Polar Express Auto Transporation

They promised me the 300 $ gas card too and I have never received it.
They also promised I’d get my car in 3 days: «one driver, no stops» as she put it. Took almost 3 weeks.
When I got the trucking co. on the phone (the guys who actually drive the truck with the cars) they said that 3 days is impossible and a lie just to get the business.
THIS COMPANY IS NOT TRUSTWORTHY.

Terrible company. Quoted me $ 760 to ship my car, then raised the price to $ 910. When I objected, they stated they would send me two $ 300 gasoline vouchers good at most gas stations, as long as I did not cancel my order. After my car was delivered, I had numerous email exchanges with the company, and telephone calls (they usually routed my calls to voicemail), but never received my gas vouchers. Typical bait and switch tactics. DO NOT USE THIS COMPANY. Go with a higher price carrier that has honest people working for it.

DO NOT TRUST THIS COMPANY — THEY CHEAT PEOPLE. I contracted to have my car shipped from Michigan to Denver. The contract price was $ 675 plus I would receive a free gas card for $ 300. Despite a written contract, this company changed the price to $ 700. I paid the driver the $ 700 and then, upon checking my credit card bill, saw that Polar had charged me an additional $ 175! That’s $ 875 total ($ 700 to driver, plus $ 175 to Polar) ON A CONTRACT THAT SAID $ 675!
I checked the agreement and the $ 175 is clearly listed as a «DEPOSIT» and nowhere does it say that it shall be charged in addition to the contract price!
I called for the gas card and they said they would send it now that I had called. I stated that under the contract they are supposed to send it out regardless (ie., nowhere does it state that I have to call them) and they stated it was there policy not to send the gas cards unless the customer complained about it.
Finally, they claimed their contracts allow them to change the price at any time. This is not true. The contract states:
Due to changing and unpredictable market conditions, seasonal weather, traffic, mechanical difficulties, and fluctuating fuel prices, drivers rates can increase or decrease after an order has been placed. Customer is aware of such possibility, in such case customer will be notified. If customer does not want to pay what the C.O.D. carriers are requesting customer may cancel the order. An administration fee of $ 50.00 will be applied all cancellations no exeptions.
They never gave a reason (weather, traffic, mechanical difficulties, fuel prices etc.), they just said the driver wanted more. After several calls one manager said «It must have been the weather. Its winter.»
DO NOT TRUST THESE PEOPLE. THEY ARE ABSOLUTE THIEVES!!!

Never Use this company to have your car transported, they will quote you a price, only to have the price changed later after they have your car, also don’t beleive them when they say your car will be delivered in 4 to 7 days, our car went missing for three weeks, and we have to call the authories to find our car.