Dairy Queen

This place is extremely dirty. See photos of food prep area and bathrooms. Very disgusting. The walls have large stains on them in the kitchen, dining area, and bathrooms. The employees had food all over their shirts and they didn’t care.

Stopped by on the way out of town. My wife is pregnant so ice cream seems to do it. The service seemed to be a little slow, but in my experience, most dairy queens are. That is not a dig, they just have a lot to do to get your order out. Food is ok, but no one really comes here for that. It’s all about that soft serve.

What a great spot! We stopped for lunch but to our surprise and excitement, this place has TONS of ice cream! They have a thing called a «blizzard» and I got one. But here’s where things got crazy. When the girl handed me the blizzard treat, she Handed it to me UPSIDE DOWN! I jumped forward to try to stop a mess but it just stayed there in the cup, even though it was upside down! I couldn’t believe it. I’ve tried it at home since and it does not work. Must be something in that dry air in Arizona! Anyway it was very good. The chicken was amazing. So good I wonder if it’s locally sourced? My sister is very into that local and vegan food, she would know. there was also a pamphlet with lots of wholesome family jokes the had us laughing all the way home. My husband particularly liked the one about the duck

Horrible service and major attitude when the order was wrong and I asked for a correction. We will never come here again

This Dairy Queen is by far one of the dirtiest ones I’ve ever been in. Had I not promised my 3 year old ice cream on our drive home to Phoenix, I definitely would’ve left. I came in around 630 and the place was a disgusting mess, the only thing I can compare it to is a dirty hospital bathroom. It smelled terrible, the floors were covered in gunk and the lack of cleanliness from the staff was shocking to me. They were too busy breaking down and doing their closing duties that they had the customers behind me wait til they were done with what they were doing (there were at least 3 employees working at that moment). The lady behind me even asked if they were already closed and the employee said «No, we close at 9». I’m giving it one star because I don’t have the option to give it zero stars. Bad all around.

This is obviously a Dairy Queen that has been around for awhile, and is still used by many. This caused the missing star. It needs a bit of polishing on it.
The speed was quick, and the hospitality of the employees was fantastic. They weren’t that busy, but the gentleman brought us our food rather than shouting it out, and there were a few elderly women having a girls lunch date a few tables away and helped walk their sundaes to them.
The food tasted great. It is still Dairy Queen regardless, but it was hot and satisfied.
Thanks Payson Dairy Queen. We appreciated it.

The restaurant is a mess! I think the only things that get cleaned are the ice cream machines since that is what drives their sales in the summer. EVERYONE stops for ice cream after a long weekend camping. However, if they came inside they would notice the nasty sour smell, dirty ventilation ducts (black above dining area)’ filthy windows, dirty aprons, smudged walls (check out the area around the drive thru) and the same dead bugs disintegrating in the lighting fixtures (above the dining area) for the last 6 months. Yum! The owners clearly do not care. And it is very difficult to find a recent post from the county inspectors (last I found was 2001).
Sorry…last inspection I found was 2011…

This is not your normal DQ-​if you go on a weekend, I’d guess nearly 90% of the customers are visitors to Payson.
This makes for some very interesting conversations while you’re eating your blizzard.
Other than that, it’s a DQ-​what can I say?
Maybe that since it’s packed every weekend, they never really have time to clean the lobby?
Maybe that it looks a little worn around the edges?
Both true, but the ice cream is up to standard, and the equipment is clean – isn’t that what really matters?

Another one of those forced to give a star moments. Stuck in this town straight out of a Stephen King novel for a short term job I thought, at least there is a Dairy Queen. I’m writing this as a public service to those who pass through this town. STAY AWAY. The check out guy had a black shirt on that was absolutely filthy. The place itself is filthy. The floors have not been mopped clean for an obviously long time. The employees handling food do not wash their hands and continually touch their faces with cones in their hand. So disgusting ! If you need to get a softserve fix satisfied do yourself a favor and go to Wendy’s down the street.

Restaurant Needs updating. Our order took a long time and the French fries were cold. We also had to ask twice for items missed from our order. Small, eat in area.

Extremely generous on bizzard contents and ingredients. Will be back!