If I could give this place«0» stars I would for rudeness and incompetence. Never able to accommodate facials due to limited staff and only available certain days of the week. Was given as a gift, asked for a refund on 11÷21÷14 and it’s 12/17/14.still no refund. When questioned was told it’s not their problem and referred me to another defensive and rude woman«sang» in HR? Spoke with her, expressed my frustration as to it taking one month to refund. She argued and pushed the complaint back to her client saying it’s our fault. Unacceptable!!!
Ace M.
Évaluation du lieu : 5 Peoria, AZ
Very happy with the services and pricing. I have been twice for a massage and last time treated myself to a facial with Ellie. She is kind and friendly. Great facial :-)
Stephanie L.
Évaluation du lieu : 5 Peoria, AZ
Ellie did a fantastic job! She has a very friendly and personal feel and made my skin feel 10 years younger! She took the time to listen and focus on what I asked for! Will def see again
Cassandra B.
Évaluation du lieu : 5 Peoria, AZ
I have been going to Alvea for waxing and massages for over a year and my experience was ok but their new esthetician Ellie, while I was nervous trying a new person for my waxing needs, she turned out to be my favorite in the Valley thus far. She is amazing, friendly and most of all listens to her clients. My waxings were great and my facials were beyond amazing!!! So glad she is now part of their team!!!
T P.
Évaluation du lieu : 5 Scottsdale, AZ
Just recently had another massage here and I have to say, it was even more amazing than last time! The zen garden is incredible and Katherine has magical hands. I can’t say enough great things about this place. If you’re looking to get pampered in a serene environment, I highly recommend this lovely establishment.
Ann M.
Évaluation du lieu : 5 Sammamish, WA
When I am looking forward to a massage, I want to know that I am going to feel that I had my kinks worked out but also in a way that makes me feel pampered and relaxed. The massages that I have had at Aleva have always been all of that and more. From the moment you are taken back to change, to the tranquil areas that you can sit after your wonderful service, special is how you feel! They also have monthly specials on the website also. Do yourself a favor and try this spa!
Kristine L.
Évaluation du lieu : 5 Peoria, AZ
I get waxes here and they are great! Relaxing, personable staff, beautiful accommodations, and for me living in Vistancia it’s extremely convenient!
Tarah A.
Évaluation du lieu : 2 Phoenix, AZ
Thanks to the Hawt on Unilocal Week, which allowed me to sample some choice spas at reduced rates, I booked a couple’s massage at Alvea Spa. The experience turned out to be mediocre, and I wouldn’t consider going there again. This is what I didn’t like about the place: 1. No one told us prior to our visit to bring our bathing suits so that we could use the pool during our stay. I would have taken advantage of this opportunity had someone told me. 2. While no outright discrimination occurred, both my girlfriend and I got the distinct impression that our massage therapists were not comfortable working with a lesbian couple. I felt a strange vibe in the air and didn’t say anything, so I found it interesting when my girlfriend later mentioned feeling the same way. 3. I was not impressed with my massage. We booked a Hot Stone massage, which I never had before. The stones themselves were relaxing and a fun treat to a standard massage. The massage itself was forgettable at best. The womyn grazed her forearm back and forth along my back quickly and with little pressure. At other massages, therapists have been easily able to pinpoint the areas of my body that are holding my stress, and they will give more attention to those areas. This womyn, however, seemed more concerned on covering all the different areas in the allotted fifty minutes than she was in actually working on the areas that needed it. To be fair, my girlfriend stated afterward that her massage therapist did a great job. We ended up tipping them both 20% just because I didn’t want her therapist to possibly get the lesser gratuity I *wanted* to leave for my therapist. 4. The music was distracting and not relaxing. I also wondered why both of the therapists were explaining the procedure to us; they were talking at the same time, and their comments were overlapping, making it hard to catch everything they were saying to us.
Joan M.
Évaluation du lieu : 5 Phoenix, AZ
If you are lucky enough to live in or near Peoria you might already know about Alvea Spa(a little piece of Heaven on Earth). When entering Trilogy(the complex Alvea Spa is located) you are transported to lush, luxurious grounds and the sounds of the many waterfalls around you. It gets even better when you enter the spa itself. I was greeted by a friendly staff member who escorted me to the ladies changing room, tranqulity lounge and the refreshing outdoor jacuzzi(secluded and surrounded by mountain views). Now that the scene is set let me walk you through my services. Adorned in a comfy robe and slippers with water by my side I entered Pam’s room for my massage. After inhaling the wonderful scents my body relaxed so I had to be awakened to turn over. Pam gave me a few pointers to work out my knots at home but believe me she did a great job and I will be back. Fully relaxed I then entered Suzanna’s den for my facial. Suzanna knows her stuff. She evaluated and suggested and away I floated to a clean, buffed glowing face. What I liked best was her knowledge and how she educated me to the reasons one should exfoliate, moisturize, scub and peel. For me Alvea is a bit far from home BUT after my services and lunch on the terrace viewing the mountains I know I’ll be back. HEAVEN isn’t always around the corner… Kudos to Chris Farley for running a top notch operation.
Gabi M.
Évaluation du lieu : 5 Phoenix, AZ
I’m not going to lie… the drive to Alvea Spa in Trilogy at Vistancia is quite far. A lot farther than I thought. But once I arrived, I was extremely impressed at this little hidden gem of a community in the Northwest Valley. I wanted to go check this place out since they are participating in «Hawt On Unilocal,» and since I was making the drive, I rewarded myself with an appointment for a facial and brow wax. Lucky for me, my appointment was with Suzanna, and she was incredible. But let me back up a second… before I met Suzanna, I met Maggie. Maggie gave me a quick tour of the place and brought me to my locker where I met the most comfy robe I’ve ever put on my body. And then I was escorted to the heaven that lay ahead of me in Suzanna’s room. We started with the brow wax and I could tell Suzanna was good as she carefully explained what she was going to do to make sure the brows were even and cleaned up just right to accent my eyes. Next the facial began and she talked /educated me just enough so that I could relax and enjoy but learn a little something too… several scrubs, a partial pumpkin peel, a mask, exfoliation, and moisturizer later, I was given a choice: hands, feet, or neck and shoulders. I chose feet. Deep exhale. No words can explain how amazing this was. I didn’t want my time to end, but it did… :( And as I type this, I wish that Alvea Spa was just a bit closer to home. However, if it were, I could see spending a lot of time and money there, so maybe(for the sake of my checkbook), it’s a good thing it’s not! Regardless, if you live, work, or play anywhere near Peoria, go pay this spa a visit. It’s a beautiful facility and I am willing to bet money on it that you’ll thank me later!
Ben K.
Évaluation du lieu : 4 Scottsdale, AZ
I haven’t used the services myself, but i sent my girlfriend and her mother there while i was playing golf at Trilogy and they loved it. It’s behind the gates of the Trilogy community, so a bit off the beaten path. But the therapists were very good and the setting is pretty spectacular.