Primary Arms

By far the best gun shops I’ve ever been to. Everyone that works there is really friendly excellent customer service and great prices and they can answer all your questions and also give suggestions and recommendations.

— Great customer service.
— Awesome shipping prices.
— Very fast shipping times.
— Gives LE and Military discounts on certain brands.
— Very competitive prices.
— Large selection.
— Website is extremely user friendly!
My only complaint is the inventory is sold out very quickly, but I assume this is due to the great amount of customers buying up all the stuff and not the employees failing to try to keep stuff in stock. It is also the holiday season and guns and gun parts are at an all time high in demand thanks to the best gun salesman in US history… Obama.
I will continue to give primary arms my business due to all the reasons listed above, but most of all the customer service. Can’t beat great customer service these days, and they have it.

Primary Arms is the best in the biz! Fast shipping and great customer service! I have several of thier products and have no been disappointed at all. When I’m looking for red dot’s or low power scopes I always turn to Primary Arms.

I’ve recently ordered more than a few items from Primary Arms and have been very impressed with their service. My review applies to their internet sales as all my orders have been over the web. Even though I am in Texas and have to pay Texas sales tax, PA’s prices are still great in comparison to even other web dealers.
I’ve only had to contact PA once regarding an order because I messed up when listing the shipping address. Even though this was during the height of Christmas shopping, someone picked up the phone after only being on hold a minute and immediately made the correction to my order.
On a separate occasion, and item that showed in-​stock was actually out of stock and rather than put my order on back-​order, PA upgraded the parts I wanted and threw in expedited shipping as well. They did this on their own without me asking for it which goes to show how proactive they are in making sure they have happy customers. I wish more businesses took this type of proactive approach to customer service.