Visionworks

I stopped in on a Sunday afternoon. I was promptly greeted and assisted with finding a pair of glasses. I had already been to two other stores and wasn’t completely happy with my selection. I had to decide whether to use insurance benefits for frames or contacts. Here I was able to get the best value by using my benefits for contacts and then receiving 50% off my frames and lenses for my glasses purchase. My questions were answered efficiently and the check out process was quick and painless. Making this an easy process for my very indecisive self.

I bought expensive glasses in February. They have been adjusted 10 times and they are either too tight or they are falling down my nose the next day. I will not buy from them again!

Let me start off and say I have been here at least 4 times so this isn’t some random odd day they were having. Today will be the last time I will ever walk in to this business. Every time I walk in here I feel like I’m being taken advantage of. This time I went prepared, I printed out my insurance payout itemization sheet. As usual their «computer» worked the numbers, and when I came up with a different number (nearly a $ 40 difference) and told them, they said there was nothing they could do about it and that I was wrong. I pulled out my sheet and explained to them that I know my benefits, and just used them last week and my calculations were exact. She then says she does this for a living and knows them too, well I beg to differ. I asked them then to print out my daughters prescription so I could go elsewhere and they said they couldn’t. I took my son last week to Eyes and Optics of Pearland and had a wonderful experience from start to finish, they are very thourough. When it was time to pay for the exam and glasses Dr. Thomas and I came to the exact same amount. They have everything right there. I will be taking my daughter there tomorrow now and they will become my new eye care place. If you want personal care and honest people go to Eyes and Optics of Pearland.