US Post Office

here is an audio of the approach to policy at Peekskill Post Office
From my experiences I highly recommend avoiding allowing the Peekskill Post Office from handling your mail if it is at all possible.
My story:
When I moved to 916 Main Street in Peekskill in 2010 mail was not put in our mail boxes by the mailman, it was handed to whomever was nearest the door in the deli downstairs. We rarely got our mail and never in a timely manner.
Continued complaints to the post office resulted in my PO Box being closed October 2013, a box I would not have needed if able to get mail at the ‘artist loft’.
Approximately 9 months later I was allowed open another, I continued to complain how mail delivered to my physical address and the second Box was closed by the post office with the explanation all my mail would be returned to sender though I discovered later did not happen. Mail was not returned to sender creating many difficulties I am still having to unravel.
I moved from Peekskill and arranged to have mail forwarded on August 13, 2014; August 27, 2014 I received letters from early July sent to the Peekskill PO Box.
Why was mail sent July 7, 2014 to an address that was closed October 2013 available to be forwarded August 27, 2014?!
When I questioned this forwarding was undone
The manner in which the Peekskill Post Office is against the letter of the law; are they a franchise not subject to the same federal laws and regulations?
Summary:
If at all possible avoid having any/​all mail going through Peeskill’s post office located at 738 South Street.