855 KEEP ME COOL

1 star because they won’t let me choose 0 stars… My 84 year old mother called me and said her AC was not working, when I went there the AC was off and when I tried to turn it on it made a humming noise, after fooling with the on/​off switch a bit I got it to turn on but I called Tri-​County out to take a look because it was making a vibration noise, when the service guy got there and opened it up he said the squirrel cage had a broken fin and was causing the vibration it would cost $ 475… when I explained to him that it was making a humming noise when I turned it on when I got there, he said (without checking) it needed a new motor as well and that the humming was from the coils in the motor and if he didn’t replace the motor too it wouldn’t work, and it would be $ 375 more I asked him what the total would be he said $ 850 (and that was a deal because he already had the squirrel cage out, otherwise it would be a lot more)… My mother was floored because as I said she’s 84 and on social Security and cannot afford a hit like that, but said she needed to have it done and since he was there just go ahead and do it, I had taken off work to help her so when we had a price she agreed on I went ahead and went to work. A couple hour later my mother call me and said the repair guy said everything was done but there was still a problem with the AC unit and she put him on the phone with me, I asked him what the problem was he said when he turn the machine on it still made the humming noise!!! and that she needed a new resistor on the unit!!! (I don’t even think the $ 375 motor was bad at this point because it was doing the same humming thing!!!) asked him how much… $ 135 more!!! Bringing the total to $ 985!!! According to my math… He never said anything about taxes or anything and I figured when he gave me the total of the squirrel cage and motor at $ 850 he wasn’t adding any taxes or service charges so… my mother called me a couple hours later and told me he charged her $ 1139.50… Apparently there was $ 154.50 in taxes