Barro’s Pizza

Delicious! Nice alternative from the normal Pizza Hut or papa johns for my family while visiting

Every time I order to go from this Barros, they say 15 – 20 minutes and it always takes 15 minutes more. Today I showed up after 45 minutes and it was not ready yet. It has been 50 minutes and I am still waiting and typing this review.
If my wife didn’t like there pizza, this would be the last time.
Looking for a better pizza place.

Good pizza! However, if you enjoy lukewarm pizza than have it delivered. I recommend picking it up if you like it hot.

HORRIBLE COSTUMER SERVICE !
I didn’t even have a Unilocal account, but I convinced myself to make one just to leave a review for this place .
My friend and I have came here for the past 2 years, at least twice a week. Super loyal to this specific location. So earlier today we came in for the lunch special, and we were denied a box for our salads. The manger had told us we were messing up his inventory, and had argued with us telling us we come in too much. Also, the older lady that’s there EVERYDAY, has the WORST attitude. Every time we would come, in my father would tip her, and not once has she ever said «Thanks ! «or «Have a good day ». If you’re looking for a family friendly restaurant, this is NOT it. SORRY BARROS for the loyal service, we will take allll of our friends and family to the Brothers Pizza across the street from now on !

As a chain, this pizza joint has never disappointed me. The pizza is always good. The staff at every store I’ve been to has been courteous and attentive. The stores are always clean and well lit. One thing I have realized about ALL Barro’s stores including this one is that, if you want it delivered, be prepared to wait. my place of employment is a mile and a half away and it is consistently a 45 minute delivery time. The store closest to my house is less than a mile down the road with the delivery times ranging from 45 minutes to an hour and a half… other than that, everything’s great.

The word «awful» does not describe the dried out mess we left on our dishes we just dumped in the trash as we rushed out and could not leave fast enough, surprised we were not sick in the parking lot.

Read all the bad reviews. My family has eaten there ever since they opened and never had a bad thing to say. Good pizza at a fair price.

I’m not a fan of you traditional American style pizza but the kids are. That being said, I don’t expect much more than a lot of bread, cheese and bland, jarred sauce from most chain pizza joints. Barros delivered on that aspect, bleh. Our last visit however left me nauseous & annoyed.
As I waited in the car, my husband ran inside to pick up our pizzas to bring home. An employee, still w his dirty apron on walked out of the establishment coughing & gagging. A delivery kid passed him on the sidewalk in fro t of our car. During their quick exchange the gagging employee stated loud enough for me to hear through my closed windows that he «had just gotten through throwing up 5 times & felt like shit.» Then he proceeded to cough, gag & spit right in front of my car.
Wow. Attempting to understand the facts that a. Everyone gets sick & b. We’re talking about minimum wage workers here I went into confront the management and check on the state of the food we were bringing home to our children. The manager acknowledged the sick employee & assured us he had not prepared our pizza. I doubt he had not had any contact w food or food prep items in the closet spaced area.
I will not be ordering from Barros again. Or eating anything at all any time soon.

This is my favorite Barro’s location. The pizzas are always good, and the breadsticks with cheese are amazing. Unlike the Barro’s location on 67^th, this location always has the food ready when promised. I don’t recommend the garlic bread, but everything else I’ve ever tried has been delicious.

Hit or miss kinda pizza place. We’ve had some really good tasting pizza and wings from barros, but sad to say we’ve had some semi burnt pizza and cold soggy wings too. When we order we like to get the BBQ chicken pizza. Highly recommend going in to eat lunch, that pizza always seems hot and fresh with a great salad bar.

Ordered 20min to closing and guy on the line was very polite. Even delivered to the Cibola Vista resort where we were staying and even knew to ask for what building we were at.
Pizza was great! Glad i made the decision over domino’s and pizza hut. Dough tasted fresh and ingredients were awesome. I didn’t have menu in front of me and person the phone recommended mega meat because i asked for something meaty.

Order out or dine in Barro’s at least 3xs a month. At my home place close to Lake Pleasant or across the valley when traveling and doing business. I’ve always been satisfied with their great customer service and high quality food. My favorite is there honey hot wings and personal size pizza with everything on it.

Pizza was solid, above average for the price. 2 adults and 3 kids ate for $ 30.00 so it seemed like a great value. The service was outstanding. The kids where being difficult on what to order and she was very patient and friendly in what I’m sure was a difficult situation. Overall a quality place I will be sure to return.

The food at Barro’s is amazing. Their pizza is always good, wings are also amazing. Staff there is always pleasant when I go in. Always ask me how I am, and they come around when they aren’t busy, and ask me if I need anything… Amazing!

We usually have good experiences here but last night we ordered their Mega Meat in the top of it look like somebody took a torch to it. Complete charcoal. Not sure if I will be ordering again or from NYPD pizza.
It won’t let me paste a pic. That’s sad.

Took an hour and forty-​five minutes to deliver pizza when I was told hour and 15min. I called at an hour and half spoke with the manager Jerry who was kind of rude and could have cared less, .so I that point I didn’t want the pizza.
Personally I won’t be patronizing them anymore but that’s up to you. Very inefficient management

We have been eating at Barros on Lake Pleasant Parkway for 3−½ years. Since about September of 2014 it has been hit or miss. Bad customer service, errors with orders, pizza quality has gone down and the employees are loud and obnoxious in the dining area. We have given them chance after chance, but the last time we ate there, it took almost 20 minutes for a manager to correct an order problem, and then it never really got solved. Location is so great for us, but unfortunately these loyal patrons are going to have to move on.

From the day they opened until November 11, 2014 this has been our favorite pizza place. We order delivery or eat in the restaurant at least 3 times a month. On ¹¹⁄₃ our pizza was over 20 minutes past the promised time and so cold that the cheese was stiff and the slices had to be re-​cut.
On 11/​11, we again ordered delivery (I gave them a pass because ¹¹⁄₃ was a Monday during football season) I politely asked the person who took my order if they were very busy, when she seemed confused by the question, I explained the late pizza from the week before, she assured me they were not very busy and my order would arrive on time. An hour and 32 minutes later, my cold pizzas arrived with an apologetic driver who said «she sent your order to the wrong area.
ON ¹²⁄₁₃ (I know, I’m stubborn, but I like their pizza) After waiting 2 hours for my pizzas, I called to speak to a manager. First) After hearing my complaint, he puts me on hold (Bad Move!) Second) After holding a few minutes, the phones clicks a couple times and then disconnects (really bad customer service) Third) After waiting several minutes for him to call back, I call again (Now I’m really angry, but still somewhat civil) His responses were, and I will quote, «Oh, I was just about to call you back», «Yeah, I know this store has gotten really bad» «I hope you do call the corporate office to complain, something needs to be done» «We’ll get that out to you a soon as we can» I told him to cancel everything, by now it was almost 8 p.m., I certainly wasn’t going to make my kids wait till after 9 p.m. to eat dinner.
Although I never received my order, they still charged my credit card. I called the corporate office, as I promised the manager I would. The corporate office took my complaint, promised to get back to me in «two days at the most». A week and a half later, Mike from corporate calls, apologizes for delay «personal issues», has nothing new to tell me. I tell Mike that they still have not removed the charge from my credit card, he says «well, you can just dispute that with your card company».
Although they may not miss my 60 – 100 dollars a month, I hope this true and accurate account will persuade others to order elsewhere. Very bad restaurant, corporate office is no better.

Well, just about the worst «pizza» I have ever had including frozen. First I called for 30 minutes no answer! When I finally got through I placed my order and waited 1.5 hours. When it arrived it was a sloppy soggy mess that either the driver dropped and tried to put back together or just a rushed pile of crap. See pictures. Oh $ 30 for 2 large 1 topping pizzas after tax delivery and tip. Really disappointing

We stopped in while we were out for a motorcycle ride. I wasn’t really sure what to expect but we were happy when we got our food. We had pepperoni and half black olive, half green olive. The pizza was great and the crust was delicious. I also saw a tray of wings go by that looked fantastic and made me wish I would have taken advantage of the special. (X-​large pizza and wings $ 26)
The price was right too! Just over $ 22 for 4 of us to eat. Sure beats Micky D’s that shares the parking lot. I am looking forward to trying the location closer to home.