Perdido Key Parasail

BEWARE!!! After waiting for about 3 hours in the HOT weather at the Gulf Shores location, we were informed that we would have to reschedule for the next day because their boat had not passed a random Coast Guard inspection. We came back the next day only to find the kiosk closed with a cease and desist sign posted on the window. The cease and desist letter had been issued to them for unsafe practices. We called to get a refund and a lady named Pam said she would call us back the next day because her manager had to process the refund. We called back the day after and no one would answer. It has now been SIX days and still NO refund! They have a location in Destin that is still operating so there is no excuse for ignoring calls and not giving my refund! I lost $ 286!!!