Friendly staff. Orders have always been correct. Wife and I absolutely love the sandwiches here. Quality food and quality people
Ally B.
Évaluation du lieu : 2 Peachtree City, GA
I wish you could a split review. The customer service, speediness, taste of food, etc were all a 5 stars. On the other hand Firehouse is getting a 2 star rating because of their lack of changing station. Why would you have 4 high chairs in your restaurant, offer kids meals, and then NOTHAVE A CHANGINGSTATION in either of the restrooms? I had to take our child out to car to change their diaper. Shame on Firehouse for not having a way to service their customers.
Meghan Y.
Évaluation du lieu : 5 Fayetteville, GA
I love fire house it’s one of my favorite places to eat and sorry subway but firehouse has my heart in the sandwitch bis
Miranda P.
Évaluation du lieu : 1 Deerfield Beach, FL
Have been back in Atlanta for the weekend and stopped here to grab a plain sub for my brother. As in ham and cheese only, but so far I have been waiting 25 min. This is a horrible experience…
Erica G.
Évaluation du lieu : 5 Atlanta, GA
This is my 3rd year eating Firehouse Subs for my birthday. When I came in this afternoon I was told that the program had changed & I needed to sign up for a rewards membership, then wait for the confirmation email to get my sub. So I did that but of course the email comes in its own time. Marissa was so nice she just went ahead and took my number in confidence that my birthday email would come. I felt special that she would do that for me. I think she may have gotten in a little trouble for me not having receiving the email yet, but I offered to show everyone my ID. I hope she didn’t get into too much trouble because I was being honest and she helped my birthday feel special. I’m really happy to continue my birthday tradition with Firehouse Subs.
Christopher R.
Évaluation du lieu : 1 Elgin, IL
I usually LOVE Firehouse Subs, but this place was awful!!! I ordered a full size steak and cheese with mushrooms, minus the grilled onions to go. I waited about 15 minutes for my sandwich, then didn’t check its accuracy… Huge mistake! They added onions… lots of them. I can’t eat them, due to stomach issues that onions cause pain. I picked off most of them and took medicine to ease the pain, as it was late and they were now closed. In addition, I received two large chunks of grizzly steak, that I had to remove. I ended ip throwing a little less than half the sandwich away… To top matters off, two days later, I stopped back in there to explain what had happened and to show the lady pics of the result… She cut me short and told me its out of her hands! I told her their customer service is lousy and left, to her telling me I would have to call a higher up manager… Don’t waste time going here.
Chris T.
Évaluation du lieu : 2 Senoia, GA
Love the sandwiches, but as someone else said they are pretty slow. Took about 20 mins and I looked around and nobody had any food
Greg D.
Évaluation du lieu : 1 Fayetteville, GA
Never ever use a credit card in this store. They have absolutely no clue of the transactions that they process. I have been to this store on three occasions and have yet to actually eat. The first time I went was a Sunday a week ago. After waiting over 20 minutes for my order and seeing no hope of getting it any time soon, I requested a refund. There begins the saga, the refund never processed and the manager has been completely unresponsive in the two visits I have made since. I have left her all of my contact information and she won’t even show me the courtesy of a phone call. I still don’t have a sandwich or my refund. I have always appreciated Firehouse and frequently go to other stores, but this store can’t overcome their lack of customer service and leadership, diner be ware.
Mohsin D.
Évaluation du lieu : 3 Peachtree City, GA
The food is good and the staff is very friendly but the wait time is ridiculous. I had to wait for literally 17 minutes for a sandwich. That’s not good.
Caleb H.
Évaluation du lieu : 5 Fayetteville, GA
I’m so happy they built a Firehouse Subs here in Peachtree City. This one was very nice, the staff here is very nice. There are 2 entrances 1 for each side of the building.