I love this family owned business!!! They are the nicest people to deal with!!! I hate to see the bad reviews on them but I’m sure there’s more to the story then what those folks are saying. This family goes above and beyond to help out the people who come and rent from them. I’m sure this is still the best place around town to rent from and if they don’t have what your looking for they usually know someone that does. If you haven’t been by you should check them out before you just go by the bad reviews because belive me I’m sure those people didn’t get treated like that for no reason!!!
Eunice S.
Évaluation du lieu : 1 Pearland, TX
THISPLACEHASCHANGED!!! I have rented from this business MANY times but clearly something has changed there. The man who answered my call was THERUDEST person I have ever spoken to. I merely wanted to rent three tables(about $ 25 order), they close at 5 pm, I work until 5 pm and he would not accept a card over the phone saying he has been«burned» in the past. Clearly, they are behind times because a debit card«debits» immediately and if there is no money in an account, it is denied — there is no IFs, ANDs, or BUTs… This long-time Pearland resident, will never rent from them again… and this small business should be ashamed that they have gone from a business so wonderful to do business with to the meanest, rudest place in town.
Chuck M.
Évaluation du lieu : 5 Houston, TX
I simply rented a cargo van for a few hours. The couple who owns the place were friendly. The van was new(or like new), clean, and had good tires. I had no problems with the van or the transaction. Good experience. Recommended.
David T.
Évaluation du lieu : 2 Friendswood, TX
AAA is unhappy with the state of America. I could tell right away by the large poster of Barack Obama as a shoe shine boy, shining Sara Palin’s shoes. The other poster added to the sentiment, showing an angry mob, a guillotine and with Harry Reid, Obama and Diane Feinstein queued to have their heads chopped off. If I had any doubt, the husband-owner’s rant about the upcoming elections clarified it for me. I’d come to rent a U-Haul trailer for the Columbus day weekend and U-Haul’s national service sent me here. It’s not my usual U-Haul place, but they were the closest with the trailer I wanted. As usual, the info AAA had received from U-Haul was largely incomplete /incorrect. And I didn’t show up in U-Haul’s Repeat Customer database, even though I’ve rented trailers 3 times a year for 7 years. The man and his wife were cheerful as I repeated all the info. The guy put the trailer on my van’s hitch. I warned him that the van would ride a lot lower when loaded, and told him to tighten up the chains. Later, when we loaded the van, I had to redo the chains. They scraped the road. There was something funky with the ground wire on the van’s plug, so he just skipped connecting it. He didn’t have me inspect the trailer for previous damage. But he was cheerful and friendly. A big plus: When I returned the trailer, 3days and 3h later, the computer wanted to charge me for 4 days, but the wife adjusted the input to only charge me for 3. So that saved me $ 15. I don’t think I’ll be back. But if you go, please ask the guy what he thinks about the healthcare bill, and let us know. [This is my 100thFTR. Yipee!]