Jrm Hauling & Recycling Services

Wish I could give this place zero stars

No choice here for zero stars? Worst customer service ! I’ve been calling for 3 days with no response. They have left my trash at the curb for 3 days. They took the bags with the overflow stickers that I paid extra for, but left the rest. We have a registered in law apartment that should allow us to put out extra but every week we get complaints from the drivers such as the barrel is too big. We have had the same barrel for 16 years, now In the last they are too big?
Maybe I should not Have left them out in the rain they must have grown.
If these barrels are too big for the guys Maybe my 10 year old could take their job because he has no trouble taking out the trash. If they cant or don’t want to do their job they should look for another.
I know Sean Fitzgerald is good friends with this guy maybe the can go job hunting together

Worst trash company in the state. Our town uses these clowns and every week they leave garbage all over the streets and yards. Trash cans get damaged, and cans and garbage get left behind. Complete incompetence. I wouldn’t hire them to tie my shoes. Horrible customer service as well, their employees sweet talk you, while lying. Avoid like the plague

JRM has not emptied our dumpster for 3 weeks, it is overflowing. We have called numerous times, customer service has made and not kept numerous promises.
Now they are not even answering their phone!

The absolute worst company. They miss pickups without explanations. They do not uphold promises they make, and their customer service is terrible. in the process of finding another provider for my business. I am just fed up with the poor excuses and lies. Stay away from this company

this has the worst customer services company i ever talked to. no respect to you as a customer. looking forward to find another company, why pay them they don’t do the job right, and they are never on schedule for trash pick up. always excuse!

My town switched from Waste Management to JRM recently for garbage collection, and the difference has been obvious from the start.
1) The street is always strewn with trash after the JRM truck comes by.
2) The guys really fling the recycling bins around so that all the corners get broken.
3) The trucks work both sides of the street at once, sometimes driving on the wrong side of the street (or down the middle), with the collectors dashing through a lane of traffic in any case to pick up trash on the opposite side of the street.
All of this adds up to a company that is pushing their employees to be more «productive» than they’re physically able to, without cutting corners. I guess you get what you pay for.