Dock’s

Had lunch here today and been here several times in the past for lunch and dinner. Generally I like Docs and enjoyed the owners previous place «Huggies». But lunch today was terrible and maybe the owner will read this and take these recommendations to heart–
1. When a medium cooked burger is requested, don’t over cook it to well done. My burger was a brick of ground beef that was so well done it was hard to chew. That’s not an accident– that’s just plain over cooked.
2. Our server did not check on us once after our food was delivered. In fact she disappeared for 20 minutes. I finally had to ask a different lady to refill my drink. It was funny that when I did this, a lady patron who had been sitting at a table for at least 10 minutes, finally got up and got her own menu. I thought she was going to walk out. I would have.
3. Don’t use frozen burgers to make patty melts or burgers for that matter. My wife had the patty melt, which was over cooked too. The message it sends is «cheap».
4. I’m not sure but I think their Diet Coke comes out of the 2 liter bottle. Every time I have Diet Coke here it is flat. The message I get from you is «cheap».
Overall I still like Docs. I think I may have caught them on a bad day because usually the burgers are good– or I may be remembering Huggies burgers. I’m not sure. But I will be back just to validate my conclusions. If I feel like it hasn’t changed, I will add to this review to reinforce how bad their burgers have become. If I note an improvement, I will adjust my review accordingly.

I’m not sure why so many locals rave about this place. Went in on a Monday night, and there were only 3 other tables. It took over ten minutes to get our drinks and even longer for our server to get our order. She was very nice, but obviously overwhelmed and they needed another server on the floor helping or a more experienced server who could handle 4 tables.
The burgers were disgusting. Obviously had lots of filler, I.E. bread crumbs, and way over seasoned with Dales. If I go eat a burger out, I really, really don’t want or expect to taste Dale’s. Ick.
My son’s chicken fingers were great, the fries were frozen and average. The price was okay had it been good but for generic, badly seasoned, frozen food I felt I wasted my money. Go to Jack’s if you want a burger in Pell City. It’s your safest bet.

Huggy & Sue are Pell City royalty! Dock’s is THE place to hang out. The bar area is always alive and there is a separate room for diners, families that don’t care to be in the bar. And don’t forget about the front patio on these beautiful evenings. Kid friendly, group friendly. Great Lake décor!
BEST BREAKFAST /​BRUNCH IN TOWN! (Saturday only)

Great atmosphere and friendly staff! Food is delicious! I highly recommend the Philly Cheese Steak. The hamburgers are freshly made, not frozen patties. The kids loved the chicken and fries! This was our first time coming and was very pleased.