After reading the reviews for this place I initially regretted placing an order. When I arrived to pick up lunch, my pizza was coming out of the oven! The cook realized that the crust was charred and insisted that he made us another one. However, I was on lunch break so I told him I really couldn’t wait(plus as you can see from the picture it is not burnt THAT bad). He then insisted that we take our order free of charge and also threw in some fried dough and bread sticks on the house! To me, that is exceptional customer service. Most places would’ve boxed up the pizza the way it was and still charge us for it. I loved the pizza and the fries dough was amazing. Wasn’t the best pizza I’ve ever had but I would definitely get it again. Didn’t really care for the breadsticks, but hey they were free. I am proud to write this Unilocal review and hope that future potential customers disregard the other reviews and give this place a definite shot!
Bob B.
Évaluation du lieu : 1 Oakmont, PA
I don’t get Casey’s unless I am in a desperate situation. I was in the neighborhood and needed a pizza so I tried to order one. I will agree my order could be seen as high maintenance although other places readily do it. I asked for a large pizza with ¾ pepperoni and ¼ cheese. I was quickly told the order could not be put in because it was stupid and the cooks get mad. «I can’t do stupid stuff like dhat.» No problem, I got a pizza from a different place that was more than happy to take my order. I told them about the Casey’s situation and they stated that they like to make their customers happy. It’s a shame Casey’s does not feel the same way.
Ashley M.
Évaluation du lieu : 1 Pittsburgh, PA
The food is okay. The customer service is Horrific. The ppl who answer the phones are just rude and miserable. I feel like I should be greeted properly. Just a moment ago I called and the person said«pick up or delivery» I should have got a thanks for calling Carols or even an hi. So I respond«pickup» then they say«name»…not can I have your name please or something along those lines. I work in customer service I answer the phone all day so I know a thing or two about talking to ppl. After that I just hung up the phone remembering why I don’t eat at that place. I like the gyros and the cheese steak hoagies, but I can’t trade poor customer service for a meal that I can get at any local shop in penn hills. Long story short, until their mAnagement gets that issue under control I will not eat there. I used to eat there 2 to 3 times a week. I haven’t been there in 3 months and decided to give it another go. That was the last straw I’ll go elsewhere from now on!
Jason d.
Évaluation du lieu : 5 Mount Carmel, PA
Staying in a local hotel that has a Carol’s menu in the binder. Ordered a large pizza with ½ bacon for the family on the 4th of July and it was great! It was done just the way I like it which is crust that is nicely browned but not burnt. Delivery was very quick. Couldn’t ask for more.
Michael C.
Évaluation du lieu : 3 Penn Hills, PA
Once the best pizza around went way down hill in last 2 or 3 years. The pizza is still ok but kinda floppy crust. Got the wings and pizza today. Wings were obviously made at an earlier time(the night before) and refried dry and barely sauced. Please go back to fresh food we are not paying for the wings you precooked and didn’t sell.
Stephanie F.
Évaluation du lieu : 3 Pittsburgh, PA
I grew up on Casey’s pizza. It has changed since I was a kid. Not my fav anymore. There hoagies are awsome!
Sean N.
Évaluation du lieu : 1 Monroeville, PA
Terrible, terrible quality. This is the standard pizza/pasta service for lunch meetings at my local work place. It did not take me long to determine that I’d rather go hungry than try to digest this free foolish substance. The only thing more rubbery than their pasta is their pizza crust. Toppings are sparse and of a consistency only achievable if thawed from frozen. They do seem to be able to achieve a good deal of grease from the cheese they use. Somehow, that seems to be a plus around the office. This place honestly makes papa johns look like a high quality, authentic Italian option. And that’s really saying something.
James F.
Évaluation du lieu : 2 Pittsburgh, PA
Pizza was just Ok. Does not live up to the hype. they usually got our order wrong and it takes to long to get it made, and don’t even try delivery. You will wait forever for cold pizza.
Tim W.
Évaluation du lieu : 5 Pittsburgh, PA
Some of the best pizza in Pittsburgh! Carol’s has lots of great food including wings, salads, calzones, strombolis, gyros, wraps, hoagies, focaccia & pocket sandwiches, pasta and red, white, sicilian and specialty pizzas. My two favorite pizzas are the barbecue chicken and bacon and the steak and mushroom pizza. They are both delicious! Carol’s offers fast delivery for $ 1 with a $ 10 minimium order.