Worst dining experience ever. This place is disgusting. Flies everywhere, dirty blinds, light bulbs out in several fixtures so it feels dark. Rudest wait staff ever. The waitress told me I couldn’t have dipping sauce with my sweet potato fries. I was like really, I can’t even add it to the order. She sat us beside the receptionist booth so I asked to change seats that was the beginning. We never received drink refills or even offer. Food was subpar grilled veggies were burned
Ebone R.
Évaluation du lieu : 1 Birmingham, AL
Very Very Disappointed! My family and I stopped going to a location close to our home because the Pelham location served the Bourbon Street Steak. My husband has enjoyed this entrée for the last 13+plus years. Well tonight we found out that Applebee’s has changed their steak and added a garlic butter. This was not a good move at all. The entrée was disgusting and nothing like the original Bourbon Street Steak. BADMOVEAPPLEBEES
Cristi E.
Évaluation du lieu : 1 Battle Creek, MI
I would give a half star if I could. Our server who shall remain nameless us since he never introduced himself nor was wearing a name tag. Set a new all-time new low. Terrible. We saw his back side 4 times more than his front. Cesar salads great but that’s it. Steaks, both mine and hub us were terrible. Manager assisted in remake. Not much better. Sad huh? Brad the manager tried hard, meant well but was far too much for me. I felt like I as being held hostage as he talked to us of sports and made excuses for the handyman server. I would never go back. Honestly I can’t believe they are open. Seriously out of date, not clean. Service is worse than the food.
Jana C.
Évaluation du lieu : 3 Chelsea, AL
Lunch with 3 friends today. I haven’t been to this location since high school years(20 years) and wow it shows. This location needs some updating! Food was awesome as always from Applebees. Mia was waitress and amazing, attentive and sweet!
Karl C.
Évaluation du lieu : 3 Birmingham, AL
With all the ad hype that Applebee’s has been running, I’ve been curious as to what kind of burger you could get for $ 6,99 on Monday nights. Since the Pelham Applebee’s is down the street from my gym, I decided to check it out post-workout. I arrived about 7:30PM on Monday, and they were not overly busy. The hostess and my waiter both were friendly, but seemed a bit lethargic(maybe there was an earlier dinner rush?). Décor was a slightly deluxe version of a Denny’s or IHOP. The waiter quickly informed me that it was burger night and pointed out there were some exceptions(the brunch burger, the Texan burger, and the quesadilla burger are not $ 6.99). I still had the regular cheeseburger, the Swiss mushroom burger, the bacon BBQ cheeseburger, and the triple bacon burger to choose from. I decided to damn the arteries and chose the triple bacon burger. The burger was«seared in» bacon, had two strips of bacon on it, and included BBQ bacon ranch dressing on it along with cheddar cheese. I wasn’t expecting a huge burger, and I was right. It was about the size of a McDonald’s single, but with a larger(maybe ¼ pound) patty. The burger and fries were hot when served although the cheese on the burger seemed to be solidifying instead of being«warm and melty». All in all, the burger was tasty and a pretty good value at $ 6.99. The fries were also pretty good – I was expecting them to be either cold, half-cooked, or clammy. Refills on fries are free, and you have the choice of homemade chips instead. Applebee’s makes some of their money on charging me $ 2.49 for a glass of tea, but since other places charge much more, I shouldn’t complain. Considering you would probably pay the same amount at the neighboring Whataburger and McDonalds for a similar burger, Applebee’s comes out a bit ahead – at least on Monday nights. The same burger that I got is on the regular menu for $ 9.99. It’s definitely not worth that! Mugshots, Mooyah, and Five Guys don’t have to worry about Applebee’s putting them out of business anytime soon, but if there’s a convenient Applebee’s, it’s not a bad choice for a Monday night!
Paul C.
Évaluation du lieu : 2 Troy, VA
I didn’t experience all the miseries that other reviewers did, but there were enough issues that I felt I should write my own review. I agree that the restaurant is a little old and tired looking, but we were there on a Friday night and judging by the number of folks there, any remodeling on the interior would be worn out rather quickly. After our meal I found myself wondering what the big fuss about the place was… what did other people have to eat or were they too buzzed to care about the food? In the late 90’s almost any given Applebee’s was dependable for reasonably good food at a decent price. I have always compared them to places like Chili’s, O’Charley’s, and the like. It seems that for the last six or eight years I have always had some type of issue with my experience, so much so that we rarely go to Applebee’s anymore. In that timeframe, I have been to Applebee’s in Florida, Virginia and Alabama. I can say they have been consistent– consistently not as good as they used to be. I had no issues with cleanliness, speed of service or temperature of the food. As stated, the interior is not super fresh, but it was clean. Considering the amount of people there, the speed of service and order-to-dine time were impressive. We thought we were in for an impressive experience. That’s where the good part of the experience basically ended. My wife and I ordered the 2-for-$ 20…two entrees and an appetizer for $ 20. The side items with the entrees were great. The baked potatoes were cooked perfectly as well as the steamed broccoli. They both had hearty flavor, were nice and piping hot and as good or better than we hoped. However, the main item we ordered was a seven ounce steak. These were not good at all. They were cooked correctly to the right level of «done» and they were hot, but the flavor, texture, density and overall taste was pitiful. I would have sent them back, but we quickly realized these were faux steaks — that condensed, glued, dense, potted meat textured slab that technically passes as 100% whatever, but pales in comparison to a real cut of steak. If you don’t know what I mean, order the«turf», or steak tips at Captain D’s — it’s only around $ 3.50 — and you’ll get the idea. I ended up leaving at least four ounces on the plate and when the waitress asked if I needed a box, I told her«heck no!» I don’t know at what point they switched to this type of meat. It has been over a year since our last trip to an Applebee’s and I’m sure it will be quite a while before we go back. The steaks weren’t fake the last time.
Ashley A.
Évaluation du lieu : 2 Leeds, AL
It took forever for the three of us to get our food. I ordered a steak and while I didn’t expect for it to be great, I did expect a medium steak to not be more than well done. I made the additional mistake of sending it back because it was so overcooked I couldn’t even cut into it. Another 35 minutes later, I get a steak that is just a smidge under well done and the manager acted like I was being picky or something. It would have taken them six tries to get that a medium steak isn’t tough and completely cooked. Needless to say this was a while ago, but I never went back. The restaurant was empty. Really guy? A bar and grill can’t halfway cook a steak right?
Ray W.
Évaluation du lieu : 1 San Francisco, CA
I haven’t been very excited about Applebees and have rarely eaten there for almost two decades. Over the past 7 years, we have eaten at this location three times and have never walked away satisfied with our experience. Recently, we ate lunch at an Applebees out of town and found their new burgers suprisingly good. Tonight, we decided to try the burgers at this location. Truly awful, totally different experience. I’ve never sent anything back anywhere. But I really wanted to here. I had to look at the menu again and confirm with the waitress that it was the same burger on the menu. Where was the bacon? The pickles? The onion? Their really really special sauce? Oh, it was hiding under the cheese. Sure, there were a few diced pieces of something there, but very short in abundance and flavor. Still, I swear I tasted no bacon and the sauce, if present was invisible. My better half ‘s experience was no better. Missing sauce and stale dry bun. If this place can screw up a burger so bad, I would hate to see what else they can do. It smelled a bit like cigarette smoke as well. Not sure, if smoking is still allowed or not.
Nick M.
Évaluation du lieu : 1 Hartford, KY
If you’re traveling in your car reading this right now, be warned and AVOID this particular Applebees at all costs, a fast food joint would be better than this place. My family and I were driving on 65 and wanted to stop at a restaurant where we could talk and rest for a bit, we saw an Applebees sign and thought this would be a good place to have dinner and rest. As we walked in there was a football game on in the bar area, no big deal we thought, we just asked to sit somewhere away from the TV. They sat us outside the bar but there were speakers MOUNTEDONTHECEILING above nearly EVERYOTHERTABLE in the ENTIRE place BLARING the game so loud we could badly hear each other.(Imagine putting your hand up next to your ear so you could hear someone sitting directly across from you, that loud.) We did ask if they could turn the speaker above us down or off and the waitress said she didn’t think so but would check, apparently she couldn’t. There were only about 20 people in the restaurant on a Saturday evening(Oct 11, 2014), so I walked around thinking there must be a section that was quiet… there wasn’t. I don’t understand why in the world the management or owner of the place couldn’t have one section that was quiet *outside* the bar. On top of that, my food and my sons food was OK but my daughters and wifes’ was overcooked, they rarely would complain about anything. I was surprised by how bad my daughters said their food was, it’s hard to mess up a simple hamburger. As we left, my daughters came back from the restroom laughing and said that in the restroom they had speakers blaring as well, I thought they were kidding until I walked in only to be bombarded by the noise. There was no escape. By the time we left we all head headaches, if I wanted to go to to a loud obnoxious sports bar I would have, I wasn’t expecting this at an Applebees. To be clear, I have no problem with this in the bar area, but piping the noise throughout the entire restaurant was just absurd. This made our drive worse rather than better, AVOID!!! There’s several other restaurants on the exit if you need to stop. Don’t make the mistake we did.
Lauren T.
Évaluation du lieu : 3 Portland, ME
Nothing too exciting to report. It’s a chain restaurant. It’s got a good location next to Oak Mt. Amphitheater, which is convenient on concert days. We were seared quickly. Server wasn’t overly friendly but whatever. We ordered 2 of the pick 3 appetizer combos. The pretzels with beer cheese and mini cheeseburgers were my favorite. The quesadilla and boneless wings were just ok. Cheese sticks were average– probably frozen. Spinach artichoke dip was yummy. Prices were reasonable.
Sarah D.
Évaluation du lieu : 2 Calera, AL
Last time I went, I went with a big group. I ordered a milkshake. It was given to me without a straw. The waitress left quickly and I didn’t have enough time to say anything. I sat there and watched my whipped cream melt before our waitress FINALLY came back so I could ask her for one. She also left our food sitting out and delivered it to us cold. Not a good experience.
Jinsoku P.
Évaluation du lieu : 5 San Francisco, CA
The family and I drove from San Francisco, CA. to Montgomery, AL. We stayed at the Holiday Inn Express right by Applebee’s. We ordered: Bourbon Street Steak Shrimp ‘N Parmesan Sirloin Triple Chocolate Meltdown We used Carside ToGo. It took 15 minutes, the girl that came out with our order was very nice and the food was GREAT!!! Don’t Hesitate, this place is good!!!