Two Maids & A Mop

After reading glowing reviews of this company on Angie’s list, I decided to contact them for a price quote. They seem to base it on the size of the house or how many beds/​baths you have, not necessarily how many people live in the house… and I think one person living in a house with pets might be far different than a family living in house with pets, small children, etc… they didn’t seem to take this into consideration. I got slightly different prices via the online quote than when I called. ??
I also asked if I would be able to talk to the cleaning team immediately prior to the first clean and the rep started saying I couldn’t negotiate prices with them. When I said I understood that, that I wanted to go through the house with them to tell them what I wanted emphasized, she hesitated and then said they would do that.
For the last few minutes of the conversation, there was a dog barking non-​stop in the background and when I asked if she needed to go, she declined, but I found it horribly unprofessional and it made it difficult to hear.
If you are wondering about rates, they would charge $ 86 to do a basic bi-​weekly clean and about $ 110 to do a «premier» clean, which means they would «heavy dust» (meaning they wouldn’t just dust around) and they would change my bedsheets. When I told her I didn’t want my sheets changed by them and I didn’t have blinds to be cleaned, she didn’t seem convincing that they would be able to customize their cleaning to what was actually in my house and what I actually wanted done. I was completely rubbed the wrong way. And what cleaning company charges that much money and doesn’t actually dust very much?
All those Angie’s List reviews can’t be wrong, but I am a potential customer who will be looking elsewhere after that horrible phone introduction!

Good stuff! We switched to Two Maids and a Mop from one of the big national companies and were thrilled with the service we got. Their prices are reasonable and the cleaners do a great job.

I have not dealt with this business as a client, only on a business level. However, they were extremely responsive and helpful. If they were that good on a business level, I can only imagine their service is also amazing. Were I in Pensacola, I would give them a try.