Delta Liquid Energy

Great service. They went out of their way to replace a valve on one of my trailer propane tanks.

We are newbie owners of a travel trailer and we needed to get propane tanks. Delta Liquid Energy gave us great service, great recommendations and answered all our first timer questions. They filled the tanks and helped us load them into our car. Lots of treasures to be found there for RV and trailer owners!

We have been dealing with Delta since we moved to Paso Robles in 2012. We decided to go with them because they allowed us the option of checking our own propane tank and calling them when we need a fill-​up, rather than a monthly service where they just show up, fill the tank and bill us. This allowed us to be conscious of how much we used (because propane IS more expensive than natural gas, so you’ll want to use it wisely). If you have the ability to be vigilant and MONITOR how much you are using, you will never run out — they will come out within 48 hours of calling to refill your tank, 365 days a year. And if you get below about 25 percent in your tank, it will stink, because the added «gas» scent collects in the bottom of the tank. This makes it hard to miss when you’re running a bit low. We also do their «summer buy» program, where you buy in advance at summer prices for delivery during higher-​priced winter months. Each summer they look over how much we’ve used and advise us on how much we should buy for the following year. I should also add that last year we installed a pellet stove and did not use our furnace and our propane bill dropped dramatically. But we still have a gas water heater, so we still need SOME propane. But as I said, it’s extremely expensive, so using less is better. But we’re super pleased with our service from Delta, and plan on staying with them as long as we live where we do.

I used this company for over twenty years. Always paid the bill on time. After retiring I asked if I could pay the bill over the next 3 months since they require that you purchase a minimum of 125 gallons which was about $ 400。 I was told that I had to pay in two payments. That was the policy. Despite being a loyal customer they would not work with me. I found another local company who is great and has a payment plan that does not deplete my budget and they are cheaper. The driver Dave is great but the customer service is cold.

I have been a long time customer, over eight years in Paso Robles and Sylmar. When I took a Job in Pasadena and moved my trailer to Sunland, I was happy to be able to use a local business from home. However I am less than pleased with your new management at the Sylmar location. I went there last Friday to fill my tank before heading home to Paso Robles. Upon arriving I was told that the lot person had stepped away and would be back in five minutes. I waited for ten minutes and then went in to the office to inquire if anyone else there could fill a tank. I was again told he would be back in five minutes, well I certainly did not believed that. I asked can anyone else fill a tank here and was told no. I was a little shocked, is that not what your business is? Filling tanks? It was lunch time so I am assuming that the Lot person went to lunch. Having been a Manager more than once in my career I can assure you that I would have known how to back up a position, or I would have volunteered to go and buy lunch if my employee would stay if I had no back up. Needless to say after all of this and the time that I went to the office etc. he was still not back and I went elsewhere to fill my Propane. Now by the time I got on the freeway in LA instead of my three hour commute I had a five hour commute. Thanks Delta, but from now on I will go elsewhere for my propane.