The Tech Center

Went to the Apple store first looking to get my iPhone5 screen replaced. They had no appointments to I walked out to the Tech cart. Dropped my phone off and came back in 30min. No hassle and good as new. $ 125 for shattered screen replacement.

I thought I was going to have to buy a new iphone when I dropped my 3 year old iphone and the face broke. It would have been over $ 200 to replace the face at the apple store.
The Tech Center charged $ 90.
It was fast (done in 30 minutes) and the young man was very polite.
I am so happy.

Very disappointed with their service. I took my ipod for repair because it had a broken screen. I got it back all with the bottom half sticking out. I can see they glued it but, it looked like hell. After I called back they denied everything and pretty much told me they cant do anything. This is not a way to treat a customer.

My review is based on this one location the company as a whole provides an invaluable service.
My girlfriend smashed the screen of her out of warranty iPhone 4 today so I figured rather then replace it with the same color why not do a color conversion. I found a voucher on Unilocal for an iPhone color conversion from the tech center for $ 99 (normally $ 125) she called the north shore mall location and was told that the voucher is basically worthless as the $ 99 I paid for it was the same cost as replacing just the front of the phone and we would still need to spend the extra $ 25 to replace the back.
I could tell right away this guy was trying to scam us it says clearly on the voucher it was for a full iPhone color conversion worth $ 125 and that the business is not allowed to add any extra restrictions.
Instead of going there and arguing with him I brought the phone to the liberty tree location where they took the voucher and did the FULL conversion for just the voucher.
Be careful of this location and make sure they are charging you the right price but we are very happy with the conversion done at liberty tree and would highly recommend it. Went from smashed screen to fixed and different color for $ 99 in 45 minutes. as long as the phone continues to work for the next few days I will give the liberty tree location a 5 star review.

I dropped and cracked my iPhone screen and stupidly attempted to replace it myself, 8 hours of toiling later I had a phone that would only show a blank white screen. Took it to Apple and they wouldn’t touch it since I had «modified» it myself. Took it to these guys just a few feet from the front of the Apple store and 1 hour and $ 100 later I had a working phone with a new screen. Friendly guys and I got exactly what was promised. Very happy.

DO NOT deal with this business unless you want your iPhone ruined, one of the biggest scams out.
When I first noticed this stand at the north shore mall I quickly approached them to change the color of my iPhone. However right after I started to experience many problems. Not getting service being the biggest. I have a iphone 4s which was one of the quickest phones I’ve ever had, now however it’s slower than a 3G. I also can not make phone calls at times or receive/​send texts.
After all these problems kept occurring I decided to approach them about it. The boss Wes was very professional and told me he’d fix my phone for free. However when I went back I started having a lot of problems with his employees. One they thought I was lying and excused me of it! Then they tried charging me the full price when the boss had told me multiple times it was free. Even after getting it fixed by arguing with this ignorant staff for an hour it works even worse! Some of the most unprofessional/​rudest people I’ve dealt with in a business setting, especially a fat guy that wears old man caps lol
I wish I had just kept my iphone intact and never dealt with this place. Again this place will RUIN YOUR IPHONE!!!