Twisted Elegance

Today was my first time here and I was pleasantly surprised. Jeff was able to squeeze me in last minute and Alisha was very knowledgeable and took her time. She listened to what I wanted and took good care of me. The place is absolutely beautiful and I felt very welcome! Thank you guys for your hard work.

I found this salon on Unilocal in desperate need of hair help. I had red hair and had my friend, who was limited on time try ombré on my hair. Both of us, being former stylist should of known it needed more time then we had. I was left with pink hair and had a wedding in a few days. I called twisted elegance and they got me right in. It’s the cutest salon I’ve ever been to. It’s so quiet, cozy and decorated beautifully. I was really nervous going here because I know a lot of stylist would of never touched my hair, or suggested just dyeing it dark again. Allisha didn’t even question my requests. She gave me exactly what I wanted. I don’t get my hair cut or colored often, but will be back to twisted elegance when I do!

Alisha has a natural talent when it comes to hair, something that can’t be taught in beauty school. I never have to worry when I come see her for anything or go into too much detail about what I want done. She just knows and I put my hair in her hands. It’s a little far since I live in Boston but it’s definitely worth it.
Iv also been wearing hair extensions for 10 years. Iv experienced many disasters at other salons where they don’t properly install the bonds and leave me with bald spots. I found Alisha through word of mouth and wow what a difference. She uses a technique where the bonds are literally exactly like your real hair and are comfortable and don’t damage your hair at all.
Also the salon itself is beautiful and peaceful.

So I just got my hair done here, Spent $ 190, walked out to my car and looked in the mirror, to see hair dye all over my forehead. I couldn’t believe she didn’t even clean it off! Also, Alisha cut my hair way too short. I literally have never had my hair cut this short in my life, I could cry. She seemed like she didn’t want to be bothered when I was contemplating what to do with my hair, she rushed me and didn’t take the time to listen to what I wanted or give opinions. If she showed me prior that she was taking that much hair off I would’ve said no way!!! but she just went for it. The color looks similar to what I already had. Overpriced and I will not be back…
Now time to get all this hair dye off my head after forking out all that money. Unreal!!!
**Here is the salon owners response to me, because I told her I am not happy with my hair** :
«Hi, I apologize if you seem to be unhappy with your color. I would offer to fix it to your liking, but due to the volatility of your review I think it’s best if you try somewhere else going forward. However I am unable to issue a refund to you at this time.»
Wonderful customer service huh?
Please avoid this salon, all they care about is money and not their client.