email my trepidation that day when they requested that I use another vet since Dr. Bell was in surgery and who I was there to see. I told the staff member that I have had some experiences of being charged for things that were not needed or necessary go figure it happened again to the tune of 545 dollars for a 7 month old dog that was feeling no pain with a limp sometimes. A week later we have kept our puppy out of the doggy park and have been walking shorter walks no big exercising and is doing better think it is panosteitis «growing pains»

Just got my pups third round of shots and had a great experience.
Dr Andrews is very nice and personable with both me and my pet.
As far as vaccinations and other minor things like this, I highly recommend this clinic for both service and low cost on shots!

Two weeks ago, I brought my dog here for an exam, rabies shot, and nail trim. It was my first time here, and I heard great things about VCA, so I was feeling confident in my choice for veterinary care. The doctor that saw us was not very thorough. I left the office feeling dissatisfied because all of my concerns were not addressed. I decided to come back again to see another doctor to see if my experience would be different. Today I returned with my other dog for an exam, and I am pleased to say that my experience was much different. We saw Dr. Rickard, and I was very pleased. From the beginning, Dr. Rickard asked many more questions and provided a much more thorough exam than the previous doctor did. I left today feeling much more satisfied than before.

These guys were great! We wanted to get our dog the vaccine for dog flu and called 6 places before someone finally recommended VCA Foothill to us. I’m so glad they did!
They clearly care about animals, and they have great customer service. They’re well stocked, friendly and know what they’re doing.
I trust them with my dog, you can too!

I was really surprised with this place being a VCA. Office staff is friendly which is so important! Dr. Mobley was very sweet. Chester wasn’t pumped about seeing her and pretty much didn’t cooperate with anything. That’s my boy!
I brought him back for his teeth cleaning 4 days later. Dr mobley called me twice to let me know how he was doing and even said he was a good boy, although I’m sure that was only after her was put under anesthesia. She sent him home with some before and after pics of his teeth and one of him in recovery. Very sweet touch.
I’m so happy I found a nice vet! Thank you Dr mobley!
*update. Chester got a stomach bug and Dr Mobley again was amazing!

I’ve been taking my dog here for years, and even boarding her here. But the last time was my last time. I boarded my small and very excitable Yorkie for 7 days. One day after picking her up, I found blood in her stool. The next day, I woke up and found pools of blood everywhere. She was bleeding internally, as well as her gums, her rectum, etc!
I immediately took her to VCA and they were very quick to deny it had anything to do with the boarding. I can’t say with any certainty that it was the conditions there. However, she’s never had any major health issues, and now she has an autoimmune disease (that could have been brought on by stress, trauma)!
Like I said, my dog never had any other issues. I wonder if the environment there stressed her out. Needless to say, I won’t ever board her there again. I also won’t be boarding her in a «hospital» where she has contact with other sick pets.

Nicest group of people you’ll ever want to meet. My vet was Mary Jo Andrews, and I think my cat almost enjoyed the visit. Plus, we were in and out in less than an hour — this included a full exam plus medication.

the best vet we have ever been to. warm, skilled and fast. Love this place. no appointments so pick a time in the middle of the day. Dogs and cats all seem to get along in the waiting room. magic or just well trained pets.

Great experience! First exam is free which is a bonus. I am super happy with how things went and they really treated my kitty with loving care.

Sunday evening, as my bf was rubbing his hand through Boss’ neck, he felt a bump. I did a thorough search… and I find a tick. D: !!! UGH! Obviously vets aren’t open on Sundays so I waited until Monday to get it removed.
Called VCA to hear about their prices and the girl on the phone wasn’t the most pleasant, but she gave me all the info I needed and on I went.
Since it was my first time there, I was able to get a free checkup which included the removing of the tick.
Inside is very «homey» and there were a few people waiting. Luckily, it went by pretty fast and within 15 minutes, I was in one of the rooms talking to the vet. I didn’t get her name, but she was VERY nice, answered all the questions I had and took out Boss’ tick right away. She put it in a little container with alcohol and told me I could keep it if I wanted to. I see enough ticks from my students at work, so. I passed lol.
I also got some flea and tick medication for Boss and it was a great deal!
A great experience overall.

Maybe my previous review made a difference or maybe I have been treated better the last few times because it is now owned by VCA, but I had a very wonderful experience today!
The wait was extremely short. I brought my dog in for a check up on a lump that has been growing bigger and also to get an update on his vaccinations. Dr Bell checked my dog and gave him his shots and Dr Bell was extremely amiable and happy to answer all my questions regarding my concern for my dogs condition. He examined the lump and said it was just a cyst and that I should just keep a close eye on it but he did not find a need for a biopsy. To me that shows that a vet cares when they do not ask you to pay for extra exams that your pet does not need. I am allergic to cats so I started having an allergic reaction to the examination room and Dr Bell immediately asked if I needed to be transferred to another room. I said no thank you.
I truly appreciated his caring attitude and I wish I had always experience this every time I brought my dogs here. I am hoping that my dogs will always be examined by Dr Bell from now on and I can honestly say I have changed my perception of this clinic.

This review is only about our experience boarding our dog. I have no opinion about medical services. I do know I will never board my dog here again. I arrived this morning to pick her up after being boarded for the weekend. No greeting at the front counter. Nothing, zip. Not a «be right with you» nothing. Just a couple of overworked people typing madly. After (finally) paying I had to wait for the dog to be brought up. When our dog was finally brought out I was handed a soaking wet leash. My dog’s feet and legs were wet — funny since she didn’t have a bath. Turned out everything stunk of dog urine. Absolutely and completely revolting. I did not return to complain because of the attitude I’d encountered earlier. But I did call, only to be put on hold.
I feel terrible that I put my poor dog through this. We used to board here regularly with no problem but had not for several years. What happened? This is not the way to treat animals.

The wait is virtually none on both days that we visited. Friendly staff and caring physicians.

No this is not the cheapest vet but I felt like they genuinely cared for my dogs and they’ve always been pretty consistent. Dr. Lipincot is the best vet ever and really genuine. Highly recommended.

I’ve been boarding our dog here for years. In the past, I was charged $ 38 for a bath. Today I was charged $ 46.50. The bath was pointless as my dog smells terrible.
I also have never been charged the“giant” dog boarding rate. I would suggest you weigh your dog when you bring your dog in for boarding and confirm the daily rate. My golden retriever is not giant! I’m looking for a new boarding facility.

Let’s be clear: as previously stated in earlier pet service-​related reviews, I have strange and dichotomous feelings regarding pets in general. On the one hand, pets fulfill various psychological human needs, ranging from a primal need to maintain status as the dominant species in whatever ecosystem we find ourselves, to stimulating our collective subconscious feelings that cuddly fuzzy things with disproportionately large heads are cute and necessary for happiness.
On the other side of the dingy penny that is my opinion regarding animals domesticated for non-​consumption or utilitarian purposes, pets in general are little more than liability, expense, and eventual heartache.
In a profitable industry that somehow manages to facilitate both of those warring camps simultaneously, the greater veterinary sciences, like the 12 years of Catholic school I attended, encourage both guilt and duty; they implore one to comport himself in a selfless life of service, and then pluck the last foldable money from your pocket with an eleemosynary vision usually reserved only for new age cults and late night animal related infomercials featuring the haunting vocals of Jewel and Sarah McLachlan, and Clumpy, the one-​eyed Labrodoodle living in the alley from the first Spiderman movie.
All that to say, this vet clinic, while not cheap, has done a good job of supporting our animals’ health and happiness needs over the years. We have never been faced with the decision of whether or not to operate on a dog for colorectal polyps or explore the world of cosmetic feline laser eye surgery. Candidly, if you’re spending that kind of dough on animals, you either have a lot more disposable income that me, or you’ve been lost to a culture of anthropomorphic dysentery, in which starving stranger children have a lower social rung than a known «animal person.»
Anyway, our recent trip saw us get shots and a spay for our 70 lb. Shep-​Bull. Or Pit-​herd. Or Sh! tbull. Whatever, she’s sweet, the kids like her, and I dare someone from Reseda to try to break into our Arcadia home while we’re at work if Sadie’s in the job. And she is always on the job.
So in an effort to protect my investment of quadrupedal home security… And because she’s such a widdul cutie pookie kookey pie… We blew a few Franklins on a critter than said thank you by digging a hole in my rental lawn, then chewing a three year old plumeria tree into woodpulp. Under my bed.
Love. Liability. Expense. Heartache.
Take care of your pets, kids. And for the record, human kids are a lot more expensive, and you can’t just leave them in the yard all day while you’re at work. DCFS has a lot more reach than the VCA or SPCA.

Arrived on a Saturday mid am. Easy parking here since they have two private lots and there is street parking also. No appointments are allowed but the place is staffed with many vets here so the wait has always been little to no wait.
Since I adopted at SPCA Pasadena for 14 days all exams, shots and medicine were complimentary! I saw a couple of veterinarians in my four visits and they were caring and professional. The staff at the front desk have been friendly and helpful. This VCA location seems to be busy all the time but they do a fabulous job regardless.
Thank You everyone at VCA for getting our newly adopted pug Iz healthy — we are so happy we adopted him!