AFC Doctors Express Urgent Care

I had my pre-​op here. I could not have been happier. Facility was clean and beautiful. Staff, extremely friendly. I never waited more then 5 minutes for anything. But, at no time did I feel rushed. Both nurse and doctor seemed to really care. Answered my questions and were kind. I could not recommend this place more. Absolutely fabulous!

We all know that south florida isn’t known to have the most efficient or competent medical providers but I’m glad to report that we had a surprisingly pleasant experience. Going to an urgent care clinic is stressful in itself but we were admitted within 10 minutes (having been a first time visit) and were attended by very kind, efficient, and professional staff.
Here are some useful facts:
–Dr. Diaz is a GYN, for the ladies in need
–we were the only ones in the waiting room (YMMV)
–bi-​lingual staff
–accepts Medicaid

Went in for a Sunday visit. About 1.5 hrs from start to finish. I had been battling a virus for about a week and the morning in question it had spread to my eye in the form of conjunctivitis. Felt terrible. Doc said 3 – 5 day recovery time, gave me two scripts for antibiotics which fixed the problem quickly.
There was an administrative issue, but the owner got involved and went above and beyond to make things right.

I have gone to Doctors Express Urgent Care many times, especially on the weekends when my primary doctor is not open. I had some issues with my insurance. I always paid my co-​pays when I went to Doctors Express. However, my insurance never told me I had a co-​insurance which means I had to pay a certain percentage of the bill even after paying a co-​pay. So I received a call from Doctors Express and was told that I had an outstanding balance which was in the hundreds. The staff at Doctors express worked with me and I am now paying a monthly payment so I can pay of my balance. The staff understood the issue I had with my insurance and also understood that I could not pay in the balance in full. The staff is always welcoming, friendly and caring. I am very pleased with the care that I have received from Doctors Express and the customer service that goes along with it. I definitely recommend Doctors Express to anyone who wants great care and wants to be treated with compassion, respect and empathy. I will continue to go to Doctors Express!

This is a great team. We have taken our kids and ourselves there several times and never had a long wait. The staff are top notch and have a great bedside manner.
I personally went here to treat a really serious infection after I was injured over a holiday weekend. The Dr was fantastic… nailed the diagnosis and treatment and gave me all the info I needed to follow up with my regular physician.
My doc told me a week later (after I was able to get in) that Dr. Express probably kept me out of the Emergency Room.
Their pricing is reasonable and BT (the manager) is really great when it comes to billing questions and customer service.
I’m totally comfortable with their team… Love these guys.

When I wasn’t feeling well I just googled an urgent care in the area and Doctor’s Express is what I chose. I was pleased since the moment I walked in until I paid my last payment. I was in and out within 30 minutes, which is VERY uncommon for an urgent care in my experience. The best part about my experience was how Barbara worked with me on payments. Probably the sweetest, most understanding woman I’ve ever had to pay a bill to! Sounds like an oxymoron huh? :) She always reminded me when my payment was due and was very flexible with me. Thank you Barbara and Doctor’s Express for a great medical experience!

I came here for the first time on a Sunday after scratching my cornea with a grain of sand at the beach the day before, I showed up right at opening time and was seen right away, everybody was very professional and friendly, the doctor was great. They always call you back after a day or two to check on you.

I had what seemed to be an allergic reaction. I broke out in itchy bumps all over my arms, neck and chest. As it was getting worst, I drove over to Doctors Express in a panic. The front office personnel had a warm personality, he checked me in right away, I was in an exam room in less than 10 minutes, the doctor came in not 5 minutes later. That’s what I call express service. The medical assistant was attentive and courteous. The doctor took her time to ask me questions and to give me the care that I needed. I had to get a shot and as much as I hate needles, the process was virtually painless. I was back home in 45 minutes. Thanks Doctors Express!

So glad I found this place. The svc and care was top notch. Carolina took care of me as soon as I walked in, her customer service is excellent. Went in with an ear infection from pool water, the dr saw me immediately and gave me my prescriptions at a small cost of what I would have paid at the er. I highly recommend this Doctor’s Express.

Fast, Caring and helpful.
I needed a place that would see me right away and not put me through a long waiting process the way so many others do, even when they say they pride themselves on fast care. Doctors Express got me in withing 1 minute, I was not even through filling out my paperwork. The main concern was why I was there and not my information at that moment. That is unheard of. I received amazing care, was given all of the tests I needed right there!!! On the premises. I did not need to go to any other locations other than the pharmacy on my way home. I did see notice that they also treat children, even infants. I would without a doubt bring my child here if he ever needed urgent medical care. After all of the amazing care and information I paid a simple co-​pay and that was all! I am so happy that places like Doctors Express truly measure up to what they say they do. Highly highly highly recommend.

I was quickly seen after arrival. When called into the office, i was asked relevant questions pertaining to my visit. The doctor prescribed all that was needed.
After I was seen, they followed up to make sure that I was taken care of adequately. The staff was very friendly and I was glad I was able to walk-​in and be seen immediately due to my work schedule.
I would definitely recommend this place!

Really great urgent care walk in. Every time I’ve been here (from check in, to out the door) it’s been an hour AT THE MOST! Very friendly staff especially front of office staff.

Staff was friendly office was clean, but the doctors conversation was short. Upon speaking with the doctor it seemed like they couldn’t collect our money fast enough and get us out the door. Later we went to another doctor whom sent us directly to the ER for the same issue we visited this place for, found out my wife could have died if we didn’t goto the ER within the next 3 weeks.

When I called they told me the wait would be 15 minutes. My actual wait time was much longer, in excess of an hour.

Carolina was so great ! She was very welcoming and made me feel very comfortable on my first visit. I will definitely come back!

I brought a family member for back pain on a Sunday afternoon. The facility is very clean and well-​kept. Front desk staff were kind and courteous. Prior to traveling there, I phoned the location and they were kind enough to quote prices over the telephone. We waited for only five minutes before being seen by the doctor who was extremely professional and had great bedside manner. We are pleased with our experience, and will return again!

The best urgent care center in the area. The location is immaculate. Wonderful staff and great service.
I have used Doctor’s Express services in several occasions for both my staff and my self. From the moment that I entered the clinic to the moment that I left it was less than thirty minutes.
The best of all is that when I left they had already ordered my prescription through the pharmacy and I only had to pick it up on my way home.
Recommended the clinic to friends, family and relatives.

Extremely disappointing experience! The two girls right up front, both very unprofessional!

I went to the clinic for a light motorcycle accident on a Sunday morning, OMG found them on Unilocal,the clinic is so nice, clean and professional staff. No wait and service was awesome
I will always go there from now on for always, even if I have to drive as I did 30 miles
The best clinic in South Florida
Everything on site, nurses, doctor and they have it all + smile :-) caring staff
They called me back with caring messages the following day

Went in at 930 am this morning… Monday, and saw Dr. Ann David. Wait time was great… just a few minutes. The entire staff respectful and cheery. I went in for a knee problem, they couldnt pinpoint the exact cause but, they did try to help. Gave me pain meds and a referral. I had insurance so there was no fuss.
Very clean office, great parking. Great location. HIGHLY recommend anyone. –1 star because of my condition, i just have to go see a specialist.
Thank you Dr Ann David and staff!