KFC

This KFC is really starting to go to shit now that all of the hispanic people are gone.

Pot Pie was the usual
.yummy! However, my husband wanted the tenders. How can they be out of tenders during the lunch hour? We were told they were thawing. Disappointed.

First time going to this KFC and the Kitchen was atrocious, had a bucket of chicken and a tortilla laying on the floor. It is a filthy establishment, with obvious health and safety code violations. I would never eat there again after this visit. I’m sorry for KFC to have these kind of workers to represent their name.

I was never one to find rudeness anywhere in good business ethics, but then again, this is KFC, so what should I expect? Probably shouldn’t cut customers off though, not allowing them a chance to finish their order, and serve cold food. Shout out to the short pudgy Curley haired employee… Where did you learn your social skills dude. Will not be venturing out of discount tire again !!!

Don’t usually have a problem at this location but then they decided to put a new person on the register with no training, he can’t figure out how to ring orders up right and then he doesn’t know how to enter the money nor give change. order was wrong and he had no clean and no personality, manager should care and train people at this location!

9039 W Olive Avenue
Peoria, Arizona 85 345
What a huge disappointment! I have received coleslaw donations from them for many of the past years that our Rescue organization has held their annual meeting/​picnic. This year I went to the manager, Shawn (spelling?) a week ahead of time to see if they could give me a discount on 2 catering trays of coleslaw, since they have been increasing less generous over the years. Didn’t ask for any free ones like we had gotten before, just a discount. He assured me that he could and I could pick them up the following Saturday (March 14) at 5 PM the day before the event. When I got there at 5PM as told, guess what, no Shawn, no coleslaw and NOBODY knew anything about it. The staff there said no problem, I could get it from another store and they would call ahead. The other store would be just 10 minutes away. Well, the other store was over 10 miles away, in Surprise. So it would have been only 10 minutes if I could do 60 MPH on Bell Rd at Saturday afternoon at 5 PM. Seriously? It was over 30 minutes and when I got there, no discount to speak of. Turned out 2 trays was not enough anyway and I ended up making some more of my own from a copycat recipe I found on the web. Interestingly, people liked mine better, too. No more KFC for me!

Just wanting a snack and so happy they finally got the nuggets which is what i ordered. What a huge disappointment, what i got was nothing like advertised on tv or plastered all over in pictures. I got maybe three edible pieces, the rest was fried dough, tiny pieces with nothing in them. It was actually disgusting. And my husband biscuit was so hard you could not eat this. I will never eat here again. this is not the first time they have given us old food that was sitting and bottom of the barrel.

Never have a problem here at all. We normally go for lunch getting 5 dollar deals, or the go meal. They always get it correct and are friendly about it.
The cashier is normally prepping something, but as soon as you are ready to order they get right to the register. Really good customer service for the past year or so!

I have not been to KFC in years. After several commercials touting the $ 3.99 combos I thought I would stray from my normal spots that specialize in chicken and give them another chance.
Upon ordering at the drive thru the cashier seemed distracted. When she recapped my order she only recapped the sides not the entrees and she got the drinks wrong.
When I pulled up to the window for my total I was horrified at the full amount. I was told the price on the menu was just for the entrée that the meal was extra.
I had to wait for about 5 minutes for my wedges to cook.
Once I got home I realized my 6 piece tender was short 3 tenders and my sides were all wrong.
I immediately called hoping that they would realize their error. I was told I would have to come back to correct this. I offered my receipt number and I was told they just need my name and I would HAVE to come back.
After much hemming and hawing I drove back with my receipt. I asked for a full refund for my inconvenience and I was told that I didn’t bring the food back per policy they could not refund me. When I called I was not told I had to bring the food back. I was told it did not matter it was clearly posted on the drive thru window. I asked how I was supposed to bring back food that I did not receive and she said it’s simply policy to teach employees what they did wrong.
The cashier admitted what she did wrong, there didn’t seem to be a need to have the missing food there to correct this but the «manager» stuck to her policy.
I was able to get a partial refund but only after I asked for her to give me her refusal in writing as I planned to write my bank to dispute the charge after this experience.
She did not care that she was losing a customer and that I was impacting others in line with my story.
As for the food I did receive — the chicken bites are nothing like the commercials. They were flat, dry and bland.
The chicken fingers were also bland.
Do yourself a favor and drive a few miles north or east to one of the other restaurants that specialize in chicken.

Me&hubby needed a fast lunch — haven’t been to KFC in years — stopped in. I don’t like when the cashier WAITS at the register for you to look over the menu. Like I said we haven’t been in for years and needed to look over menu. We were the only ones in line and asked questions that I am not sure the guy understood. He’d say something then someone from the back said something too. Confusing! Finally deciding on the Chicken Littles, we asked for 1 side of mashed potatoes
and 1 of cole slaw. Of course, when we got home there were 2 cole slaws. Idk — there are SO very many places to go for a bite — think we are done with KFC for another few years.