Out of mint chocolate chip ice cream and waffle cones. One employee working, «Joel», at one point the line was out the door. It’s a shame that we won’t be back to this location because of poor management. Joel should get a hell of a raise or another job.
Dan D.
Évaluation du lieu : 1 Phoenix, AZ
My family and I WERE regulars here but no more. The place is run by young, stupid, kids that have no clue what the word customer service means. They do know how to steal from their employer by serving their friends free product though. It baffles me how as an owner you can invest what one of these franchises cost yet never be there to see what is going on. I will not be back, period.
Ron P.
Évaluation du lieu : 4 Glendale, AZ
Great flavors and quality. Love to bring some home!
Kimberly T.
Évaluation du lieu : 1 Peoria, AZ
How does an ice cream shop NOT have chocolate chip or mint chocolate chip for over two weeks! Come on –does someone need lessons in supply and demand? I only ask for ice cream every once in a while!
Kaylee S.
Évaluation du lieu : 2 Goodyear, AZ
Had a bad experience at this location tonight. We stood in line for over fifteen minutes no one helped or greeted us. Finally a young black kid said what do you want. He took my one scoop in a waffle cone. When I got the cone it was so soggy my fingers sank into it. I told the worker it was extremely soggy. He looked at me with a blank stare and said that’s the way they came. I told him I wasn’t paying for that cone and to please make me a new one. He did. My friend that I was with was at the other ice cream case and still hadn’t been helped. Another latina girl was standing right in front of her cleaning the window. By now my friend was upset. She asked the worker if she was going to help the ten or so customers that had walked in or just clean windows. The worker said. «I’m cleaning your not my boss» my friend said well then where is your boss she said she was the manager.. Complete rude. I can’t believe a chain like baskin robbins would settle for such poor workers! My friend ended up leaving with no ice cream because she was so upset with how poor we were treated! Never again!
Wendy M.
Évaluation du lieu : 5 Sun City, AZ
Great options tonight, enjoyed the no sugar added options, you can still enjoy ice cream without all the guilt!
Patricia M.
Évaluation du lieu : 5 Peoria, AZ
I ordered a Frozen themed cake for my granddaughters birthday. The cake decorator was so flexible because I thought I was going to be able to find my own decorations(which was impossible). The staff did a beautiful job and were so friendly and wonderful.
Scott C.
Évaluation du lieu : 4 Phoenix, AZ
Typical Baskin Robbins. Really good ice cream, service was what you’d expect from a couple of high school kids. Had a hot fudge sundae with pralines and cream and peanut butter & chocolate. I would have liked to have quarterback crunch but the sundae was still tasty. The interior is a little run down, could use a little freshening up. Overall, very nice place to have some classic Baskin Robbins ice cream.
E S.
Évaluation du lieu : 3 Surprise, AZ
Yum ice cream
Susan D.
Évaluation du lieu : 5 Glendale, AZ
–WOW! I didn’t expect over the top, friendly service in here… I REALLY like this Baskin-Robbins! –FRIENDLY, helpful, attentive, enthusiastic(I am speculating was the owner)…a guy that enjoyed what he was doing and really likes his customers! The kind of service that keeps you coming back… –SUPERCLEAN! Bright & cheery B-R décor… makes you happy about having ice cream. –LOVe their ice cream… just give me all 31 flavors as I head over to Weight Watchers… –Convenient parking(next to Leo’s Island BBQ).
M M.
Évaluation du lieu : 5 Surprise, AZ
I’ve has Cold Stone ice cream many times, but nothing ever tops Baskin Robbins ice cream flavors.