Econo Lodge

Okay. So my family was driving through Pearl and I decided to help them make a reservation since they didn’t have much money. I booked it for a day, and since they arrived after midnight, they refused service since «it was no longer the date for checkin» and my sister had to sleep in her car for no reason. Honestly, I would never expect someone to treat their customers this way! Im not sure if its just this EconoLodge, or if all of their «rules» are like this. Either way I will never do business with any of them again. After contacting Expedia, they say they needed approval from the hotel manager to approve a refund (of services never rendered due to refusal) and of course they denied the request.
Would you ever want your family, or better yet, would you want to be turned away because you arrived later than usual? Who in their right mind runs a business this way!!! I know I booked from 27^th-​28^th. And who cares what time you arrive as long as you check out on time?! Ugh! Im really upset my family had to sleep outside a gas station in their car because of this awful company. Lesson learned. I hope you all learn from my lesson!

The room wasn’t perfect, but was clean. At $ 40 a night, you won’t get a 5 star anywhere in this market. The continental breakfast was decent. The wifi was good. Every employee was nice. Would definitely stay there again.

The room smelled bad. There were cigarette burns on the comforter. Stains on the bed sheets, sofa chair and floor. The bathroom door did not close and was not mounted properly so it dragged on the floor. They also did not provide us with any soap, shampoo, tissues or toilet paper! If at all possible do your best to avoid this place. I do not recommend Econolodge.

There were roaches, no sugar or cream with coffee, smokey non-​smoking rooms, and bad blankets. Otherwise, it was acceptable.