Starbucks

Very disappointing.
Used mobile order and pay to order a tall Caramel Macchiato and a Grande Doubleshot on Ice. The former was good.
However, the app specifies exactly what the recipe is for each drink you order, and the doubleshot is my girlfriend’s favorite drink. It’s supposed to be simple syrup, ice and espresso, shaken to create a foam and topped off with a splash of milk. It is supposed to have 2, 3 or 5 pumps of syrup respectively for the tall, grande and venti sizes.
When the drink came up with no syrup to speak of, the barista, Ashleigh, took the drink back and squirted five pumps of simple syrup on top of the drink. Not only was it excessively sweet, since Grandes only get three pumps, it also didn’t have the consistency one expects since the syrup can’t just be splashed on top.
We went to the register to correct this, and a smaller woman helped us (name escapes me, otherwise I’d write it since his woman was very nice and helpful) and explained that the Doubleshot is her favorite drink, and would happily replace it and upgrade us to a Venti for our troubles.
I wish I would have asked her to make the drink.
Ashleigh made the drink in the proper order this time, but proceeded to put in SEVEN pumps of simple syrup. That’s nearly five tablespoons of straight sugar.
It was insanely sweet and I didn’t know what to do after getting the wrong drink three times in a row.
I will be avoiding this location in the future.
I was willing to give an extra star because the lady at the counter was so nice, but it didn’t make up for the barista either not knowing a basic recipe or, for some reason, purposefully putting way too much syrup in.

This is the most unprofessional establishment that I have been to. Staff yelling a convo with friends sitting at counter. Talking about going to one of their houses to party. While two staff stand around and one makes drinks. It was me, one other customer, and someone in drive thru. Took 5 minutes for me to get one latte before other customers because convo was priority. Sad for such a good chain to have immature rowdy staff bringing it down.

During my 15 minute break I went across the street to grab a drink, right when I rolled my window down a horrible smell right beside the drive through knocked my appetite right out the window. It was a mixture smell of Throw up, poop, and expired milk. might be a sewer problem, I hope they’re able to fix it.

Starbucks is Starbucks.
The good: It is a clean bright facility and even though I arrived at the morning rush the young woman behind the counter did an excellent job of marshaling her team and getting orders out in a timely manner.
The bad: To be fair I am not a huge Starbucks fan and due to distractions I was 20 minutes down the road before I took my first sip. However I found the coffee (Caramel Macchiato) had an unusually bitter aftertaste. I was disappointed.
If you are a Starbucks fan, consider my rating a three.

Quick, efficient, and courteous. I stopped by for breakfast and got the sandwich. It was really good and fresh. Short wait time. The place was really clean.

Service at this Starbucks was less than stellar. Girl at the counter seemed to have a bit of an attitude an not a single person was friendly. Drinks came out fairly quickly but tasted very weak compared to what I’m used to at other stores. I know the holiday season can be kinda busy for Starbucks in general, so maybe I’ll give this location another chance sometime in the future. Or not, this experience left such a bad taste in my mouth.

Wonderful staff were quite friendly and helpful. The coffee was fantastic as usual (cold brew with milk), restroom facilities were clean and well kept, and even the patrons were kind.
Definitely one of the better Starbucks I’ve visited, and it’s probably the 30^th I’ve been to.

These guys know how to make our coffees! Love going to this one! I’ve never had a problem. Clean, fast, workers are very nice & and they know what they are doing!

Once again I waited in line for about 12 mins after ordering. I hate that this is the closest Starbucks to my home. I miss my favorite location and the staff always spoke to me each and every visit, which by the way is every morning and sometimes one in the afternoon. It’s hard when you spend about $ 150 a month at this locations and when they can’t have 1 drink ready before 10 mins and still charge you for it… I guess I’m used to the location a Bayou blvd. if it takes them longer than 5 mins it seems to get my coffee to me it’s free. However they are never this SLOW! Maybe once in a blue moon. I also just find the staff at this particular location I’m writing about not so friendly. I think I can count on 1 hand the number of people that speak to me. I can’t believe since I’ve been coming here for the past 4 months no one can remember my name. When I pull up at the bayou blvd location they are asking me «How are you today Jennifer, you want your usual». That is customer service and it’s something that I don’t think will ever be addressed at the 9 mile location. This is my second review for this location and I didn’t even get a response on the first one from not even a manager. I’ve been in business management and I would NEVER conduct my business like this. It’s always about the customer and this is something I think this particular location has never known anything about. You have to have a good leader to run a good team and this one is by far the worst Starbucks I have ever been to. Sad thing is I would have to drive 10 miles out of my way to go to any other different one. #hopethingschange

The drinks are your standard Starbuck fare; but these cats they got working the drive thru window are cool cucumbers!!! (note: Staff are NOT actual cats)
I was just given a beautiful customer experience by the bright and cheerful gal with blonde hair. It was 2÷23÷2015 at 6:10pm. If a manager knows who I’m talking about. Make her your new manager, STAT!!! Honestly a pleasure to order a drink with. Had a nice conversation for the fleeting moments I was pulled along side.

Extremely slow! Good coffee but very slow… I went in 4 employees only 2 making coffees & the other 2 were making jokes & just standing.

Service is very slow. I got my Grande blonde roast and put cream in it. took a sip. wow cold coffee… so brought it back to the barista. she said I put to much cream in it causing it to cool it down to room temp. I was like no. I always put the same amount of cream in it… the Starbucks further down 9 mile is much better. no problems and staff is awesome!

You might ant to get your order to go. definitely don’t sit near the front. It’s fly-​infested and barista says they can’t successfully shoo the flies away.

So, once you have been to one Starbucks, you have been to them all. Starbucks has much become a «thing» not just in the US, but also around the world. After traveling to Shanghai, China last fall, I was quite surprised that my family has ditched the tea houses and got hooked onto the international «frappucino» craze. Not being a coffee drinker at all, I came to have a tiny outing with my coworkers after insisting on coming here. This location is like the the many others around the world. I do have to say that this location has more seating than the one near University Parkway and Publix. But, one major con is that this location is not very clean. Most of the tables are very sticky and a lot of them had some type of debris left on them. I ended up ordering the «Very Berry Hibiscus» since I absolutely don’t do coffee. At about $ 5 a cup, I felt the price to quantity ratio was not exactly balanced.

This location rocks. It was my first time ordering a secret-​recipe chai cookie frappucino and even though the recipe was crazy customized and I had to read it to them a few times, they never got impatient or annoyed with me.
Want an awesome new twist you never knew you could have, like Cookie Dough or Ferrero Rocher frappucino? Just google ‘Starbucks secret recipe’ and read your desired recipe to the barista. They’ll whip it up no prob.
Wait, did I mention I did this through a drive thru on Christmas eve and they didn’t mind? ;) Awesome Christmas treat served with a smile.

Great breakfast sandwiches!

For a Starbucks, this is one of the best locations I’ve visited.

Super friendly and quick accurate orders.