Vons

The rudest grocery store I’ve ever been to. Seriously. I tried going again, against my wishes and regret it now. Don’t support these jerkoffs.

RUN DONT WALK AWAY FROM HERE. OH MY GOD!!! Let me tell you about this place as I go here almost every day out of necessity not desire. I go to Ralphs as much as I can now. This is also located near the Starbucks I just reviewed. The people are DREADFUL HERE! Granted not all, but there are some men there who are complete assholes. On CHRISTMAS 2015, I heard one of them (the DJ by night, supermarket enterpreneur by day) shout in a gutteral tone to «CLOSE THE DOOR WE’RE CLOSED DONT LET ANYONE ELSE IN», in a crude ugly, non-​customer service manner. in a manner befitting a trollish anger management requiring hulk. Get a life and take a course in HOW TO TALK TO OTHERS! UGH! Then there is another guy there who is downright nasty, Im sure you can tell who it is (dark brooding and tall) who looks at me like he wants to shoot me. Who hired these people???
There is one guy who is young and courteous, VERY ODD, but talkative and different, hes ok.
The PRICES:. THIS HAS MADE ME DECIDE TO COME HERE AS INFREQUENTLY AS POSSIBLE… ALONG WITH THE NASTY STAFF THEY HAVE HERE. What is this? Gelson’s? and btw, Gelsons at least had GOOD VEGETATION and they are out of business! At least they had a REASON for being so expensive. Whats Von’s (Yawn’s) reasons? Every time I go there it is CHA CHING! CHA CHING! I barely buy ANYTHING, and never have food in the house, and they are chachinging me at an alarming rate. THEY ARE DISGUSTING!
THEIR BAKERY SUCKS. Their pies are 9.00 now in case anyone wants to know, and no $ 5. pie sales as they used to have for the holidays!!! Their bakery items have always sucked.
The lack of quantity: They only have a few items on sale and do not add more once its bought out. They are always short on items. and yet their prices slap you in the face. I found a can of pumpkin in there that expired two years ago!!!
THE BATHROOMS: nasty dirty and disgusting!!!
Dont go here, they are ripping the common people off and barking at others in front of the customers, many of them are surly and their produce isnt very good either.

They’re ok limited amount of chilled wine which is kinda 90% of my trips here. staff is friendly enough. lines can sometimes get outta hand during peak hours but they try and get you through as quick as the can. Bathroom is horrendous it needs a makeover everything is busted In there

Its pretty pricey and they ALWAYS have long lines due to very little amount of cashiers but it saves me from going to my usualy grocery store farther away from home, just to get lemons.

This Vons have some shady visitors! I was ready to pay for my stuff today that a guy stopped me for a question, he asked me for money and I simply said no, he came after me and shouted, all the cashier and staff were around no one bothers to help ! This Is very unconvince, and disturbing.

Huge Vons — pretty much has everything you’d want from a grocery store. It’s located in a plaza with a Chase Bank & Starbucks, so that’s a huge bonus. What’s best is that it’s only 0.4 miles from where I live! How convenient! Parking is ample and free. Sign up for a Vons card and start saving!
There’s a wide selection of things and reasonable sales at this location. There is a florist /​pharmacy here. Whatever you’re looking for, whether it be groceries, toiletries, medicine, baked goods, etc., this place is a good place to try!
The deli /​sandwich section has attentive staff happy to help make fresh sandwiches! I ordered a Philly Cheesesteak and they made it just how I liked it, very accommodating. Bags are usually not free in the city of Pasadena, I believe… but the lady who made my sandwich offered me a bag for free. :) This section also has a great variety of soups available, which is nice because I love soup!
I wish this location had a gas station — that would be nice so I wouldn’t have to drive all the way to Alhambra Costco to get cheap gas :)

This store is tired looking and could use updating. The aisles, though, seem well-​organized and the space is fairly large. The staff is friendly and efficient. This is the first Vons that I’ve patronized that has a security guard at the front entrance. Wonder why?
parking — large lot

I had to update my review because I bought carrot juice from here and they were expired. I brought it to the manager’s attention so that they could remove the expired ones from the shelf. I returned a week later because my mom had purchased juice that was also expired. When I went to grab fresh ones, I saw that they had the same expired juices on the shelf. I guess the manager didn’t bother to get them removed. I told a different manager; she was very apologetic and handled the situation well.

I’m here at least once a week, for groceries, bakery and/​or pharmacy. It is a decent Vons, mostly owing to the really great employees here.
Yes, it is understaffed, the produce is sub-​par (what’s up with that, corporate Vons?), and the bathroom is gross (once, and NEVER AGAIN!).
But it has lots of parking, a great bakery and pharmacy, and the staff is awesome., There just aren’t enough of them. More cashiers please, especially at night!

The only reason I ever shop at this disgusting Vons is when someone I know is going and I’m desperate for groceries, since I don’t have my own vehicle. The store always feels dirty, bathroom is a nightmare and lines are filling in to the aisles way too often. And the food selections? Pathetic. I can’t tell you how many times I’ve gotten food home to find out that the expiration date is way past. I’ve even pointed out moldy/​expired food to employees, and they just shrug it off. Do yourself a favor and check all the dates before you purchase anything perishable.
They’ve also now made is impossible to get cash back when using my debit card. Their «system» has been updated so that it does not even recognize that our account is a debit, and automatically runs it as a credit.
Anytime a problem is presented to the management, such as the plague-​ridden bathrooms, rotten food on the shelves and the most recent cash back issue, they act as though they are shocked and have never heard anyone complain. I call BS on that one, especially after reading so many other reviews here.
Not sure if the pharmacy staff are employed by Vons, but those people act like they are annoyed that you are taking up their time. Because what I want to spend my life doing is waiting for my prescriptions, right? Very rude people there.
Save yourself the heartache and tetanus shot. Go to what we call the «fancy» Vons on Colorado and Madre. EVERYTHING is better at that location.

most disturbingly DISGUSTING bathroom we have ever seen in our dear lives!!!
ever!
When we went to customer service to let them about their poor bathroom situation (but how could they not know?), the manager stated they clean the bathrooms every hour and they do not otherwise know it is dirty unless a customer reports it.
Well minus the foul bathroom and the terrible parking lot I would have on the norm given this Vons a 3 or 4, the manager being honest about the fact that he doesn’t have employees clean the bathroom every hour (it was so nasty I would be willing to bet it had not been clean even 1x a week) a solid 2 stars, not lying and actually doing something about this very serious health department complaint (maybe an apology, a gift card for my trouble, anything) would have kept them at a 3. BUT that is not what happened.
This manager expects me to believe that within the hour a customer wrecked the mirrors and walls, took toilet paper and spread it all around the bathroom, used up all of the seat covers, sprayed their bodily fluids, yes that’s right, dried diarrhea and urine all over the toilet seat! eewww!!! If you think it is gross, you were not the one to had to use it (emphasis on had to) and will be sanitizing your pretty little arse for the next week.
We don’t care how convenient this Vons is, how many $ 5 Friday deals they got going on, if a store seriously allows their bathroom get dirtier then a beach or truck stop/​gas station bathroom, we would hate to see the cleanliness of their bakery, deli, produce, meat, etc departments behind closed doors where the employees come into contact with the food we eat! If we have to go here again and if you do decide to go here steer clear of food personally prepared by this store and the restroom!

This Vons is very clean for the high customer traffic… its always busy but they have fast checkers! Jizelle is the best! :)

I really don’t know why this place only has 2.5 stars. I actually enjoy coming here. It’s clean, employees are usually friendly and it’s hardly ever RIDICULOUSLY packed. Overall, it’s a pretty damn good Vons.

Good God this store is TERRIBLE at night. Severely understaffed. The lines are usually backed up into the aisles and it will take you anywhere between 15 – 30 minutes minimum to leave after getting in line. Avoid at all costs.

It is a VONS. I thought they had enough selections. Good wine prices– even bought a couple. The staff was very helpful in getting me a cart, when I had my hands full and couldn’t find one.
I even bought myself some flowers because they were a great deal: $ 4.99 for GERBER DAISIES!

This Von’s is very convenient for me, yet I only go here in times of desperate need. If you are in a hurry, you certainly cannot shop here. The lines are ALWAYS long and it seems they never have more cashiers to call to the front when people are filling up the aisles waiting in line to checkout.
Although a bit disorganized, store is ok in the cleanliness area. However, the parking lot is always a mad house and there are a lot of suspect individuals hanging around — especially at night.
There are many different options not too far away and I would suggest to drive an extra 5 minutes to get a much better experience at a different store.

Nice and clean Von’s with surprisingly chipper staff. Awesome donuts made fresh each morning right there in the store. Excellent selection of flowers and plants, for mother’s day and beyond. Do not leave valuables, briefcases or bags exposed in the car — I learned that lesson the hard way.

So this isn’t the five star swanky Vons on Allen, BUT this is my Vons and it suits me fine. You won’t find a Starbucks inside (just walk across the parking lot), or a copious selection of fancy deli items, and yes, some people have complained to me that it’s «ghetto.» It’s old, sure, doesn’t have a massive selection, and you’ll get plenty of folks hitting you up for cash outside, but this is my town, and all that? That’s normal. The store itself isn’t dirty or dangerous, so don’t let anyone give you that impression.
I did knock off a star for selection, because let’s be honest, you are not going to find the variety here that you might easily find at another Vons’ local. That being said, the staff is phenomenal. I’m always treated warmly, and am given help when I need it. During rush hours you can see how hardworking these people are, and they sure as hell take a lot of rudeness from certain guests that come in.
Armed with my Vons card # and clipped coupons, I can get quite a lot of shopping accomplished here. Generally, there is no issue filling up my cart with the items we don’t get at TJ’s or Whole Foods, and then heading out on my merry way.
Oh, but the bathroom is pretty horrifying. I only used it once and have had a hard time forgetting the terror. Don’t use the bathroom and you’ll be set !
For Your Convenience:

I’m surprised by all the disgust going on at this grocery store. I don’t typically like to shop at Vons, but I’m desperate at times. I like coming to this location because it’s right next to a Starbucks (and soon a Chase bank branch), it’s open at 6 am, and I like their bagels. When I don’t have time to stop by a farmers’ market, Trader Joe’s or Sprouts, I come here right before work. Their produce always looks a little sad. I eat a lot of leafy greens and I feel like I have to get really lucky if their boxed or bagged greens aren’t soggy from the condensation. I also wish they had a plain kale mix.
Between 6:30−7 am, they have bagels that just came out of the oven. My favorite ones are the jalapeño cheese bagels. They don’t skimp on the jalapenos or cheese, the way Einstein Bagels jips you (Einsteins also makes you pay more for the «premium» toppings). For $ 5, I can get a dozen warm bagels.
Their made-​to-​order sandwiches are also good for lunch, if you’re not in a rush. The workers are really slow to make each one, compared to Subway or Quiznos.

Meh
Red Box always popping
(lines on Friday night beware of the red box promo code whores. 30 mins in line using all 100 codes they ever received in life).
Food prices are steep. What I purchase for 45 bucks I can get for 20 at TJ’s
Dirty filthy STD ridden restrooms. If you can wait, wait and do your coochie a favor.
HUGE parking lot tho (never an issue to find parking)
Mediocre staff
I mean if you have a Vons Club card some of the sale items are worth it. But I still prefer Trader Joe’s this place is $$$