Jiffy Lube

I’m pretty pissed off. I just stopped at Bouchards in Middleton for an oil change (just in passing) and was told they wouldn’t be available to do it till Monday at 9am, which was fine, but they also said the cost would be $ 42.00. I had in my car a coupon to save $ 8.50 with Jiffy Lube and called the nearest one, about a 20 min drive. With the coupon, the cost would be $ 29.50. I asked how long a wait and they said it would be less than 5 minutes as they had 10 people working and only a couple people in front of me.
So I drive down there and there’s no signs of where to pull in for the oil change, so I go to the front lobby. I’m standing in line for about 5 minutes and the lobby is filled to the brim with people. Finally I ask the woman at the front desk (who was just sitting there filling out paperwork) where I wait for oil change.
She looks annoyed and says by the bay. I say I’m parked right out front next to the bay. She says no, the back bay, with an attitude. I get back in my car and follow the arrows on the ground to the side of the building with is blocked off. So, I go back in and ask the lady about it and she again looks annoyed and says its around the back. I told that I get that part, but I followed the arrows. She interrupts me and says to the opposite way the arrows are pointing.
I said ok and about how long a wait is there. She said its first come, first serve. I said that I get that, but again, how long a wait. Looking more annoyed, she said at least 45 min. I asked why she told me less than 5 minutes, while there’s about 15 people packed into the little lobby waiting. She said things change. I said «sure» and walked out.
It wasn’t just the fact that I was completely misled about the wait time, it was the fact that she clearly lied to get me in the door. I highly doubt that at least 10 people walked in the door in 20 minutes to get their oil changed. within that small time span. The kicker was the unnecessary attitude. She acted like I was bothering her and wasting her time.
I’ll take my business elsewhere. Saving a few bucks isn’t worth that experience.

Wow talk about fast service, I was probably in and out in a matter of 20 mins. Now that’s what I call service my friends. I pulled in the take the car and pull it in for me. I sit down for a few mins they call me over to get my info very professional the gentleman. Before I knew it I was done and paying. Only downside the water reservoir was not full when i wanted to get some coffee. Lol just knit picking but service was impeccable, definitely coming back when I am in the area. They even cleaned my windows with some glass cleaner spray which was pretty awesome I must say.

Don’t take your car here for an oil change. It’s a «big box» chain that rips you off. They charge almost $ 60 for a basic service/​oil change. The average cost of an oil change should be between $ 30-​$ 40. Even with coupons you will still be overcharged. They try to get you to buy a lot of services that you don’t need like changing transmission fluid and needing a new air flow filter. They also use a calibrated machine to fill the oil so you never know if you’re getting the correct amount. They overfilled my oil tank and oil spewed out onto the engine and was leaking for days until I brought it to my dealership and they told me it was way overfilled. They are also sloppy, i had oil marks on my engine and the engine cover was missing a screw that they forgot to put back on… Take your car to a local mechanic you trust or a your dealership before wasting your money here.

I got my oil changed today after work. I was in and out of there in 40 minutes! I was greeted by a mechanic as soon as I got there. We joked around and I began to feel comfortable. Everyone was super nice to me! When it was my turn to pay, the manager asked if I had coupons. I said no, so she goes, «well let’s get you one.» She took 5 dollars off my bill and I was handed a coupon book! I will definitely be going back for routine oil changes. I recommend you try it out!

Excellent and speedy service. Oil change and more. Lots of free extras. So glad I stopped here.

I’ve been going there for 15 years and always get quick, friendly and professional service. They only «up sell» when I actually need the products they suggest. They always answer my questions about the products respectfully. And if I say I don’t won’t the product they never get pushy. That is why I keep coming back to the Peabody location.

shotty job, try to upsell, found problems with my car after visiting that were nonexsistant previous to visiting. boo.

Easy, convenient and the service is good.

Staff was very friendly and professional, happy with service.

last time I went, it was excellent. Short line, got me in and out, only tried to upsell wipers, and didn’t press when I said no. Very friendly, courteous, quick and a pretty good price. Much better than the Acura dealer I had been going to across the street.

When I went to Jiffy Lube on Sunday there was a long wait. The manager apologized and said that they were short handed due to some employees quitting recently. I appreciated the delay being acknowledged and said it was no problem.
The service attendant asked me about the usual «added services», all of which I said no to. One of the things I was asked about were my wiper blades, and I said they worked fine.
Well, they did work fine until I tried to use them this morning and discovered that the Jiffy Lube attendant had closed the hood and crushed one of my wiper blades under the hood. I tried to open the hood this morning to release the trapped blade, but the hood now won’t open.
I’m pissed off that now I’ll need to find someone to help me get the wiper un-​trapped. If the wiper is damaged and doesn’t work when it’s released, I’ll be back to the Jiffy Lube to complain.

Can you say CREEPY?!
I came here about 2 years ago for an oil change and HAVE NEVER GONE BACK. I am only now writing because I recently joined Unilocal.
I had just gotten this car and knew it probably needed a few things, so I brought it to Jiffy Lube for an oil change. After the oil change was completed, the technician came to me and said that I NEEDED a transmission flush? or something like that, or else my car was going to break down. I did not have the $ 115 for the flush at the time, so I asked if I could come back next week, and he said «I don’t know, you’re pretty much walking no eggshells as it is now»…
By the way, I have YET to have it flushed and my car is running absolutely fine. Now it’s onto the REALLY bad part.
When I returned to my boyfriend’s house later on that day, I checked my facebook. I had a new message from a name I did not recognize. I opened the message and it went something along these lines:
«Hi. My name is _​_​_​_​_​_​_​_​ (i forget his name). We bumped into each other at Jiffy Lube today. I know this is really forward but I was hoping to get your digits»
BUMPED INTO EACH OTHER?! Try, you read my information from taking my car in and then LOOOKED me up. Talk about invasion of privacy.
I will NEVER go back here, and recommend the same for everyone that appreciates their privacy.

After being treated like sh-​eot by Firestone Tire down the street, I came here as a last resort for an oil change. I was pleasantly surprised! All of the staff members were very nice — when they tried doing their sales pitch I simply told them I was only interested in an oil change and that ended that. My car was in and out fast and vacuumed. Woohoo.

Mixed bag here. Showed up once 20 minutes before closing, with one other car ahead of me they said I’d have to come back cause they couldn’t be done in 20 minutes. Some of the guys are friendly and some are not. The cashier today is on the ball. Clean bathroom.

You can read some of my other reviews to know that I am not the type of person to simply go online and rant about poor service or bad experiences, but I think that this one needs to be said. This Jiffy Lube is absolutely atrocious. I’ve been there four times (all of them out of necessity) simply for oil changes. Twice they were fine, but two times they were far from it. Once they didn’t have the correct sized oil filter and put a different one on instead of telling me so I could go elsewhere. Needless to say it was barely connected when I went to do my next oil change myself. If it had fallen and drained my oil… nice ceased engine. And then my wife took her Passat (after me telling her not to) and they didn’t put the bolts back in her belly pan which fell off while she was driving down the highway. Granted the part isn’t a complete necessity but it is a 150 part that is destroyed now. I can’t stress this enough. You cannot go here is you enjoy owning a car that works… it’s as simple as that.